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| Preface | p. xi |
| Introduction to Product Planning | p. 3 |
| Product Planning Defined | p. 3 |
| Product Planning Roles | p. 4 |
| Product, Service, or Both | p. 5 |
| What Is a Product? | p. 6 |
| Defining Product by the Nature of Innovation | p. 6 |
| Defining Product by the Nature of Market Demand | p. 8 |
| Defining Product by the Company's Internal Perspective | p. 1... MORE |
| Defining what Is Meant by ôNew Productö | p. 16 |
| The Growing Emphasis on Product Planning | p. 18 |
| So Why Is Product Planning Difficult? | p. 19 |
| Strategy and Process | p. 22 |
| The Strategic Planning Process | p. 22 |
| New Product Strategy | p. 23 |
| The Product Development Process | p. 25 |
| Implementing a Product Development Process | p. 31 |
| Evaluating the Product Development Process | p. 32 |
| Initiatives to Reduce Cost or Time | p. 37 |
| Organizing People | p. 39 |
| Department Responsibilities | p. 39 |
| Interdepartmental Integration | p. 40 |
| Organization Structure | p. 42 |
| Team Types | p. 44 |
| Distinguishing the Core Team, Ad Hoc Team, and Extended Team | p. 48 |
| Team Roles | p. 49 |
| Factors for Team Effectiveness | p. 50 |
| Opportunity Identification | p. 53 |
| Sources of Opportunity | p. 53 |
| Segmentation of the Market and Technology | p. 54 |
| Market Segmentation | p. 54 |
| Empirical Methods for Market Segmentation: Similarity and Dissimilarity Analyses | p. 58 |
| Technology Segmentation | p. 62 |
| The Product Innovation Charter | p. 62 |
| Screening the PIC | p. 65 |
| Sample Market-Related Criteria | p. 66 |
| Sample Technology-Related Criteria | p. 66 |
| Concept Generation | p. 68 |
| The Product Concept Statement | p. 68 |
| Concept Generation Techniques | p. 69 |
| Needs Assessment | p. 70 |
| Scenario Analysis | p. 72 |
| Group Creativity | p. 72 |
| Attribute Analysis | p. 74 |
| Relationship Analysis | p. 77 |
| Lateral Search | p. 84 |
| Creativity | p. 85 |
| Concept Evaluation | p. 90 |
| Product Development Charter Review | p. 90 |
| Concept Testing | p. 90 |
| Scoring Models | p. 92 |
| Snake Plots | p. 94 |
| Financial Analysis | p. 96 |
| ATAR Model | p. 96 |
| Applying the ATAR Model to Other Business Contexts | p. 99 |
| Expected Commercial Value Approach | p. 101 |
| Summary | p. 105 |
| Technical Development | p. 108 |
| The Product Protocol | p. 108 |
| Themes Underlying ôDesign for Excellenceö Engineering | p. 110 |
| Key Techniques to Aid Technical Development: Quality Function Deployment | p. 119 |
| The Theory of Innovative Problem-Solving | p. 124 |
| The Kano Model | p. 125 |
| Quantifying the Kano Model | p. 127 |
| Product Use Testing | p. 128 |
| Structuring a Product Use Test | p. 130 |
| Design | p. 133 |
| The Meaning of Design | p. 133 |
| Product Design Situations | p. 135 |
| Design Disciplines | p. 137 |
| Industrial Design | p. 137 |
| Graphic Design | p. 139 |
| Interior Design | p. 140 |
| Market Planning | p. 143 |
| The Situation Analysis | p. 143 |
| Industry Analysis | p. 143 |
| Competitor Analysis | p. 147 |
| Company Analysis | p. 150 |
| Customer Analysis | p. 151 |
| Sales Analysis | p. 154 |
| Marketing Objectives | p. 154 |
| Marketing Mix Activities | p. 156 |
| Key Product Issues | p. 156 |
| Key Distribution Issues | p. 158 |
| Key Promotion Issues | p. 158 |
| Key Pricing Issues | p. 159 |
| Estimating the Marketing Strategy Budget | p. 159 |
| Marketing Strategy Control | p. 160 |
| Entrepreneurship Thinking and Business Plan Development | p. 161 |
| Commercialization and Launch | p. 164 |
| Market Testing | p. 164 |
| Pseudo-Sale | p. 164 |
| Controlled Sale | p. 165 |
| Full-Scale | p. 166 |
| Understanding the Launch Phenomenon | p. 167 |
| The Launch Cycle | p. 169 |
| Prelaunch Preparation: Launch Control Protocol | p. 171 |
| Plotting the Launch Process | p. 172 |
| New Product Forecasting | p. 174 |
| New Product Forecasting Techniques | p. 176 |
| New Product Forecasting Accuracy | p. 183 |
| The New Product Forecasting Process | p. 184 |
| Life Cycle Management | p. 188 |
| The Product Life Cycle | p. 188 |
| Strategic Considerations During the Maturity Stage | p. 190 |
| Product Families, Product Platforms, and the Product Mix Map | p. 192 |
| Brand Management | p. 193 |
| A Brand Equity Framework | p. 195 |
| A Brand Decision Framework | p. 201 |
| The Brand-Switching Matrix | p. 204 |
| Global Issues in Product Planning | p. 210 |
| Overview of Global Considerations | p. 210 |
| Understanding Global Culture and Language | p. 214 |
| Global Product Development Teams | p. 216 |
| Sustainable Product Development | p. 217 |
| Base of the Pyramid Product Development | p. 218 |
| Legal and Public Policy Considerations for Product Planning | p. 220 |
| Intellectual Property | p. 220 |
| Patent | p. 220 |
| Trade Secret | p. 222 |
| Trademark Protection | p. 222 |
| Copyright Protection | p. 223 |
| Product Liability | p. 224 |
| Business Entity Formation | p. 225 |
| Public Policy Issues | p. 228 |
| Environmental Concerns | p. 228 |
| Product Performance and Customer Service | p. 228 |
| Morality | p. 230 |
| Managing Public Policy Issues | p. 230 |
| Product Planning Best Practices | p. 232 |
| In Search of Product Development Best Practices | p. 232 |
| APQC Benchmarking of Product Development Practices | p. 235 |
| PDMA Research on Product Development Practices: The Comparative Performance Assessment Study (CPAS) or PDMA Best Practices Study | p. 236 |
| PDMA's Outstanding Corporate Innovator Award | p. 238 |
| The Kahn, Barczak, Moss Best Practices Framework | p. 240 |
| The Continued Search for Product Development Best Practices | p. 251 |
| Index | p. 257 |
| About the Author | p. 267 |
| Table of Contents provided by Ingram. All Rights Reserved. |