Amazon no longer offers textbook rentals. We do!

Problem Solving and Decision Making : Soft Skills for a Digital Workplace

by: Butterfield,Jeff

Problem Solving and Decision Making : Soft Skills for a Digital Workplace

by: Butterfield,Jeff

ISBN 13:
9781439041147
ISBN 10:
1439041148
Edition: 1st
Format: Paperback
Copyright: 08/10/2009
Publisher: Cengage Learning
Newer Edition

Rent

Sorry, this item is currently unavailable.

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Extend or Purchase Your Rental at Any Time

Need to keep your rental past your due date? At any time before your due date you can extend or purchase your rental through your account.

Summary

Your curriculum provides critical training in your field of study to prepare students for the workforce. But do they know how to communicate effectively? Can they present themselves professionally on a resume or in a job interview? If given a problem, do they know how to break it down and solve it? Can they work in a team? These ""soft skills"" are crucial for success in the workplace. Now you can help your students learn these essential skills using the Illustrated Course Guides: Soft Skills for a Digital Workplace series.

Preface	p. vi
Identifying and Defining Problems	p. 1
Understanding Problem Solving	p. 2
Analyzing Problems	p. 4
Working with Problem Owners and Stakeholders	p. 6
Developing Effective Problem Statements	p. 8
Determining Causes	p. 10
Simplifying Complex Problems: Innovative ways to solve problems: open source science	p. 12
Identifying and Managing Risks: Crisis Management	p. 14
Avoiding Problem-Solving Traps	p. 16
Technology @ Work: Crowdsourcing	p. 18
Soft Skills Review	p. 20
Critical Thinking Questions	p. 22
Independent Challenge 1	p. 22
Independent Challenge 2	p. 23
Real Life Independent Challenge	p. 23
Team Challenge	p. 23
Be the Critic	p. 24
Solving the Problem	p. 25
Gathering and Analyzing Data	p. 26
Developing Alternatives	p. 28
Evaluating Options	p. 30
Implementing the Solution: Unintended consequences: When solving one problem spurs new ones	p. 32
Monitoring and Managing the Solution	p. 34
Verifying the Solution	p. 36
Using Adaptive Techniques: Solving problems in a blink	p. 38
Developing Ethical Solutions	p. 40
Technology @ Work: Mashups	p. 42
Soft Skills Review	p. 44
Critical Thinking Questions	p. 46
Independent Challenge 1	p. 46
Independent Challenge 2	p. 46
Real Life Independent Challenge	p. 47
Team Challenge	p. 47
Be the Critic	p. 48
Thinking Critically	p. 49
Understanding Critical Thinking	p. 50
Identifying Arguments	p. 52
Assessing the Credibility of an Argument	p. 54
Exploring Weaknesses in an Argument	p. 56
Overcoming Obstacles to Critical Thinking: Critical thinking and feeling	p. 58
Avoiding Deductive Reasoning Fallacies	p. 60
Avoiding Inductive Reasoning Fallacies	p. 62
Becoming a Critical Thinker: Guesstimating is Critical thinking	p. 64
Technology @ Work: Electronic Books	p. 66
Soft Skills Review	p. 68
Soft Skills Review (Continued)	p. 69
Critical Thinking Questions	p. 70
Independent Challenge 1	p. 70
Independent Challenge 2	p. 71
Real Life Independent Challenge	p. 71
Team Challenge	p. 71
Be the Critic	p. 72
Group Decision Making and Problem Solving	p. 73
Understanding Group Dynamics: Star power or team effectiveness?	p. 74
Evolving from a Group to a Team	p. 76
Using Divergent Thinking: Mind mapping software	p. 78
Using Convergent Thinking	p. 80
Reaching Closure	p. 82
Avoiding Common Group Traps	p. 84
Working with Large Groups	p. 86
Build Sustainable Agreements	p. 88
Technology @ Work: Online Scheduling Tools	p. 90
Soft Skills Review	p. 92
Critical Thinking Questions	p. 93
Independent Challenge 1	p. 94
Independent Challenge 2	p. 94
Real Life Independent Challenge	p. 95
Team Challenge	p. 95
Be the Critic	p. 96
Decision Support Tools	p. 97
Understanding Decision Support Systems	p. 98
Modeling Decisions Quantitatively	p. 100
Describing Data Objectively	p. 102
Working with Formulas and Functions	p. 104
Performing What-If Analyses	p. 106
Weighing Factors	p. 108
Creating Decision Trees: The art of information graphics	p. 110
Using Graphics to Display Data	p. 112
Technology @ Work: Spreadsheet Tools	p. 114
Soft Skills Review	p. 116
Critical Thinking Questions	p. 117
Independent Challenge 1	p. 118
Independent Challenge 2	p. 118
Real Life Independent Challenge	p. 119
Team Challenge	p. 119
Be the Critic	p. 120
Glossary	p. 121
Index	p. 124
Table of Contents provided by Ingram. All Rights Reserved.

Amazon no longer offers textbook rentals. We do!

Problem Solving and Decision Making : Soft Skills for a Digital Workplace

Problem Solving and Decision Making : Soft Skills for a Digital Workplace

9781439041147

1439041148

Summary

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

Problem Solving and Decision Making : Soft Skills for a Digital Workplace

Problem Solving and Decision Making : Soft Skills for a Digital Workplace

9781439041147

1439041148

Summary

Table of Contents

Supplemental Materials

Write a Review

Related Products