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Phlebotomy : A Customer Service Approach
Phlebotomy : A Customer Service Approach
- ISBN 13:
9780766825185
- ISBN 10:
0766825183
- Edition: 2nd
- Format: Paperback
- Copyright: 11/27/2001
- Publisher: Cengage Learning
- Newer Edition
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Summary
A comprehensive phlebotomy text designed for practicing professionals looking to add to their skill base. Emphasizes the importance of customer service skills and appropriate work ethics in addition to excellent technical skills. Straightforward format provides a thorough look at the profession and its techniques. Includes the most current safety requirements.
