Survive in today's fast-changing, computerized business world! Stay current with office technology and practices, including the latest in telecommunication. Through real-life experiences and exercises about office functions, this book offers sensible and valuable guidance for efficient, productive office workers. Use the Internet for all kinds of business research. Create effective E-mail, voice mail, and satellite communications. Maintain a "green" office environment. Choose employee benefits, including pension plans and stock options. Understand the impact of diversity and outsourcing.