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Psychological Consultation and Collaboration : Introduction to Theory and Practice

ISBN: 9780205411795 | 0205411797
Edition: 6th
Format: Hardcover
Publisher: Allyn & Bacon
Pub. Date: 1/1/2006

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SummaryTable of Contents
Psychological Consultation and Collaborationoutlines the major theoretical approaches to consultation and collaboration and offers concrete ideas about the processes as well as techniques and strategies for use in collaboration and consultation. This comprehensive book devotes two chapters to specific consultees: parents and teachers. Additional chapters deal with consultation in organizations, the consultee, the consultant, and the use of data and information to inform the consultation process. This 6th edition includes significant new informa... MORE
Prefacexv
Introduction to Consultation and Collaboration
1(24)
Goal of the Chapter
1(1)
... MORE
Chapter Preview
1(1)
Defining Consultation and Collaboration
1(3)
Consultation Defined
4(4)
Consultation Contrasted to Other Helping Relationships
6(2)
Other Issues
8(9)
Terminology
8(1)
Lack of True Theories
8(2)
Dimensions of Collaboration at the Systems Level
10(1)
What Collaboration Is Not
11(1)
History of Consultation and Collaboration
12(1)
Cultural Assumptions of Consultation and Collaboration
13(4)
Interventions Utilized by Human Resource Workers
17(1)
The Perspective of This Book
18(1)
The Remainder of the Book
19(1)
Summary
19(1)
Tips for the Practitioner
20(1)
Review Questions
20(1)
References
20(5)
Mental Health Consultation
25(30)
Goal of the Chapter
25(1)
Chapter Preview
25(1)
Roots of Mental Health Consultation
25(2)
Basic Concepts in Mental Health Consultation
27(2)
Definition of Consultation
27(1)
Fundamental Assumptions in Mental Health Consultation
28(1)
The Consultation Process
29(3)
Building a Relationship with a Consultee Institution
29(1)
Establishing Relationships with Consultees
30(1)
Assessment
30(1)
Interventions
31(1)
Follow-Up and Evaluation
31(1)
Types of Mental Health Consultation
32(10)
Client-Centered Case Consultation
32(1)
Consultee-Centered Case Consultation
33(4)
Theme Interference
37(2)
Program-Centered Administrative Consultation
39(2)
Consultee-Centered Administrative Consultation
41(1)
Resistance in Mental Health Consultation
42(1)
Further Developments in the Mental Health Consultation Model
42(7)
Research on the Mental Health Consultation Model
42(1)
Modifications to Mental Health Consultation
43(1)
Mental Health Consultation in the Schools
44(2)
A Multicultural Adaptation of Consultee-Centered Consulutation
46(1)
Beyond Mental Health Consultation
47(1)
Implications for Practice
48(1)
Summary
49(1)
Tips for the Practitioner
49(1)
Review Questions
50(1)
References
50(3)
Answers to Learning Exercises
53(2)
Behavioral Consultation and Collaboration
55(28)
Goal of the Chapter
55(1)
Chapter Preview
55(1)
A Behavioral---Eclectic Model: Foundations
56(1)
A Behavioral---Eclectic Model: The Relationship
57(1)
A Behavioral---Eclectic Model: Identifying the Client's Problem
58(8)
Direct Assessment
60(1)
Indirect Assessment
60(2)
Other Sources of Assessment Data
62(4)
The Interventions Process
66(10)
Establishing Objectives
66(2)
Interventions
68(8)
Monitoring and Evaluation
76(3)
Resistance
76(1)
Cultural Limitations
77(1)
Status of Behavioral--Eclectic Consultationand Collaboration
78(1)
Summary
79(1)
Tips for the Practitioner
80(1)
Review Questions
80(1)
References
80(2)
Answers to Learning Exercises
82(1)
Adlerian Consultation
83(14)
Goal of the Chapter
83(1)
Chapter Preview
83(1)
Background
83(1)
Adlerian Theory
84(2)
The Emergence of Personality
85(1)
Consultation
86(5)
Preventive Approaches
86(4)
Remedial Strategies
90(1)
The Consultation Process
91(2)
Relationship
91(1)
Assessment
91(1)
Goal Setting and Intervention
91(1)
Follow-Up Sessions and Termination
92(1)
Resistance
92(1)
Cultural Limitations
93(1)
Empirical Support
93(2)
Summary
95(1)
Tips for the Practitioner
95(1)
Review Questions
95(1)
References
95(1)
Answers to Learning Exercises
96(1)
Facilitating Systemic Change Through Consultation and Collaboration
97(32)
Goals of the Chapter
97(1)
Chapter Preview
97(1)
Principles of Systems Theory
98(1)
Systems Principles and Organizational Functioning
98(4)
Practical Advice for Consultants and Collaborators
102(8)
Expectations about People and Organizations
102(1)
Avoiding the Ouroboros Effect: Unintended Consequences
102(1)
Remember Peer's Law
103(1)
Work toward Cultural Change
104(1)
Organizational Variables Will Affect the Process
104(3)
Advice for Internal and External Consultants and Collaborators
107(3)
Organizational Development Consultation
110(11)
The Entry Process
110(1)
Diagnosis: Some General Considerations
111(1)
Diagnosis: A Systems Perspective
112(4)
Goal Setting and Intervention
116(4)
Selecting an Approach
120(1)
Resistance
120(1)
Evaluation and Termination
120(1)
A Collaborative Problem-Solving Approach to Educational Restructuring
121(5)
Beginning the Restructuring Process
122(1)
Forming the Collaborative Team
122(1)
Training Team Members to Be Collaborators, Role Taking, and Team Building
122(1)
Developing a Vision for the School
123(1)
Audit the System
123(1)
Selecting a Strategy
124(1)
Develop a Strategic Plan
124(1)
Implementation
125(1)
Developing Collaborative Partnerships in the Home and Community
125(1)
Evaluation of TQE Schools
126(1)
Summary
126(1)
Tips for the Practitioner
126(1)
Review Questions
126(1)
References
127(1)
Answers to Learning Exercises
128(1)
Consultation Stages and Processes
129(36)
Goal of the Chapter
129(1)
Chapter Preview
129(1)
Stages of Consultation
129(19)
Entry into the Organization
130(5)
Initiation of a Consulting Relationship
135(2)
Assessment
137(4)
Problem Definition and Goal Setting
141(2)
Strategy Selection
143(3)
Implementation
146(1)
Evaluation
147(1)
Termination
148(1)
Interpersonal Processes
148(10)
Overview of Carkhuff's Model of Helping
149(1)
Establishing the Consultation Relationship
150(3)
Facilitating Consultee Understanding
153(3)
Facilitating Action
156(2)
Culturally Sensitive Consultation
158(1)
Summary
158(1)
Tips for the Practitioner
159(1)
Review Questions
159(1)
References
159(4)
Answers to Learning Exercises
163(2)
The Skills and Characteristics of Consultants and Collaborators
165(18)
Goal of the Chapter
165(1)
Chapter Preview
165(1)
Culturally Competent Consultants and Collaborators
166(2)
Becoming Culturally Competent
166(1)
Developing a Cross-Cultural Consultation Style
167(1)
Other Characteristics and Skills of Consultantsand Collaborators
168(9)
Prerelationship/Preentry and Entry
170(1)
Relationship Skills
170(2)
Consultants and Collaborators as Problem Solvers: General Considerations
172(2)
Cultural Issues in Decision Making
174(1)
Problem Identification and Goal Setting
175(1)
Intervention Selection and Implementation
176(1)
Evaluation and Termination
177(1)
Needed Research
177(2)
Summary
179(1)
Tips for the Practitioner
179(1)
Review Questions
179(1)
References
179(3)
Answers to Learning Exercises
182(1)
The Consultee as a Variable
183(22)
Goal of the Chapter
183(1)
Chapter Preview
183(1)
Expectations and Preferences of the Consultee
184(4)
Expectations
184(1)
Preferences
185(3)
Consultee Characteristics Affecting Process
188(8)
Experience
188(1)
Perceptions of Consultants' Styles
188(1)
Ethnic Background
189(2)
Consultees' Perceptions of Consultants
191(1)
The Consultee as Problem Solver
192(1)
Personality
192(2)
Affect: Emotional State of the Consultee
194(2)
Consultee Training
196(3)
Training as an Objective of Consultation
197(1)
Professional Development Training
198(1)
Some Final Thoughts on Training
198(1)
Summary
199(1)
Tips for the Practitioner
199(1)
Review Questions
200(1)
References
200(5)
Teacher Consultation---Teacher Collaboration
205(30)
Goal of the Chapter
205(1)
Chapter Preview
205(1)
Consultation--Collaboration
205(3)
Teacher as Professional or Technician
208(5)
Challenges Limiting Indirect Services
209(4)
The Consulting Teacher Models
213(2)
Instructional Consultation
214(1)
Collaboration with Teachers
215(4)
Group Consultation
219(3)
Case-Centered Groups
219(1)
Task Groups
220(1)
``C'' Groups
220(1)
Issue Groups
221(1)
Peer Consultation
222(1)
Contractual Service
223(1)
Brief Consultation/Collaboration
224(5)
The 15-Minute Consultation
224(2)
An Example of a 15-Minute Consultation
226(1)
Telephone and E-Mail Contacts
227(1)
Observations
227(1)
Constraints and Strengths of Brief Approaches
228(1)
Some Final Thoughts about Teacher Consultation/Collaboration
229(2)
Summary
231(1)
Tips for the Practitioner
231(1)
Review Questions
231(1)
References
232(3)
Consultation with Parents
235(24)
Goals of the Chapter
235(1)
Chapter Preview
235(1)
Empirical Support
236(1)
Parent Consultation and Other Parental Interventions
236(1)
Models of Family Consultation
237(1)
Behavioral Models
237(1)
Eclectic Models: General Considerations
237(1)
An Eclectic Approach
237(1)
The Assumptions of the Approach
238(1)
From Social Learning Theory (Bandura, 1977, 1986)
238(1)
From Mental Health Consultation (Caplan, 1970)
238(1)
From Systems Theory (Bateson, 1972; Capra, 1982)
238(1)
From the Multicultural Literature
239(1)
The Process
239(9)
Initiating the Contact
239(2)
Assessment
241(2)
Acculturation
243(2)
Goal Setting
245(1)
Explaining Psychological Principles
246(1)
Selecting Intervention Strategies
246(1)
Follow-Up and Evaluation
247(1)
Avoiding Therapy
248(1)
Termination
248(1)
Group Parental Consultation
248(1)
Some Special Considerations
249(2)
Resistance
249(1)
Working with One Parent
250(1)
Some Brief Case Studies
251(3)
The Case of Jamie
251(1)
The Case of Gerrard
252(2)
Summary
254(1)
Tips for the Practitioner
255(1)
Review Questions
255(1)
References
255(2)
Answers to Learning Exercises
257(2)
Data-Based Decision Making in Consultation
259(34)
Goal of the Chapter
259(1)
Chapter Preview
259(1)
Monitoring the Consultation Process
260(9)
Entry
260(2)
Process
262(2)
Termination
264(3)
Accountability
267(2)
Evaluation
269(2)
Evaluation Models
269(1)
Evaluation Criteria
270(1)
Purposes of Evaluation
270(1)
Steps in Consultation Evaluation
271(1)
Uses of Evaluation Data
272(2)
Goal Attainment Scaling: An Example of Outcome Evaluation
273(1)
Instrumentation
274(1)
Summary
275(1)
Tips for the Practitioner
275(1)
Review Questions
275(1)
References
275(3)
Appendix A--Appendix I
278(15)
Ethical and Legal Considerations
293(16)
Goal of the Chapter
293(1)
Chapter Preview
293(1)
Purposes of Ethical Codes
294(1)
Ethical Principles
295(6)
Principle One: Competence
295(1)
Principle Two: Protecting the Welfare of Clients
296(2)
Principle Three: Maintaining Confidentiality of Disclosures
298(1)
Principle Four: Responsibilities When Making Public Statements
299(1)
Principle Five: Social and Moral Responsibility
300(1)
Principle Six: Relationships with Other Consultants
301(1)
Ethical Decision Making
301(1)
Enforcing Ethical Standards
302(1)
Potential Legal Difficulties
303(3)
Legal Actions against the Consultant
303(3)
Other Legal Concerns
306(1)
Summary
306(1)
Tips for the Practitioner
306(1)
Review Questions
307(1)
References
307(1)
Answers to Learning Exercises
308(1)
Issues in Consultation and Collaboration
309(22)
Goal of the Chapter
309(1)
Chapter Preview
309(1)
Direct or Indirect Services
309(1)
Classification Schemes
310(2)
Consultation as a Profession
312(1)
The Limits of Consultation
313(1)
Choosing a Consultation Model
313(2)
Consultation Stages or Turnings
315(1)
The Controversy over Collaboration
316(1)
The Controversy over Behavioral Consultation
317(1)
Volunteerism
318(1)
Asking for Help
319(1)
Dealing with Consultee Feelings
320(1)
The Involvement of the Consultant
321(1)
To Manipulate or Not to Manipulate
322(2)
Consultant as Scholar Practitioner
324(1)
Research Directions
325(2)
Summary
327(1)
Tips for the Practitioner
327(1)
Review Questions
327(1)
References
327(4)
Name Index331(6)
Subject Index337

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