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| Introduction to Phlebotomy | p. 1 |
| Introduction to Phlebotomy | p. 1 |
| Health Care Structure | p. 10 |
| Safety | p. 22 |
| Infection Control | p. 32 |
| Phlebotomy Basics | p. 49 |
| Medical Terminology | p. 49 |
| Human Anatomy and Physiology | p. 58 |
| Circulatory, Lymphatic, and Immune Systems | p. 90 |
| Specimen Collection | p. 109 |
| Venipuncture Equipment | p. 109 |
| Routine Venipuncture | p. 124 |
| Dermal Puncture | p. 146 |
| Venipuncture Complications | p. 164 |
| Blood Collection in Special Populations | p. 180 |
| Arterial Blood Collection | p. 193 |
| Special Collections and Procedures | p. 204 |
| Special Nonblood Collection Procedures | p. 219 |
| Specimen Handling | p. 229 |
| Specimen Transport, Handling, and Processing | p. 229 |
| Point-of-Care Testing | p. 238 |
| Professional Issues | p. 249 |
| Quality Phlebotomy | p. 249 |
| Legal Issues in Phlebotomy | p. 261 |
| Metric System Measurements | p. 271 |
| Common English-Spanish Phrases for Phlebotomy | p. 272 |
| Competency Checklists | p. 274 |
| Common Abbreviations | p. 290 |
| Mock Certification Exam | p. 292 |
| Answers to Chapter Questions and Mock Certification Exam | p. 308 |
| Glossary | p. 335 |
| Table of Contents provided by Ingram. All Rights Reserved. |