How to become a customer-focused company that people like, trust, and believe in Today, businesses are finding it increasing difficult to compete in a marketplace where "everything looks the same." In this environment, service and the people who provide that service are what makes a vendor unique. When you make customers love you, you create an unbreakable bond that delivers long-term growth and profit. People Love You focuses on teaching account managers how to improve critical interpersonal and customer relationship management skills. In the end, customers are not loyal to products, services, or companies. Instead, they are loyal to people they like, trust, and believe in. Provides a practical, actionable, and easy to implement approach to building unbreakable emotional bonds with customers that last a lifetime Author Jeb Blount is a sought-after speaker, trainer, and professional sales coach and publishes Sales Grave Magazine, a destination site for sales professionals, sales leaders, executives, and business owners, which has become the most visited sales website in the world When you develop interpersonal skills among all of your employees, you'll build a business that leaves a positive impression on all of your customers, creating a bond that will keep them coming back for a lifetime.