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| Introduction to Retailing | |
| Perspectives on Retailing | |
| Retail Strategic Planning and Operations Management | |
| The Retailing Environment | |
| Retail Customers | |
| Evaluating the Competition in Retailing | |
| Managing the Supply Chain | |
| Legal and Ethical Behavior | |
| Market Selection and Location Analysis | |
| Market Selection and R... MORE | |
| Managing Retail Operations | |
| Managing a Retailer's Finances | |
| Merchandise Buying and Handling | |
| Merchandise Pricing | |
| Advertising and Promotion | |
| Customer Service and Retail Selling | |
| Store Layout and Design | |
| Retail Administration | |
| Managing People | |
| Appendix | |
| Glossary | |
| Index | |
| Table of Contents provided by Publisher. All Rights Reserved. |