9781422129722

What can you, as a manager, do to attract top talent and keep your company's high-performing employees? In Retaining Employees, you'll learn ways to stay competitive in the war for talent by using creative and effective retention strategies, including: Managing or removing common obstacles to retention, such as burnout and work-life imbalance Developing programs to better meet employees' diverse needs and interests Hiring the right employees in order to improve retention

About Pocket Mentors

The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.

Meet Your Mentors

James Waldroop and Timothy Butler are the directors of the MBA Career Development Programs at the Harvard Business School. They are also the authors of two books: Discovering Your Career in Business and Maximum Success: Changing the 12 Behavior Patterns That Keep You from Getting Ahead

Mentors' Message: Why is Employee: Retention Important?	p. xiii
Retaining Employees: The Basics
An Overview of Employee Retention	p. 3
A look at key elements of retention.
What is retention?	p. 4
Why is retention crucial?	p. 5
Why do employees stay with a company?	p. 9
Why do employees leave?	p. 10
Understanding the Challenges to Retaining Employees	p. 13
Four trends that make retention difficult.
Demographic changes	p. 14
New economic realities	p. 15
Cultural expectations	p. 15
Upheavals in the world of work	p. 17
How to beat the challenges	p. 18
Retention Strategy 1: Hiring Right	p. 21
Tips for bringing the right people on board.
Hire for interests	p. 22
Hire for "microculture"	p. 26
Clarify what you want	p. 27
Avoid common hiring traps	p. 28
Retention Strategy 2: Making Your Company an Employer of Choice	p. 31
Ideas for making valued employees want to stay.
Design the right compensation policies	p. 32
Offer attractive benefits	p. 33
Help employees balance their work and personal lives	p. 35
Foster employees' self-knowledge	p. 36
Communicate job opportunities	p. 37
Develop employees' skills	p. 39
Create great jobs	p. 42
Value diversity	p. 43
Retention Strategy 3: Retaining a Multigenerational Workforce	p. 51
Strategies for keeping employees from different generations on board.
Different underlying assumptions	p. 53
Boomers at work	p. 53
Strategies for retaining Boomers	p. 54
Generation X at work	p. 56
Strategies for retaining Gen X workers	p. 57
Generation Y at work	p. 58
Strategies for retaining Gen Y workers	p. 59
Retention Strategy 4: Cultivating the Right Culture	p. 61
Suggestions for crafting an appealing culture.
What is culture?	p. 62
Understand the challenges of cultural change	p. 63
Focus on "microcultures"	p. 63
Survey your current culture	p. 64
Define your desired culture	p. 65
Make changes to close the gap	p. 65
Retention Strategy 5: Helping Employees Avoid Burnout	p. 67
Advice for combating an all-too-common workplace scourge.
Understand the warning signs of burnout	p. 68
Know the root causes of burnout	p. 69
Understand the price of burnout	p. 71
Practice creative staffing	p. 72
Minimize work exhaustion	p. 76
"Re-recruit" your top talent	p. 77
Retention Strategy 6: Strengthening Your Retention Skills	p. 81
Recommendations for honing your retention expertise.
Take advantage of retention training	p. 82
Share lessons learned with peer managers	p. 83
Become a retention champ	p. 84
Tips and Tools
Tools for Retaining Employees	p. 91
Worksheets for conducting a stay interview, calculating the cost of replacing an employee, surveying your organization's culture, and assessing your retention abilities.
Test Yourself	p. 101
A helpful review of concepts presented in this guide. Take it before and after you've read the guide, to see how much you've learned.
Answers to test questions	p. 105
FAQs	p. 109
Useful insights into common questions about retention.
Key Terms	p. 117
Definitions of terminology often used in the area of employee retention.
To Learn More	p. 119
Further titles of articles and books if you want to go more deeply into the topic.
Sources for Retaining Employees	p. 127
Table of Contents provided by Ingram. All Rights Reserved.

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Retaining Your Employees

Retaining Your Employees

1422129721

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