FREE SHIPPING BOTH WAYS
ON EVERY ORDER!
LIST PRICE:
$86.00

Sorry, this item is currently unavailable.

Proactive Police Management

ISBN: 9780130225191 | 0130225193
Edition: 5th
Format: Hardcover
Publisher: Prentice Hall
Pub. Date: 1/1/2001

Why Rent from Knetbooks?

Because Knetbooks knows college students. Our rental program is designed to save you time and money. Whether you need a textbook for a semester, quarter or even a summer session, we have an option for you. Simply select a rental period, enter your information and your book will be on its way!

Top 5 reasons to order all your textbooks from Knetbooks:

  • We have the lowest prices on thousands of popular textbooks
  • Free shipping both ways on ALL orders
  • Most orders ship within 48 hours
  • Need your book longer than expected? Extending your rental is simple
  • Our customer support team is always here to help
SummaryTable of Contents
For courses in Police Administration/Management. Based upon the authors' extensive experience in teaching, policing, and management, this introduction to management in the day-to-day rigors of a police department stresses that management is only effective if it is based upon a combination of both theory and practice. Proactive rather than reactive in approach, it shows how successful police managers anticipate events through planning, use police personnel and resources effectively, and deliver a whole range of police services to the community.
Introductionxix
Highlightsxxi
Highlights of the Fifth Editionxxiv
Acknowledgmentsxxvi
SECTION I---HISTORICAL AND POLICE CULTURE CONTEXT
... MORE
Historical Perspective
1(16)
Industrial Revolution: The Traditional Management Model, 1750--1900
3(1)
Scientific Management, 1900 to Present
4(3)
O.W. Wilson
5(1)
William H. Parker
6(1)
Other Contributors
7(1)
Human Relations and Participative Management Model, 1925 to Present
7(3)
Behavioral Management, 1945 to Present, and Systems Management, 1960 to Present
10(1)
Proactive Police Management, 1980 to Present
11(3)
William Bratton, New York City Police Commissioner
11(2)
Lee A. Brown
13(1)
Conclusion
14(1)
Questions for Review
14(1)
Key Terms
15(1)
Bibliography
15(2)
Police Culture
17(34)
The Concept: Police Subculture
18(1)
Characteristics of the Police Subculture
19(7)
Argot
19(2)
Esoteric Knowledge
21(1)
Internal Sanctions
21(1)
Solidarity
22(1)
Social Isolation
23(1)
Perception of Violence and Psychological Distance
24(2)
Informal Group Structures in Police Organizations
26(3)
The Hawthorne Study
26(1)
The Work Community
27(1)
The Effect of the Primary Group on Police Bureaucracy
27(2)
Police Peer Norms
29(5)
Police Corruption and Internal Norms
30(1)
Corruption, Cliques, Meat Eaters, and Grass Eaters
31(3)
Police Typologies
34(1)
Minority Group Structures
35(9)
African-American Officers
35(3)
Female Officers
38(2)
Female Police Officers: Walking the Thin Blue Line in the Twenty-First Century
40(4)
Conclusion
44(1)
Questions for Review
44(1)
Class Project
45(1)
Key Terms
45(1)
Bibliography
45(6)
SECTION II---BASIC ORGANIZATIONAL CONCEPTS
Purposes and Principles of Police Organizations
51(18)
Law Enforcement as Big Business
52(1)
Civil Service/Promotions
52(2)
The Use of Civilian Employees
53(1)
Traditional Purposes of Police Organizations
54(1)
Traditional Measures of Police Effectiveness
55(1)
Police Result and Performance Measures
56(1)
Reality-Based, Proactive Purposes of Police Organizations
57(1)
Performance
57(1)
Preparedness
57(1)
Progressiveness
58(1)
Management Principles
58(2)
Respond
58(1)
Regulate
59(1)
Restrain
59(1)
Recover
59(1)
Repress
59(1)
Reinforce
60(1)
The Concept of Organization
60(1)
Mechanical
60(1)
Humanistic
61(1)
The Traditional Concept of Bureaucracy from Max Weber
61(1)
Accreditation for Law Enforcement Agencies
62(2)
Conclusion
64(1)
Questions for Review
65(1)
Key Terms
66(1)
Bibliography
66(3)
Operating Principles
69(12)
Administration
69(3)
Planning
70(1)
Organizing
70(1)
Staffing
70(1)
Directing
71(1)
Coordinating
71(1)
Reporting
71(1)
Budgeting
71(1)
Supervision
72(1)
The RESPECT Approach to Supervision
73(3)
Reporting and Communicating
73(1)
Evaluation and Inspection
74(1)
Services and Community Relations
74(1)
Planning and Implementation
74(1)
Ethics and Morale
75(1)
Control and Resource Utilization
75(1)
Teaching and Directing
76(1)
Operations
76(3)
Line Functions
76(2)
Staff/Administrative Functions
78(1)
Auxiliary/Service Functions
78(1)
Conclusion
79(1)
Questions for Review
79(1)
Key Terms
80(1)
Bibliography
80(1)
The Art and Style of Proactive Police Leadership
81(31)
Proactive Leadership
82(3)
Talent
82(2)
Experience
84(1)
Training/Education
85(1)
Importance of Management Skills
85(2)
Management Styles
87(21)
The Digital Nervous System
87(2)
Emotional Intelligence
89(3)
Total Quality Management
92(2)
Reengineering
94(2)
Herzberg's Eternal Triangle
96(1)
Katz's Three Skills Approach
97(1)
Maslow's Need Hierarchy
98(2)
Herzberg's Hygiene/Motivators Approach to Job Satisfaction
100(2)
McGregor's Theory X and Theory Y
102(1)
Theory Z and Police Management
103(1)
Tannenbaum and Schmidt's Leadership Patterns
104(2)
Blake and Mouton's Managerial Grid
106(2)
Conclusion
108(1)
Questions for Review
109(1)
Key Terms
109(1)
Bibliography
110(2)
Proactive Communication and Information Management
112(22)
Communication Defined
113(2)
Encoding/Decoding: The Meaning of Meaning
115(1)
Feedback
116(2)
Who Communicates to Whom and How?
116(2)
Obstacles to Communication
118(2)
The Johari Window
120(2)
Operational Communications
122(3)
Types of Orders
123(1)
The Effectively Organized Directive
124(1)
The Duty Manual
125(4)
Proactive Organizational Communication Model
129(2)
Conclusion
131(1)
Questions for Review
131(1)
Key Terms
132(1)
Bibliography
133(1)
Proactive Police Technology for the Twenty-First Century
134(26)
Computer Applications to Information Management
135(19)
Computer-Aided Dispatch
138(1)
Mobile Digital Communications
138(2)
Automatic Vehicle Monitoring
140(1)
911
141(1)
National Crime Information Center
142(2)
Automated Regional Justice Information System
144(1)
The Paperless Police Department
145(1)
New Technologies for Police Managers
146(1)
Proactive Management Based Information System (PMBIS)
147(1)
Crime Mapping
148(1)
Compstat
149(3)
Law Enforcement @ the Speed of Thought
152(2)
Conclusion
154(1)
Questions for Review
155(1)
Key Terms
156(1)
Bibliography
156(2)
Web Sites for Computer Mapping
158(1)
Criminal Justice Web Sites
159(1)
SECTION III---OPERATIONAL CONSIDERATIONS
Basic Line Functions
160(37)
Generalist-Specialist Controversy
161(2)
Traffic
163(1)
Effective Management in Traffic Matters
163(1)
Vice
164(3)
Youth Services and Juvenile Aid Units
167(13)
Background
168(1)
Role of Juvenile Aid
169(2)
Juvenile Record Keeping
171(1)
Personnel Selection for Juvenile Aid
171(1)
Organization of Juvenile Aid Operations
172(1)
Model Youth Programs
173(3)
Police Youth Program Potpourri
176(4)
Investigations
180(9)
Preliminary Investigations
181(2)
Follow-up Investigations
183(1)
Traditional Structure
184(1)
The Rand Study
184(1)
Managing Criminal Investigations
185(4)
Targeting Law Enforcement Resources on the Career Criminal
189(3)
Conclusion
192(1)
Questions for Review
193(1)
Class Project
194(1)
Key Terms
194(1)
Bibliography
194(3)
Patrol Operations and Community Policing and
197(40)
The Traditional Model
198(1)
The Kansas City Studies
199(1)
Rethinking the Traditional Model
200(9)
Preventive Patrol
201(1)
Calls for Service
202(1)
Administrative Tasks
203(2)
Directed Patrol
205(2)
Foot Patrol
207(1)
Bicycle Patrol
208(1)
Team Policing
209(4)
History of Team Policing
210(1)
Positive Aspects of Team Policing
210(1)
Team Policing and Tactical Patrol
210(1)
Team Policing Organizational Models
211(1)
In Memoriam: Team Policing
212(1)
Problem-Oriented Policing
213(2)
Community Policing
215(1)
Traditional and Community Policing Compared
216(1)
Implementation of Community Policing
217(2)
Recommendations Concerning the Implementation of Community Policing
219(2)
Seattle: Successful Implementation of Community Policing
221(5)
Community Policing in Chicago
222(2)
Community Policing: Yes or No?
224(1)
Conclusion: Community Policing
225(1)
Hot Spots
226(2)
Police Pursuit Policies
228(2)
Conclusion
230(1)
Questions for Review
231(1)
Key Terms
231(1)
Bibliography
232(5)
SECTION IV---MANAGING THE POLICE ORGANIZATION
Administrative/Staff Functions
237(31)
Line/Staff Conflict and Cooperation
238(2)
Community Relations
240(7)
Personnel for Community Relations
242(1)
Functions of the Community Relations Unit
242(3)
The Community Relations Officer
245(2)
The Legal Adviser
247(2)
Professional Standards
249(6)
Anticorruption Programs
250(2)
Managing the Professional Standards/Internal Affairs Unit
252(1)
Disciplinary Actions
253(2)
Proactive Control of Police Violence and Deviance
255(5)
Obstacles to Diminishing Police Deviance and Violence
256(1)
The Norm of Secrecy
256(1)
The Norm of Solidarity
256(1)
The Norm of Social Isolation
256(1)
Turning People into Things
257(3)
Using Proactive Community Policing to Diminish Police Deviance
260(3)
Due Process for the Police and the Public
261(1)
Intervention Policies
261(2)
Conclusion
263(1)
Questions for Review
264(1)
Key Terms
265(1)
Bibliography
265(3)
Auxiliary Functions
268(29)
Communications
268(4)
Consolidation
270(1)
Communications Personnel
270(1)
Personal Attributes
271(1)
Records
272(5)
Enter the Computer Age
273(1)
Computer and Communications Administrator
273(1)
Storage of Records
274(1)
Security, Sealing, Purging, and Public Access to Records
275(2)
Property Section
277(2)
Inventory Control
277(1)
Continuity of Evidence
278(1)
Found Property
279(1)
Vehicle Maintenance
279(2)
Personal Patrol Car
280(1)
Physical Plant Maintenance
281(2)
Temporary Detection Facility
283(1)
License Section
283(1)
The Crime Laboratory
284(8)
Computers and Fingerprints
289(1)
Computer Crime Investigation Unit
289(3)
Ancillary Public Safety Services
292(1)
Conclusion
293(1)
Questions for Review
294(1)
Key Terms
295(1)
Bibliography
295(2)
Human Resource Management
297(47)
Personnel: The Major Cost
297(1)
Police Civil Service Selection: Historical Background
298(1)
Public Service Employment
298(3)
Equal Employment Opportunity
301(1)
Affirmative Action
302(2)
The End of Affirmative Action?
304(1)
The Role of the Police Human Resource Administrator
305(1)
Personnel Selection: Issues and Concerns
306(14)
Written Tests
306(1)
Age
307(1)
Physical Fitness
307(5)
The Background Investigation
312(2)
Residency
314(1)
Psychological Testing
314(1)
Lateral Entry
315(2)
Polygraph Testing
317(1)
The Interview
317(1)
College Education Requirements
318(1)
The Assessment Center
319(1)
Recruitment Techniques
320(4)
Toward a Rational Model of Police Selection
321(1)
New Police Recruitment Selection Model
322(2)
Other Personnel Issues
324(9)
Sexual Harassment
324(1)
Drug Testing
325(4)
Public Police and Private Police
329(2)
Controlling Police Overtime
331(1)
Proactive Policies to Control Overtime
332(1)
Stress Management
333(5)
Employee Assistance Programs
337(1)
Conclusion
338(1)
Questions for Review
339(1)
Class Projects
340(1)
Key Terms
340(1)
Bibliography
341(3)
Training Policies
344(34)
Historical Perspectives
344(1)
General Need for Training
345(3)
Common Deficiencies in Current Training Programs
346(2)
Where and When Is Basic Training Undertaken?
348(3)
Field Training for Police Officers
348(2)
The Importance of Training to Police Managers
350(1)
Historical Benchmarks for Police Training Recommendations
351(2)
Project STAR
353(2)
STAR Recommendations
354(1)
Changes in the Training Curriculum: 1952 to Present
355(3)
Topical Issues in Training
358(5)
Phase Approach to Training
363(8)
Recruit Training
364(1)
Intermediate Training
364(1)
Advanced Training
365(1)
Developmental Training
365(1)
Specialist Training
365(1)
Supervisory Training
366(3)
Management Training
369(2)
Civil Liability and Training
371(3)
Conclusion
374(1)
Questions for Review
375(1)
Class Projects
375(1)
Key Terms
375(1)
Bibliography
376(2)
Proactive Planning: Operational and Fiscal
378(32)
Planning Defined
378(2)
Significance of Planning
380(1)
Need for Planning Officer(s) or a Planning Unit
381(1)
Steps in the Planning Process
382(4)
Types of Plans
386(20)
Long-Range Administrative/Management Plans
386(2)
Fiscal Planning
388(1)
Types of Budgets
388(7)
Supplementing the Police Budget
395(2)
Short-Range Plans
397(5)
Contingency Plans
402(1)
Emergency Mobilizations
402(2)
Police Response to Special Populations: Networking
404(2)
Conclusion
406(1)
Questions for Review
406(1)
Class Projects
407(1)
Key Terms
407(1)
Bibliography
408(2)
SECTION V---THE FUTURE: COLLECTIVE BARGAINING AND PROACTIVE MANAGEMENT
Collective Bargaining and Police Management
410(22)
Collective Bargaining Defined
410(1)
History of Police Unionism
411(2)
Police Unions Today
413(5)
Major Police Union Organizations
416(2)
Management Rights and Collective Bargaining: A Dilemma
418(1)
The Collective Bargaining Process
419(6)
Contract Administration
421(4)
Fair Labor Standards Act
425(1)
The Police Strike
425(1)
Conclusion
426(2)
Questions for Review
428(1)
Class Project
428(2)
Key Terms
430(1)
Bibliography
430(2)
The Future of Proactive Police Management
432(19)
A Scenario for the Near Future
432(1)
Anticipating the Proactive Police Universe
433(2)
The Proactive Police Response
434(1)
Police Department Considerations
435(1)
The Jurisdictional Dilemma
436(2)
Technology
438(1)
Personnel Practices
439(2)
What Works and Evidence-Based Policing
441(2)
Police Performance Measures
443(1)
Conclusion
444(3)
Proactive Community Policing in the 21st Century
444(1)
Proactive Rural Policing
445(1)
The Proactive Community Policing Management Model
445(2)
Questions for Review
447(1)
Key Terms
448(1)
Bibliography
448(3)
Index451

Related Products


  • Outlines & Highlights for Proactive Police Management
    Outlines & Highlights for Proa...
  • Outlines & Highlights for Proactive Police Management
    Outlines & Highlights for Proa...
  • Proactive Police Management
    Proactive Police Management
  • Proactive Police Management
    Proactive Police Management
  • Proactive Police Management
    Proactive Police Management


Please wait while this item is added to your cart...