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| List of illustrations | p. vii |
| Acknowledgements | p. viii |
| New forms of personal connection | p. 1 |
| New media, new boundaries | p. 2 |
| Plan of the book | p. 6 |
| Seven key concepts | p. 6 |
| Digital media | p. 13 |
| Who uses new digital media? | p. 17 |
| Making new media make sense | p. 22 |
| Technological determinism | p. 24 |
| Social construction of technology | p. 39 |
| Social shaping of technology | p. 44 |
| Domestication of technology | p. 45 |
| Communication in digital spaces | p. 50 |
| Mediation as impoverishment | p. 51 |
| Putting social cues into digital communication | p. 59 |
| Digital communication as a mixed modality | p. 63 |
| Contextual influences on online communication | p. 66 |
| Summary | p. 70 |
| Communities and networks | p. 72 |
| Online community | p. 73 |
| Networks | p. 90 |
| Engagement with local community | p. 92 |
| Summary | p. 97 |
| New relationships, new selves? | p. 99 |
| New relationships online | p. 100 |
| Identity | p. 105 |
| Authenticity and relationship | p. 119 |
| Summary | p. 120 |
| Digital media in relational development and maintenance | p. 122 |
| Building relationships with people we met online | p. 124 |
| Mediated relational maintenance | p. 131 |
| Uncertain norms | p. 143 |
| Summary | p. 148 |
| Conclusion: the myth of cyberspace | p. 150 |
| References | p. 156 |
| Index of names | p. 177 |
| General index | p. 181 |
| Table of Contents provided by Ingram. All Rights Reserved. |