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Psychological Consultation : Introduction to Theory and Practice

ISBN: 9780205322107 | 0205322107
Edition: 5th
Format: Hardcover
Publisher: Allyn & Bacon
Pub. Date: 1/1/2001

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SummaryTable of Contents
Psychological Consultation outlines the major theoretical approaches to consultation and offers concrete ideas about the consultation process and techniques of consultation. This comprehensive consultation book devotes two chapters to specific consultees: parents and teachers. Additional chapters deal with consultation in organizations, the consultee, the consultant, and the use of data and information to inform the consultation process.
Prefacexi
Introduction to Consultation
1(16)
Goal of the Chapter
1(1)
... MOREChapter Preview
1(1)
Purpose
1(1)
Consultation: The History and the Promise
1(3)
Consultation Defined
4(4)
Consultation Contrasted to Other Helping Relationships
6(2)
Some Definitional Issues
8(2)
Terminology
8(1)
Lack of True Theories
8(2)
Internal versus External Consultants
10(1)
Cultural Assumptions
10(1)
Interventions Utilized by Human Resource Workers
10(2)
The Perspective of This Book
12(1)
The Remainder of the Book
13(1)
Summary
13(1)
Tips for the Practitioner
13(1)
Review Questions
14(1)
References
14(2)
Answers to Learning Exercises
16(1)
Mental Health Consultation
17(30)
Goal of the Chapter
17(1)
Chapter Preview
17(1)
Roots of Mental Health Consultation
17(2)
Basic Concepts in Mental Health Consultation
19(4)
Definition of Consultation
19(2)
Fundamental Assumptions in Mental Health Consultation
21(2)
The Consultation Process
23(3)
Building a Relationship with a Consultee Institution
24(1)
Establishing Relationships with Consultees
24(1)
Assessment
25(1)
Interventions
25(1)
Follow-Up and Evaluation
25(1)
Types of Mental Health Consultation
26(10)
Client-Centered Case Consultation
26(1)
Consultee-Centered Case Consultation
27(4)
Theme Interference
31(2)
Program-Centered Administrative Consultation
33(1)
Consultee-Centered Administrative Consultation
34(2)
Further Developments in the Mental Health Consultation Model
36(6)
Research on the Mental Health Consultation Model
36(1)
Modifications to Mental Health Consultation
37(1)
Mental Health Consultation in the Schools
38(2)
Beyond Mental Health Consultation
40(1)
Implications for Practice
41(1)
Summary
42(1)
Tips for the Questions
43(1)
Review Questions
43(1)
References
43(2)
Answers to Learning Exercises
45(2)
Behavioral Approaches to Consultation
47(25)
Goal of the Chapter
47(1)
Chapter Preview
47(1)
Behavioral-Operant Model
48(9)
Control in Consultation: The Controversy and Erchul's Contribution
48(1)
Communication in Consultation
49(3)
The Process of Consultation
52(4)
Status of Behavioral Consultation
56(1)
A Social Learning Theory Model
57(10)
Social Learning Constructs
57(1)
Assumptions and Values
58(1)
The Consultation Process
59(1)
The Process of SLM Consultation
60(5)
Types of Interventions for Both Consultees and Clients
65(2)
Cultural Limitations
67(1)
Summary
68(1)
Tips for the Practitioner
68(1)
Review Questions
68(1)
References
68(3)
Answers to Learning Exercises
71(1)
Adlerian Consultation
72(13)
Goal of the Chapter
72(1)
Chapter Preview
72(1)
Background
72(1)
Adlerian Theory
73(2)
The Emergence of Personality
74(1)
Consultation
75(5)
Preventive Approaches
75(4)
Remedial Strategies
79(1)
The Consultation Process
80(1)
Relationship
80(1)
Assessment
80(1)
Goal Setting and Intervention
80(1)
Follow-Up Sessions and Termination
81(1)
Cultural Limitations
81(1)
Empirical Support
82(1)
Summary
82(1)
Tips for the Practitioner
82(2)
Review Questions
84(1)
References
84(1)
Answers to Learning Exercises
84(1)
Organizational Consultation
85(23)
Goals of the Chapter
85(1)
Chapter Preview
85(1)
Principles of Systems Theory
86(4)
Systems Principles and Organizational Functioning
86(4)
Organizational Developing Consultation
90(10)
The Entry Process
90(1)
Diagnosis: Some General Considerations
91(1)
Diagnosis: A Systems Perspective
92(4)
Goal Setting and Intervention
96(3)
Selecting on Approach
99(1)
Evaluation and Termination
100(1)
Principles of Organizational Change
100(4)
Organizational Variables
100(1)
Intervention Design
101(1)
Managing Resistance
102(1)
Locus of Consultant
102(1)
Role of Leadership
103(1)
Reinforcement
103(1)
Systems Perspective
104(1)
Summary
104(1)
Tips for the Practitioner
104(1)
Review Questions
105(1)
References
105(2)
Answers to Learning Exercises
107(1)
Consultation Stages and Processes I
108(35)
Goal of the Chapter
108(1)
Chapter Preview
108(1)
Stages of Consultation
108(19)
Entry into the Organization
109(5)
Initiation of a Consulting Relationship
114(2)
Assessment
116(4)
Problem Definition and Goal Setting
120(2)
Strategy Selection
122(3)
Implementation
125(1)
Evaluation
126(1)
Termination
126(1)
Interpersonal Processes
127(11)
Overview of Carkhuff's Model of Helping
127(2)
Establishing the Consultation Relationship
129(4)
Facilitating Consultee Understanding
133(2)
Facilitating Action
135(2)
Culturally Sensitive Consultation
137(1)
Summary
138(1)
Tips for the Practitioner
138(1)
Review Questions
138(1)
References
138(4)
Answers to Learning Exercises
142(1)
Consultation Stages and Processes II
143(23)
Goals of the Chapter
143(1)
Chapter Preview
143(1)
Roles of the Consultant
144(3)
Role Taking
146(1)
Resistance
147(6)
Factors That Increase Resistance
149(2)
Overcoming Resistance
151(2)
Internal versus External Consultants
153(2)
Cross-Cultural Consultation
155(2)
Models of Cross-Cultural Consultation
155(2)
Organizational Variables and the Consultation Process
157(3)
Summary
160(2)
Tips for the Practitioner
162(1)
Review Questions
162(1)
References
162(3)
Answers to Learning Exercises
165(1)
The Skills and Characteristics of the Consultant
166(17)
Goal of the Chapter
166(1)
Chapter Preview
166(1)
Characteristics of the Consultant
166(3)
Skills of Consultant
169(9)
Multicultural Knowledge and Skills
169(2)
Prerelationship/Preentry and Entry
171(1)
Relationship Skills
172(1)
Consultations as Problem Solvers: General Considerations
173(3)
Problem Identification and Goal Setting
176(1)
Intervention Selection and Implementation
177(1)
Evaluation and Termination
177(1)
Needed Research
178(1)
Summary
178(1)
Tips for the Practitioner
178(2)
Review Questions
180(1)
References
180(2)
Answers to Learning Exercises
182(1)
The Consultee as a Variable
183(19)
Goal of the Chapter
183(1)
Chapter Preview
183(1)
Expectations and Preferences of the Consultee
184(3)
Expectations
184(1)
Preferences
185(2)
Consultee Characteristics Affecting Process
187(8)
Experience
187(1)
Perceptions of Consultants' Styles
188(1)
Ethnic Background
188(2)
Consultee's Perceptions of Consultants
190(1)
The Consultee as Problem Solver
191(1)
Personality
192(2)
Affect: Emotional State of the Consultee
194(1)
Consultee Training
195(2)
Training during Consultation
196(1)
Professional Developing Training
197(1)
Summary
197(1)
Tips for the Practitioner
198(1)
Review Questions
198(1)
References
199(3)
Data-Based Decision Making in Consultation
202(32)
Goal of the Chapter
202(1)
Chapter Preview
202(1)
Monitoring the Consultation Process
203(7)
Entry
203(2)
Process
205(1)
Termination
206(4)
Evaluation
210(3)
Evaluation Models
210(2)
Evaluation Criteria
212(1)
Purposes of Evaluation
212(1)
Steps in Consultation Evaluation
213(1)
Uses of Evaluation Data
214(1)
Goal Attainment Scaling: An Example of Outcome Evaluation
215(1)
Instrumentation
215(1)
Summary
216(1)
Tips for the Practitioner
217(1)
Review Questions
217(1)
References
217(2)
Appendix A-Appendix I
219(15)
Consultation with Parents
234(22)
Goals of the Chapter
234(1)
Chapter Preview
234(1)
Empirical Support
234(1)
Parent Consultation and Other Parental Interventions
235(1)
Models of Family Models
235(1)
Behavioral Models
235(1)
Eclectic Models: General Considerations
236(1)
An Eclectic Approach
236(1)
The Assumptions of the Approach
236(2)
From Social Learning Theory (Bandura, 1977, 1986)
236(1)
From Mental Health Consultation (Caplan, 1990)
237(1)
From Systems Theory (Bateson, 1972; Capra, 1982)
237(1)
From the Multicultural Literature
237(1)
The Process
238(9)
Initiating the Contact
238(2)
Assessment
240(1)
Acculturation
241(3)
Goal Setting
244(1)
Explaining Psychological Principles
244(1)
Selecting Intervention Strategies
245(1)
Follow-Up and Evaluation
246(1)
Avoiding Therapy
246(1)
Termination
247(1)
Group Parental Consultation
247(1)
Some Special Considerations
248(1)
Resistance
248(1)
Working with One Parent
249(1)
Some Brief Case Studies
249(3)
The Case of Jamie
249(1)
The Case of Gerrard
250(2)
Summary
252(1)
Tips for the Practitioner
252(2)
Review of Questions
254(1)
References
254(1)
Answers to Learning Exercises
255(1)
Teacher Consultation--Teacher Collaboration
256(27)
Goal of the Chapter
256(1)
Chapter Preview
256(3)
Constraints Limiting Indirect Services
259(4)
The Consulting Teacher Models
263(2)
Instructional Consultation
264(1)
Collaboration with Teachers
265(4)
Group Consultation
269(3)
Case-Centered Groups
269(1)
Task Group
270(1)
``C'' Groups
270(1)
Issues Groups
271(1)
Peer Consultation
271(1)
The 15-Minute Consultation
272(5)
Constraints and Strengths
275(1)
An Example of 15-Minute Consultation
276(1)
Some Final Thoughts about Teacher Consultation/Collaboration
277(1)
Summary
277(2)
Tips for the Practitioner
279(1)
Review Questions
279(1)
References
279(4)
Ethical and Legal Considerations
283(15)
Goal of the Chapter
283(1)
Chapter Preview
283(1)
Purposes of Codes of Ethics
283(1)
Ethical Principles
284(6)
Competence
284(1)
Protecting the Welfare of Clients
285(2)
Maintaining Confidentiality of Disclosures
287(1)
Responsibilities When Making Public Statements
288(1)
Social and Moral Responsibility
289(1)
Relationships with Other Consultants
290(1)
Ethical Decision Making
290(1)
Enforcing Ethical Standards
291(1)
Potential Legal Difficulties
292(3)
Legal Actions against the Consultant
292(3)
Other Legal Concerns
295(1)
Summary
295(1)
Tips for the Practitioner
295(1)
Review Questions
296(1)
References
296(1)
Answers to Learning Exercises
297(1)
Issues in Consultation
298(19)
Goal of the Chapter
298(1)
Chapter Preview
298(1)
Direct or Indirect Services
298(1)
Classification Schemes
299(2)
Consultation as a Profession
301(1)
The Limits of Consultation
301(1)
Choosing a Consultation Model
302(2)
The Controversy over Collaboration
304(1)
The Controversy over Behavioral Consultation
305(1)
Asking for Help
306(1)
Dealing with Consultee Feelings
307(1)
The Involvement of the Consultant
308(1)
To Manipulate or Note to Manipulate
309(2)
Consultant as Scholar Practitioner
311(1)
Research Directions
312(2)
Summary
314(1)
Tips for the Practitioner
314(1)
Review Questions
314(1)
References
314(3)
Name Index317(4)
Subject Index321

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