Authored by renowned telehealth pioneer Barton D. Schmitt, MD, FAAP, Pediatric Telephone Protocolsprovides proven solutions for consistently high-quality telephone care. This popular resource from the American Academy of Pediatrics, features more than 125 tested decision-support protocols spanning 98% of common pediatric complaints-everything from abdominal pain and anaphylaxis to thrush, tick bite, and trauma. Here's the help triagers need to handle calls with complete confidence. Highlighted triage assessment questions-step-by-step checklists to help gauge the urgency of patient problems and select the appropriate disposition Parent-reassuring home care instructions Prescription and nonprescription medication questions, dosages, and recommendations Detailed User's Guide-a valuable training tool for triage and advice personnel Reproducible telephone log sheets-standardize call documentation and save charting time Quality assurance checklist-for staff training and evaluation, enhanced caller satisfaction Urgent updates-immediate Web access to protocol changes Spiral-bound format-lies flat for convenient use New14th Edition-updated and renovated from cover to cover NEWlook and feel for streamlined triage-eye-appealing double-column format helps triagers scan relevant protocols more easily, zero in on callers' specific concernsmore rapidly. NEWcontent updates-more than 90% of all protocols revised, many extensively. NEW protocols includ e Food Reactions Influenza Exposure Rash, Amoxicillin or Augmentin Vomiting With Diarrhea NEWrobust index-for faster, easier searching by page number. NEWsharpened symptom definitions-speed problem identification.