9781472906397

Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO. The book is based on data from 27 LSO providers, interviews with clients, consulting assignments and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research.
Based on the authors' deep understanding of the evolution of ITO and BPO, and their experiences of sourcing LSO, The Rise of Legal Services Outsourcing addresses the transformation of legal work, LSO strategy, provider selection and contractual governance, as well as predicting the trends that will come to shape the LSO market.

Mary Lacity is an Associate at The Outsourcing Unit, London School of Economics and Curator’s Professor and International Business Fellow at University of Missouri-St. Louis, USA.

Leslie Willcocks is Director of The Outsourcing Unit, London School of Economics (LSE) and Professor of Technology, Work and Globalisation at LSE.

Andrew Burgess is Director of Source. He has worked on many major change projects, including strategic development, IT transformation and outsourcing, in a wide range of industries across four continents.

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The Rise of Legal Services Outsourcing Risk and Opportunity

The Rise of Legal Services Outsourcing Risk and Opportunity

147290639X

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