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| Preface | p. VI |
| About the Authors | p. XIX |
| List of Charts, Figures, and Tables | p. XX |
| The Context, Nature, and Structure of Public Administration in America | p. 1 |
| Approaching the Study of Public Administration | p. 3 |
| What Is Public Administration? | p. 11 |
| Principal Structures of the National Executive Branch | p. 13 |
| State and Local Government Structures | p. 21 | ... MORE
| Politics, Policies, and Organizational Structure | p. 25 |
| The Dynamics of Policy Making in the United States | p. 30 |
| Explaining the Growth of Government Bureaucracy | p. 33 |
| Social Change and Public Administration | p. 35 |
| Public and Private Administration: Similarities and Differences | p. 37 |
| Public Administration as a Field of Study | p. 41 |
| A Word About This Book | p. 44 |
| Summary | p. 45 |
| Discussion Questions | p. 47 |
| Key Terms and Concepts | p. 49 |
| Suggested Reading | p. 50 |
| Public Administration, Democracy, and Bureaucratic Power | p. 51 |
| Political and Administrative Values | p. 53 |
| Representative Democracy | p. 56 |
| Administrative Values, Pluralism, and Political Accountability | p. 58 |
| Democracy and Public Administration | p. 65 |
| Dimensions of Democratic Administration | p. 69 |
| The Political Environment of Bureaucratic Power | p. 78 |
| Foundations of Power: Bureaucratic Expertise and Political Support | p. 82 |
| Bureaucrats, Interest Groups, and Politicians: Subsystem Politics in America | p. 87 |
| Bureaucratic Power and Political Accountability: More Questions than Answers | p. 93 |
| Summary | p. 100 |
| Discussion Questions | p. 102 |
| Key Terms and Concepts | p. 104 |
| Suggested Reading | p. 105 |
| Federalism and Intergovernmental Relations | p. 107 |
| The Nature of Federalism: The Formal Setting | p. 109 |
| Intergovernmental Relations: The Action Side of Federalism | p. 110 |
| Contemporary Intergovernmental Relations: The Rise of Complexity | p. 118 |
| Intergovernmental Fiscal Relations | p. 120 |
| Grant Reform: Multiple Efforts, More Complexity | p. 133 |
| The Bush Administration and Contemporary Federalism | p. 140 |
| Prospects and Issues in IGR: A Look Ahead | p. 145 |
| Intergovernmental Relations and Public Administration | p. 149 |
| Summary | p. 151 |
| Discussion Questions | p. 152 |
| Key Terms and Concepts | p. 153 |
| Suggested Reading | p. 154 |
| Managing and Leading Public Organizations | p. 155 |
| Organizational Theory | p. 157 |
| Formal Theories of Organization | p. 158 |
| The Human Relations School | p. 165 |
| Organizational Humanism | p. 169 |
| Modern Organization Theory | p. 174 |
| Organizational Dynamics and Behavior | p. 181 |
| Centralization and Decentralization | p. 192 |
| Flattening Organizational Hierarchies | p. 195 |
| Alternative Forms of Organization | p. 197 |
| Organization Theory and Behavior in Perspective | p. 199 |
| Summary | p. 201 |
| Discussion Questions | p. 204 |
| Key Terms and Concepts | p. 205 |
| Suggested Reading | p. 205 |
| Decision Making in Administration | p. 207 |
| The Nature of Decisions | p. 207 |
| Approaches to Decision Making: Concepts and Controversies | p. 209 |
| Incrementalism and Mixed Scanning: Response and Counterresponse | p. 212 |
| Decisions in the Balance: The Environment of Choice | p. 215 |
| The Problem of Goals | p. 223 |
| Ethical Dimensions of Decision Making | p. 229 |
| The Ethical Setting: New Emphasis on an Old Challenge | p. 237 |
| Political Rationality: A Contradiction in Terms? | p. 245 |
| Organized Anarchies and Uncertainty | p. 247 |
| Summary | p. 248 |
| Discussion Questions | p. 250 |
| Key Terms and Concepts | p. 251 |
| Suggested Reading | p. 252 |
| Chief Executives and the Challenges of Administrative Leadership | p. 253 |
| The Context of Administrative Leadership | p. 254 |
| Chief Executive-Bureaucratic Linkages | p. 256 |
| Chief Executives and Bureaucracies: The Instruments of Leadership | p. 258 |
| Commonalities and Differences in Leadership Resources | p. 278 |
| The Organizational Setting of Leadership | p. 280 |
| Traditional Approaches to the Study of Leadership | p. 283 |
| Challenges of Administrative Leadership | p. 286 |
| What Makes an Effective Leader? | p. 292 |
| Summary | p. 296 |
| Discussion Questions | p. 298 |
| Key Terms and Concepts | p. 300 |
| Suggested Reading | p. 300 |
| The Core Functions of Public Management | p. 303 |
| Public Personnel Administration and Human Resources Development | p. 305 |
| Evolution of Public Personnel Administration | p. 314 |
| Formal Arrangements of Personnel Systems | p. 320 |
| Collective Bargaining and Civil Service Reform in the Public Sector | p. 331 |
| Developments in Personnel Administration | p. 349 |
| Designing a Personnel System for Twenty-First-Century Governance: The Department of Homeland Security | p. 357 |
| Perspectives and Implications | p. 362 |
| Summary | p. 363 |
| Discussion Questions | p. 366 |
| Key Terms and Concepts | p. 367 |
| Suggested Reading | p. 368 |
| Government Budgeting | p. 370 |
| Foundations of Modern Government Budgeting | p. 371 |
| Purposes of Budgeting | p. 373 |
| Government Budgets and Fiscal Policy | p. 377 |
| Budget Approaches in the Executive Branch | p. 388 |
| The Process of Budget Making | p. 396 |
| Budgeting and Resource Scarcity | p. 410 |
| Budgeting and the Future: More Questions than Answers | p. 411 |
| Summary | p. 415 |
| Discussion Questions | p. 417 |
| Key Terms and Concepts | p. 418 |
| Suggested Reading | p. 418 |
| Public Policy and Program Implementation | p. 420 |
| The Changing Nature of Public Policies | p. 422 |
| Public Policy, Politics, and (or) Private Management | p. 426 |
| The Policy-Making Process | p. 432 |
| Planning and Analysis | p. 436 |
| Program Implementation | p. 442 |
| Program Evaluation | p. 452 |
| Summary | p. 459 |
| Discussion Questions | p. 460 |
| Key Terms and Concepts | p. 461 |
| Suggested Reading | p. 462 |
| Challenges and Prospects in a Turbulent Future: Results, Regulation, and Responsiveness | p. 465 |
| Performance Management in the Public Sector | p. 467 |
| Government Productivity and Measurement of Results | p. 468 |
| Reinvention, Standards, and Quality Awards | p. 473 |
| The Politics of Performance Management | p. 481 |
| Comparing Performance Management Strategies | p. 486 |
| Citizen Relationship Management and E-Government | p. 500 |
| Will Performance Management Lead to Improved Results? | p. 507 |
| Summary | p. 509 |
| Discussion Questions | p. 511 |
| Key Terms and Concepts | p. 512 |
| Suggested Reading | p. 513 |
| Government Regulation and Administrative Law | p. 515 |
| The Rise (and Fall?) of Government Regulation | p. 521 |
| The New Social Regulation | p. 526 |
| Why Government Regulation Has Developed: Other Perspectives | p. 529 |
| Structures and Procedures of Regulatory Bodies | p. 530 |
| The Politics of Regulation | p. 535 |
| Government Regulation of Tobacco Products | p. 546 |
| Administrative Law | p. 551 |
| The Future of Government Regulation | p. 557 |
| Summary | p. 560 |
| Discussion Questions | p. 562 |
| Key Terms and Concepts | p. 564 |
| Suggested Reading | p. 564 |
| Conclusion: Public Administration in a Time of Conflict and Social Change | p. 566 |
| The Social and Governmental Environment | p. 567 |
| Social and Governmental Paradoxes | p. 572 |
| Ferment and Change in Public Administration: Concepts and Practices | p. 580 |
| Paradoxes in Concept and Practice | p. 585 |
| Ferment and Change in Public Administration as a Field of Study | p. 588 |
| Further Thoughts and Observations | p. 591 |
| Discussion Questions | p. 603 |
| Key Terms and Concepts | p. 604 |
| Suggested Reading | p. 604 |
| Professional Associations Information and Job Opportunities, and Public Administration Journals for Research | p. 606 |
| Glossary | p. 619 |
| Notes | p. 644 |
| Index | p. 702 |
| Table of Contents provided by Ingram. All Rights Reserved. |