1. The World of Public Personnel Management                                        

    Exercise: Values and Functions in Public Personnel Management

    Case Study: Political Clearance for “Buck” Pleake

2. Doing Public HRM in the United States                                                

    Case Study: Choosing a Municipal Personnel Director

PART II           PLANNING

3. Strategic Thinking about HRM                                                             

    Exercise: Evaluating Your Human Resources Management System

4. The HR Role in Planning, Budgeting, Performance Management and Program Evaluation                                                                                              

    Case Study #1: A Day In The Life Of A City Manager

    Case Study #2: Privatization

    Case Study #3: Between A Rock And A Hard Place

5. Defining and Organizing Work                                                             

    Case Study:  Who’s Most Qualified to be Minority Recruitment Director?

6. Rewarding Work: Pay and Benefits                                                      

    Case Study: Reducing Unscheduled Absenteeism

PART III          ACQUISITION

7. Social Equity and Diversity Management                                                          

    Exercise: Equal Employment Opportunity or Affirmative Action?

    Case Study #1: Social Equity vs. Employee Rights

    Case Study #2: From EEO & AA to Diversity Management

8. Recruitment, Selection and Promotion                                                  

    Exercise: Driving Forces of Change in Recruitment and Selection

    Case Study: Information Technology Recruitment

9. Leadership and Performance in Turbulent Times                                   

    Case Study #1: Requiem for a Good Soldier

    Case Study #2: Recruiting a Water Plant Technician

    Exercise: Psychological Contracts

10. Training, Education and Staff Development                                           

    Case Study #1: Develop A Diversity Training Program

    Case Study #2: Training Vignettes

    Case Study #3: “How Should This Management Team Work Together?”

11. Performance Appraisal                                                                        

    Case Study: Evaluating Appraisal Instruments

12. Safety and Health                                                                                            

    Case Study #1: Developing a Workplace AIDS Policy

    Case Study #2: Workplace Violence: “In Hindsight, We Could See it Coming”

13. Organizational Justice                                                                           

    Case Study: Juan Hernandez vs. The County

14. Collective Bargaining                                                                           

Case Study: Good Management Or Bargaining In Bad Faith?

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