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Police-Community Relations and the Administration of Justice

ISBN: 9780130977915 | 0130977918
Format: Hardcover
Publisher: Prentice Hall
Pub. Date: 1/1/1995

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SummaryTable of Contents
Substantive--yet accessible--this overview of police-community relations focuses on the importance of, and strategies for, positive interaction in dealing with the many turbulent issues which affect crime control in America today. The book addresses a challenge that all criminal justice practitioners--police, courts, and corrections--must confront...the development and maintenance of meaningful relationships with one another and with the citizens they serve. Topics include police-community relations--an overview; public relations and community relations--a contrast; community policing; the public and the police--a consortium of communities; relations within the police organization; police role concept in a changing society; coping with the human experience of being a cop; the communication process; police discretion and community relations; the media link; special populations and the police; community relations in the context of culture; the dilemmas of dissent and political response; conflict management; and community control--a continuum of participation. For police, court, corrections, and other criminal justice professionals.
Prefacexiii
Acknowledgmentsxv
Police-Community Relations: An Overview
1(20)
The Police-Community Environment
... MORE2(1)
Defining Police---Community Relations
3(1)
Acceptance of the Concept of Police-Community Relations
4(1)
Acceptance as a Sign of Progress
4(1)
Tight Finances and Their Effects
4(1)
A Historical Perspective
5(7)
Internalizing Community Relations
12(1)
Systems and Communities
13(1)
The Many Communities in Community Relations
14(7)
The Public and the Police: A Consortium of Communities
21(19)
The External Communities
22(9)
The Internal Communities
31(9)
Public Relations and Community Relations: Contrast
40(29)
Public Relations and/or Community Relations?
41(2)
Common Framework for Analyzing Community and Public Relations
43(3)
Processes Involved in the Activity
46(2)
Citizen Involvement
48(3)
Program Examples
51(18)
Police Role Concept in a Changing Society
69(26)
Great Expectations
70(1)
Perception
71(5)
Role Concept
76(1)
The Police Officer's Roles
76(3)
Police Role Conflict
79(1)
Formation of Role Concepts
80(1)
The Media and Role Concepts
81(1)
Factors and Conditions of Change
82(3)
The Paradoxes of Police Practice
85(1)
Community Relations: Residue from the Past
86(1)
Toward a Realistic Role Concept
87(1)
Toward a Congruent Role
87(1)
Elements of Change
88(1)
Criteria for Change
89(1)
Police in a Changing Society
89(6)
Coping with the Human Experience of Being a Cop
95(19)
Change and the Police
96(1)
What Policing Does to the Police
96(2)
The Social Hazards of Policing
98(3)
Health Hazards
101(6)
Coping with Being a Cop
107(7)
The Communication Process
114(27)
Communication in Action
115(1)
The Process of Communication
116(1)
Modes of Interpersonal COmmunication
117(1)
Verbal and Paralanguage Cues
118(4)
Kinesics and Proxemics Cues
122(3)
Symbolic Cues
125(1)
Official Communication
126(1)
Achieving Effective Communication
126(1)
Effective Listening
126(2)
The Empathic Quality
128(1)
Blocks to Effective Communication
129(4)
Strategies of Change
133(8)
Police Discretion and Community Relations
141(25)
The Role of Discretion in the System
142(1)
The Nature of Selective and Discriminatory Enforcement
143(2)
Factors Influencing Decision Making at an Administrative Level
145(2)
Factors Influencing Decision Making at an Operational Level
147(2)
Justifications for Selective Enforcement
149(4)
The Question of Professionalism
153(1)
Legal Authority for Selective Enforcement
154(2)
Writs of Mandamus
156(1)
Dangers of Selective Enforcement without Appropriate Guidelines
157(1)
Strategies for Structuring Police Discretion
157(3)
Looking toward Tomorrow
160(6)
The Media Link
166(30)
Massive Media Impact
167(1)
A Community Relations Context
167(1)
A Commitment to Crime Coverage
167(2)
Exploitation of Crime News
169(1)
Public Reaction to Media Coverage
170(1)
Conflict between Media and Police
171(2)
A Clear Need for Guidelines
173(9)
Setting Guidelines
182(5)
Ongoing Problems
187(1)
Strategies for the Future
187(3)
New Mutual Goals
190(6)
The Young, the Elderly, and the Police
196(26)
Special Problems for Police
197(1)
Understanding the Young
198(3)
Understanding the Elderly
201(4)
Youth and the Elderly: Some Shared Problems
205(7)
The Contrasts between Youth and the Elderly
212(1)
The Problems with Programs
213(2)
A New Approach
215(7)
Community Relations in the Context of Culture
222(31)
The Cultural Context of Community Relations
223(4)
Cross-Cultural Factors
227(17)
Improving Community Relations in the COntext of Culture
244(9)
The Dilemmas of Dissent and Political Response
253(26)
Dissent: The ``Catalyst of Progress''
254(5)
Arenas for Dissent
259(4)
Strategies of Dissent and Response
263(4)
Escalation and De-escalation of Conflict
267(2)
Outcomes
269(1)
Perceived Instruments of Power
270(9)
Conflict Management
279(15)
Maintaining on Orderly Community
280(1)
Hostage Negotiation
281(1)
A Broader Concept
282(6)
Conflict Intervention at the Community Level
288(6)
Community Policing
294(18)
The Police in the United States
295(1)
The Evolution of Police Service Models
295(5)
The Development of Community Police Models
300(4)
Community Policing Today
304(1)
The Future of Community Policing
305(7)
Community Control: A Continuum of Participation
312(14)
The Concept of Community Control
313(2)
Development of Community Control
315(2)
Two Types of Community Control
317(9)
Epilogue: Police---Community Relations326(1)
Appendix: Case Studies327(5)
Amendments to the Constitution of the United States332(7)
Index339

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