FREE SHIPPING BOTH WAYS
ON EVERY ORDER!
LIST PRICE:
$65.00

Sorry, this item is currently unavailable.

Reference And Information Services in the 21st Century: An Introduction

ISBN: 9781555705633 | 1555705634
Format: Paperback
Publisher: Neal Schuman Pub
Pub. Date: 7/1/2006

Why Rent from Knetbooks?

Because Knetbooks knows college students. Our rental program is designed to save you time and money. Whether you need a textbook for a semester, quarter or even a summer session, we have an option for you. Simply select a rental period, enter your information and your book will be on its way!

Top 5 reasons to order all your textbooks from Knetbooks:

  • We have the lowest prices on thousands of popular textbooks
  • Free shipping both ways on ALL orders
  • Most orders ship within 48 hours
  • Need your book longer than expected? Extending your rental is simple
  • Our customer support team is always here to help
Table of ContentsAuthor Biography
Introducing reference and information servicesp. 3
Determining the question : in-person, telephone, and virtual reference interviewsp. 15
Finding the answer : basic search techniquesp. 31
Answering questions about books, magazines, newspapers, libraries, publishers, and bibliographic networks - bibliographic resourcesp. 53
Answering questions about anything and everything - encyclopediasp. 69
Answering... MOREp. 93
Answering questions about words - dictionariesp. 111
Answering questions about current events and issues - indexesp. 135
Answering questions about health, law, and business - special guidelines and sourcesp. 155
Answering questions about geography, countries, and travel - atlases, gazetteers, maps, geographic information systems, and travel guidesp. 183
Answering questions about the lives of people - biographical information sourcesp. 199
Answering questions about governments - government information sourcesp. 213
When and how to use the Internet as a reference toolp. 233
Reader's advisory workp. 253
Reference work with children and young adultsp. 265
User instruction in the reference departmentp. 273
Selecting and evaluating reference materialsp. 289
Managing reference departmentsp. 303
Assessing and improving reference servicesp. 315
The future of information servicep. 337
Table of Contents provided by Blackwell. All Rights Reserved.
Uma Hiremath is Principal Librarian and Head of Reference at the West Orange Public Library, New Jersey.

Related Products


  • Reference and Information Services in the 21st Century : An Introduction
    Reference and Information Serv...
  • Reference and Information Services in the 21st Century: An Introduction
    Reference and Information Serv...


Please wait while this item is added to your cart...