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The Quality Technician's Handbook

by: Griffith, Gary K.

The Quality Technician's Handbook

by: Griffith, Gary K.

ISBN 13:
9780136742500
ISBN 10:
0136742505
Edition: 4th
Format: Hardcover
Copyright: 01/01/2000
Publisher: Prentice Hall
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Summary

An ASQ best-seller, this text covers a variety of the basic skills that contribute to outgoing quality at the technician level. It is now one of the primary reference books used by people taking the ASQ Certification Exams.

Introduction to Quality

(10)

The Quality Organization

(1)

Quality Systems

(3)

Quality and Communication

(1)

Motivation (Human Factors) and Quality

(2)

Review Questions

(2)

Total Quality Management

(29)

Quality Functions

(1)

Responsibility for Quality

(10)

TQM Tools

(8)

A Systematic Approach to TQM

(2)

Management Involvement and Commitment

(1)

Metrics

(1)

Problem Solving

(1)

Summary

(1)

Review Questions

(4)

Quality Costs

(12)

Categories of Quality Costs

(1)

Quality Cost Relationships

(1)

Pareto's Law and Quality Costs

(2)

Graphs, Charts, and Quality Costs

(1)

Prevention: The Return on Quality Investment (ROQI)

(2)

Quality Cost Reporting

(1)

Quality Cost System Results

(2)

Review Questions

(2)

Quality Audits

(12)

Why Audit?

(1)

Key Steps of the Auditing Process

(1)

Audit Findings and Observations

(1)

Types of Quality Audits

(1)

Audit Approaches and Purposes

(1)

Auditors and Audit Teams

(1)

Planning the Audit

(1)

Coducting the Audit

(2)

Audit Reporting

(1)

Corrective Action

(1)

Closing the Audit

(1)

Review Questions

(3)

Inspection Systems and Planning

(20)

Inspection Systems

(1)

Inspection Points

(2)

Inspection Personnel

(1)

Inspection Planning

(14)

Review Questions

(3)

Reading Engineering Drawings

(20)

Lines on an Engineering Drawing

(4)

Orthographic Projection Views

(2)

Change Block, Notes, and Tabular Dimensions

(2)

The Title Block

(1)

Rules to Follow When Using Engineering Drawings

(1)

Tolerances

(2)

Allowances and Fits

(1)

Threads (Nomenclature)

(2)

Chamfers

(1)

Review Questions

(4)

Geometric Dimensioning and Tolerancing

103

(56)

Comparison of ANSI Y14.5 Symbols

105

(1)

Other Drawing Symbols

105

(1)

The Dimension Origin Symbol

105

(5)

Maximum Material Condition---Least Material Condition

110

(2)

The Virtual Condition

112

(2)

General Rules for ASME Y14.5M---1994 Tolerancing

114

(1)

Inspecting Size Tolerances per ASME Y14.5 Rule 1

115

(1)

Datums

116

(2)

Datum Targets

118

(4)

How to Contact Feature Datums

122

(1)

Coordinate Method of Positioning Features

123

(2)

Position Tolerancing

125

(3)

When Features Are Out of Position Tolerance

128

(3)

Converting Position Tolerances to Coordinate Tolerances

131

(2)

Understanding Bonus Tolerancing

133

(2)

Additional Tolerance from Size Datums

135

(1)

Chain, Baseline, and Direct Dimensioning

135

(1)

Composite Position Tolerances

136

(1)

Position Tolerance Stated at LMC

137

(2)

Zero Position Tolerances at MMC

139

(1)

Bidirectional Position Tolerances

140

(2)

Position: Fixed and Floating Fastener Cases

142

(2)

Projected Tolerance Zones

144

(2)

Functional Gages

146

(4)

The Chain Line

150

(2)

Changes in the Geometric Tolerancing Standard

152

(1)

Review Questions

152

(7)

Graphical Inspection Analysis

159

(30)

Geometric Tolerancing Principles

159

(9)

Graphical Inspection Analysis Procedure

168

(10)

Work Problems

178

(4)

Graphical Inspection Analysis Advantages

182

(4)

Computer Inspection Analysis

186

(1)

Review Questions

187

(2)

Common Measuring Tools and Measurements

189

(78)

Dimensional Measurement

189

(1)

Measuring Tools

189

(2)

Measurements and Accuracy

191

(2)

Types of Measurement Errors

193

(1)

The Steel Rule

193

(2)

Spring Calipers

195

(1)

Gage Blocks

196

(3)

Mechanical Indicators

199

(5)

Cosine Error in Indicators

204

(2)

TIR, FIR, and FIM

206

(1)

Dial Indicating Gages

207

(11)

Micrometers

218

(12)

Vernier Instruments

230

(3)

Telescoping Gages

233

(4)

Small Hole Gages

237

(1)

Attribute Gages

237

(7)

Radius Gages

244

(1)

Tapered (Adjustable) Parallels

245

(3)

Centerline Attachments

248

(3)

Mechanical Comparators

251

(4)

Measuring and Gaging Internal Threads

255

(1)

Measuring and Gaging External Threads

256

(2)

Measuring Threads: The Three-Wire Method

258

(3)

Basic Calibration Techniques

261

(1)

Review Questions

262

(5)

Surface Plate Inspection Methods

267

(37)

Surface Plates

267

(3)

Fixed Parallels

270

(2)

Care of Surface Plates

272

(1)

Surface Gages

272

(3)

Possible Sources of Errors in Measurement

275

(1)

Making Linear Measurements Using the Transfer Method or the Direct Reading Method

275

(3)

Centerline Measurement of Features

278

(1)

Parallelism Measurement

279

(2)

Flatness Measurement

281

(2)

Concentricity Measurement

283

(1)

Runout Tolerances

284

(3)

Perpendicularity (Squareness) Measurement

287

(2)

Coaxiality Measurement (Using Position Tolerance)

289

(1)

Angularity Measurement: Angularity versus Simple Angles

290

(4)

Symmetry

294

(2)

Straightness (of an Axis)

296

(2)

Straightness Measurement: Straightness of Surface Elements

298

(1)

Using Profile Tolerances for Coplanarity

299

(1)

Review Questions

300

(4)

Special Measuring Equipment and Techniques

304

(48)

Digital Measuring Equipment

304

(1)

Flatness Measurement (Using Optical Flats)

305

(5)

Mesuring Surface Finish

310

(8)

Pneumatic Comparators (Air Gages)

318

(3)

Circularity (Roundness) Measurement

321

(3)

Cylindricity

324

(2)

Free State Variation

326

(2)

Optical Comparators (Profile Tolerances)

328

(4)

Profile Tolerances per ANSI Y14.5M---1982

332

(3)

Coordinate Measuring Machines

335

(5)

Torque Measurement

340

(2)

Hardness Testing

342

(6)

Review Questions

348

(4)

Lot-by-Lot Acceptance Sampling Plans

352

(47)

Basic Probability

352

(4)

Sample Statistics versus Population Parameters

356

(1)

Probability Distributions for Attributes

357

(4)

Relationships Between Sampling and 100% Inspection

361

(2)

Lot-by-Lot Acceptance Sampling versus Process Control Sampling

363

(1)

Random Sampling

364

(3)

Using ANSI/ASQC Z1.4 for Sampling Inspection

367

(6)

Introduction to Dodge-Romig Sampling Tables

373

(1)

ANSI/ASQC Z1.9 Variables Sampling Tables

374

(15)

Operating Characteristic (OC) Curves

389

(5)

Review Questions

394

(5)

Statistical Process Control

399

(84)

Objectives of SPC

399

(1)

Tools for Process Control

400

(1)

The Importance of Distribution

401

(5)

Measures of Central Tendency

406

(3)

Measures of Dispersion (Variation)

409

(4)

Computing the Average, Range, and Standard Deviation with Negative Numbers in the Data

413

(2)

Definition of a Process in Control

415

(1)

Control Limits versus Specification Limits

416

(2)

Table for the Initial Selection of Subgroup Sizes and Intervals

418

(1)

Various Plotting Errors to Avoid

418

(1)

How Measurement Errors Affect Charts

419

(1)

Importance of Rational Subgroups

419

(1)

How Calculation Errors Affect Charts

420

(1)

Guidelines for Starting an Average and Range Control Chart

421

(4)

Average and Sigma Charts

425

(3)

Median Control Charts

428

(2)

Control Charts for Individuals and Moving Ranges

430

(4)

Attribute Control Charts

434

(16)

Interpreting Control Charts: Pattern Analysis

450

(5)

Process Capability

455

(15)

Gage Repeatability and Reproducibility Studies

470

(7)

Miscellaneous Topics

477

(2)

Review Questions

479

(4)

Shop Mathematics

483

(58)

Adding and Subtracting Fractions

483

(5)

Multiplying and Dividing Fractions

488

(1)

Working with Decimals

489

(3)

Adding and Subtracting Angles

492

(2)

Working with Equations

494

(2)

The Circle

496

(6)

Perimeters

502

(2)

Areas

504

(3)

Volumes

507

(3)

Solving the Right Triangles for Sides Only: The Pythagorean Theorem

510

(3)

Solving the Right Triangle

513

(8)

Memorizing the Trigonometry Formulas for the Right Triangle

521

(1)

Solving Oblique Triangles

522

(4)

Tapers

526

(5)

Units of Measurement

531

(1)

Metric of English: A Comparison

532

(2)

Ratios

534

(1)

Temperature Conversion

534

(2)

The Real Number Line

536

(1)

The Cartesian Coordinate System

536

(2)

Scientific Notation

538

(1)

Review Questions

539

(2)

Glossary A Quality Terms and Definitions

541

(8)

Glossary B Various Manufacturing Processes

549

(4)

Glossary C Terms Used in Reliability

553

(4)

Glossary D Overview of Nondestructive Evaluation (NDE) Methods

557

(2)

Bibliography

559

(2)

Appendix Tables

561

(6)

Subject Index

567

(10)

Formulas Index

577

Amazon no longer offers textbook rentals. We do!

The Quality Technician's Handbook

The Quality Technician's Handbook

9780136742500

0136742505

Summary

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

The Quality Technician's Handbook

The Quality Technician's Handbook

9780136742500

0136742505

Summary

Table of Contents

Supplemental Materials

Write a Review

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