This text helps prospective and experienced principals, administrators, and supervisors increase their knowledge and skills through concepts, case-studies, and simulations. Part I presents important theoretical concepts and research findings that can improve educators' problem-solving and leadership effectiveness. Part II consists of over 65 reality-based case studies, " In-Basket Exercises, " simulations, and role-plays to illustrate problems and issues. The case studies, simulations, and exercises stimulate class discussion and reflection on key issues facing today' s school administrator and offer guidelines for thoughtful problem-solving and resolution.