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Police-Community Relations and the Administration of Justice

ISBN: 9780130209979 | 013020997X
Edition: 5th
Format: Hardcover
Publisher: Prentice Hall
Pub. Date: 8/1/1999

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SummaryTable of Contents
For one/two-semester courses on Police/Community Relations, Police and Society, Policing within American Society, or Issues in Policing in two- and four-year and proprietary schools. Substantiveyet accessiblethis overview of police-community relations focuses on the importance of, and strategies for, positive interaction in dealing with the many turbulent issues which affect crime control in America today. It addresses a challenge that all criminal justice practitionerspolice, courts, and correctionsmust confront...the development and maintenance of meaningful relationships with one another and with the citizens they serve.
Prefacexi
Acknowledgmentsxiii
Police-Community Relations: An Overview
1(21)
The Police-Community Environment
... MORE2(1)
Defining Police-Community Relations
3(1)
Acceptance of the Concept of Police-Community Relations
4(1)
Acceptance as a Sign of Progress
4(1)
Tight Finances and Their Effects
4(1)
A Historical Perspective
5(7)
Internalizing Community Relations
12(2)
Systems and Communities
14(2)
The Many Communities in Community Relations
16(6)
Public Relations and Community Relations: A Contrast
22(30)
Public Relations and/or Community Relations?
23(2)
Common Framework for Analyzing Community and Public Relations
25(3)
Processes Involved in the Activity
28(2)
Citizen Involvement
30(4)
Program Examples
34(18)
Community Policing
52(29)
The Police in the United States
53(1)
The Evolution of Police Service Models
53(5)
The Development of Community Police Models
58(5)
The Current Status of Community Policing
63(3)
Community Policing Applications
66(4)
Recommendations for Implementing Community Policing
70(11)
The Public and the Police: A Consortium of Communities
81(18)
The External Communities
82(9)
The Internal Communities
91(8)
Relations within the Police Organization
99(22)
Life Inside a Police Organization
100(1)
The Formal Organization
100(3)
Organizational Units
103(4)
The Informal Organization
107(1)
Police Organizational Considerations
108(4)
Dealing with Other Employees
112(9)
Police Role Concept in a Changing Society
121(28)
Great Expectations
122(1)
Perception
123(5)
Role Concept
128(1)
The Police Officer's Roles
128(2)
Police Role Conflict
130(3)
Formation of Role Concepts
133(1)
The Media and Role Concepts
134(1)
Factors and Conditions of Change
135(3)
The Paradoxes of Police Practice
138(1)
Community Relations: Residue from the Past
139(1)
Toward a Realistic Role Concept
139(1)
Toward a Congruent Role
140(1)
Elements of Change
141(1)
Criteria for Change
142(1)
Police in a Changing Society
143(6)
Coping with the Human Experience of Being a Cop
149(21)
Change and the Police
150(1)
What Policing Does to the Police
150(2)
The Social Hazards of Policing
152(3)
Health Hazards
155(6)
Coping with Being a Cop
161(9)
The Communication Process
170(28)
Communication in Action
171(1)
The Process of Communication
172(2)
Modes of Interpersonal Communication
174(1)
Verbal and Paralanguage Cues
175(3)
Kinesics and Proxemics Cues
178(4)
Symbolic Cues
182(1)
Official Communication
183(1)
Achieving Effective Communication
183(1)
Effective Listening
183(2)
The Empathetic Quality
185(1)
Blocks to Effective Communication
186(5)
Strategies of Change
191(7)
Police Discretion and Community Relations
198(26)
The Role of Discretion in the System
199(1)
The Nature of Selective and Discriminatory Enforcement
200(3)
Factors Influencing Decision Making at an Administrative Level
203(2)
Factors Influencing Decision Making at an Operational Level
205(2)
Justifications for Selective Enforcement
207(5)
The Question of Professionalism
212(1)
Legal Authority for Selective Enforcement
212(3)
Writs of Mandamus
215(1)
Dangers of Selective Enforcement Without Appropriate Guidelines
215(1)
Strategies for Structuring Police Discretion
216(2)
Looking Toward Tomorrow
218(6)
The Media Link
224(31)
Massive Media Impact
225(1)
A Community Relations Context
225(1)
A Commitment to Crime Coverage
225(2)
Exploitation of Crime News
227(1)
Public Reaction to Media Coverage
228(1)
Conflict Between Media and Police
229(2)
A Clear Need for Guidelines
231(9)
Setting Guidelines
240(5)
Ongoing Problems
245(1)
Strategies for the Future
245(3)
New Mutual Goals
248(7)
Special Populations and the Police
255(30)
Special Problems for Police
256(1)
Understanding the Young
257(3)
Understanding the Elderly
260(3)
Understanding the Disabled
263(5)
Youth, the Elderly, and the Disabled: Some Shared Problems
268(8)
The Contrasts Between Youth, the Elderly, and the Disabled
276(1)
The Problems with Programs
276(1)
A New Approach
277(8)
Community Relations in the Context of Culture
285(32)
The Cultural Context of Community Relations
286(5)
Cross-Cultural Factors
291(17)
Improving Community Relations in the Context of Culture
308(9)
The Dilemmas of Dissent and Political Response
317(27)
Dissent: The ``Catalyst of Progress''
318(5)
Arenas for Dissent
323(4)
Strategies of Dissent and Response
327(5)
Escalation and De-escalation of Conflict
332(2)
Outcomes
334(1)
Perceived Instruments of Power
335(9)
Conflict Management
344(17)
Maintaining an Orderly Community
345(1)
Hostage Negotiation
346(1)
A Broader Concept
347(8)
Conflict Intervention at the Community Level
355(6)
Community Control: A Continuum of Participation
361(17)
The Concept of Community Control
362(2)
Development of Community Control
364(3)
Two Types of Community Control
367(11)
Epilogue: Police-Community Relations: A Perspective378(1)
Appendix: Case Studies379(5)
Amendments to the Constitution of the United States384(7)
Index391

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