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Organizational Behavior: An Experiential Approach

ISBN: 9780131510104 | 013151010X
Edition: 6th
Format: Paperback
Publisher: Prentice Hall
Pub. Date: 1/1/1995

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SummaryTable of Contents
This unique workbook helps students master the organizational behavior theories that managers and employees need to know to be successful, as they gain greater awareness about their own behavior, its effects upon others, and how to work more effectively in groups.
Organizational Behavior, Organizational Psychology, Industrial Psychology This perennial favorite conveys the concepts of organizational behavior through experiential learning, using carefully developed group exercises and simulations that have been prove... MORE
Forewordxv(2)
Prefacexvii(2)
Introduction to the Workbookxix
PART I UNDERSTANDING YOURSELF AND OTHER PEOPLE AT WORK1(160)
Chapter 1 The ... MORE
2(20)
OBJECTIVES
2(1)
Vignette: "A Cold Slap in the Face..."
2(3)
Premeeting Preparation
5(1)
Topic Introduction
5(6)
Procedure for Group Meeting: Instructor/Participant Interviews
11(4)
Follow-up
15(3)
Learning Points
18(1)
Tips for Managers
19(1)
Personal Application Assignment
19(3)
Chapter 2 Theories of Managing People
22(19)
OBJECTIVES
22(1)
Vignette: "The Education of a Modern International Manager"
22(2)
Premeeting Preparation
24(4)
Topic Introduction
28(5)
Procedure for Group Meeting: Manager of the Year Acceptance Speech
33(2)
Follow-up
35(1)
Learning Points
36(1)
Tips for Managers
37(1)
Personal Application Assignment
38(3)
Chapter 3 Individual and Organizational Learning
41(30)
OBJECTIVES
41(1)
Vignette: "Planning as Learning"
41(4)
Premeeting Preparation
45(3)
Topic Introduction
48(11)
Procedure for Group Meeting: The Learning Style Inventory
59(3)
Follow-up
62(4)
Learning Points
66(1)
Tips for Managers
67(1)
Personal Application Assignment
68(3)
Chapter 4 Individual Motivation and Organizational Behavior
71(30)
OBJECTIVES
71(1)
Vignette: "No Contest"
71(1)
Premeeting Preparation
72(14)
Topic Introduction
86(4)
Procedure for Group Meeting: TAT Motive Analysis
90(4)
Follow-up
94(2)
Learning Points
96(1)
Tips for Managers
97(1)
Personal Application Assignment
98(3)
Chapter 5 Values and Ethics
101(24)
OBJECTIVES
101(1)
Vignette: "The Double Bottom Line"
101(1)
Premeeting Preparation
102(6)
Topic Introduction
108(6)
Procedure for Group Meeting: The Roger Worsham Case
114(3)
Follow-up
117(2)
Learning Points
119(1)
Tips for Managers
120(1)
Personal Application Assignment
121(4)
Chapter 6 Personal Growth, Career Development, and Work Stress
125(36)
OBJECTIVES
125(1)
Vignette: "Your New Employment Contract"
125(3)
Premeeting Preparation
128(11)
Topic Introduction
139(8)
Procedure for Group Meeting: The Life Line, Who Am I? and the Past Experience Inventory
147(4)
Follow-up
151(2)
Learning Points
153(1)
Tips for Managers
154(1)
Personal Application Assignment
155(6)
PART II CREATING EFFECTIVE WORK GROUPS161(164)
Chapter 7 Interpersonal Communication
162(31)
OBJECTIVES
162(1)
Vignette: "Do You Have What It Takes?"
162(2)
Premeeting Preparation
164(5)
Topic Introduction
169(10)
Procedure for Group Meeting: Active Listening Exercise
179(6)
Follow-up
185(1)
Learning Points
186(1)
Tips for Managers
187(2)
Personal Application Assignment
189(4)
Chapter 8 Interpersonal Perception and Attribution
193(21)
OBJECTIVES
193(1)
Vignette; "The Blind Man and the Elephant"
193(1)
Premeeting Preparation
194(1)
Topic Introduction
194(6)
Procedure for Group Meeting: How I See Myself and Others
200(5)
Follow-up
205(3)
Learning Points
208(2)
Tips for Managers
210(1)
Personal Application Assignment
211(3)
Chapter 9 Group Dynamics and Self-Managed Work Teams
214(27)
OBJECTIVES
214(1)
Vignette: "A Fair Day's Work"
214(2)
"Playing Ball without the Coach"
215(1)
Premeeting Preparation
216(1)
Topic Introduction
217(11)
Procedure for Group Meeting: The Inner-Outer Exercise
228(4)
Follow-up
232(3)
Learning Points
235(2)
Tips for Managers
237(1)
Personal Application Assignment
238(3)
Chapter 10 Managerial Problem Solving
241(37)
OBJECTIVES
241(1)
Vignette: "The Pendulum Swings"
241(1)
Premeeting Preparation
242(3)
Topic Introduction
245(10)
Procedure for Group Planning: Cardiotronics Role Play
255(3)
Follow-up
258(4)
Learning Points
262(1)
Tips for Managers
263(1)
Personal Application Assignment
264(14)
Chapter 11 Intergroup Conflict and Negotiation
278(25)
OBJECTIVES
278(1)
Vignette: "Joe D'Amico's Better Idea"
278(3)
Premeeting Preparation
281(1)
Topic Introduction
282(9)
Procedure for Group Meeting: The Nadir Corporation Negotiation
291(3)
Follow-up
294(2)
Learning Points
296(2)
Tips for Managers
298(2)
Personal Application Assignment
300(3)
Chapter 12 Managing Diversity
303(22)
OBJECTIVES
303(1)
Vignette: "What's Your Eccentricity Quotient?"
303(2)
Premeeting Preparation
305(3)
Topic Introduction
308(6)
Procedure for Group Meeting: The Embassy Reception
314(5)
Follow-up
319(1)
Learning Points
320(1)
Tips for Managers
321(1)
Personal Application Assignment
322(3)
PART III LEADERSHIP AND MANAGEMENT325(168)
Chapter 13 Leadership
326(17)
OBJECTIVES
326(1)
Vignette: "Arrogance: The Executive Achilles' Heel"
326(2)
Premeeting Preparation
328(1)
Topic Introduction
329(5)
Procedure for Group Meeting: The Perfect Square
334(2)
Follow-up
336(2)
Learning Points
338(1)
Tips for Managers
339(1)
Personal Application Assignment
340(3)
Chapter 14 Leadership and Organizational Culture
343(30)
OBJECTIVES
343(1)
Vignette: "Best Corporate Culture Is a Melting Pot"
343(2)
Premeeting Preparation
345(9)
THE G.B.A. CONSTRUCTION COMPANY, PART I
348(6)
Topic Introduction
354(4)
Procedure for Group Meeting: The G.B.A Construction Company Case
358(6)
THE G.B.A. CONSTRUCTION COMPANY, PART II
360(4)
Follow-up
364(3)
Learning Points
367(1)
Tips for Managers
368(1)
Personal Application Assignment
369(4)
Chapter 15 Leadership and Decision Making
373(25)
OBJECTIVES
373(1)
Vignette: "Pajama Talk"
373(1)
Premeeting Preparation
374(7)
Topic Introduction
381(5)
Procedure for Group Meeting: Using Vroom's Decision Tree
386(2)
Follow-up
388(3)
Learning Points
391(1)
Tips for Managers
392(2)
Personal Application Assignment
394(4)
Chapter 16 Leadership: The Effective Exercise of Power and Influence
398(31)
OBJECTIVES
398(1)
Vignette: "How to Manage the Boss"
398(2)
Premeeting Preparation
400(2)
Topic Introduction
402(8)
Procedure for Group Meeting: Influence Role Plays
410(14)
Follow-up
424(1)
Learning Points
425(1)
Tips for Managers
426(1)
Personal Application Assignment
427(2)
Chapter 17 Empowerment and Coaching
429(46)
OBJECTIVES
429(1)
Vignette: "Leader as Developer"
429(1)
Premeeting Preparation
430(2)
Topic Introduction
432(6)
Procedure for Group Meeting: The Enterprise Spacecraft Game
438(10)
Follow-up
448(2)
Learning Points
450(1)
Tips for Managers
451(1)
Personal Application Assignment
452(23)
Chapter 18 Performance Appraisal
475(18)
OBJECTIVES
475(1)
Vignette: "A Description of Rejection"
475(2)
Premeeting Preparation
477(1)
Topic Introduction
478(4)
Procedure for Group Meeting: Performance Appraisal Role Plays
482(4)
Follow-up
486(2)
Learning Points
488(1)
Tips for Managers
489(1)
Personal Application Assignment
490(3)
PART IV MANAGING EFFECTIVE ORGANIZATIONS493
Chapter 19 Organizational Analysis: The Organization as an Open System
494(25)
OBJECTIVES
494(1)
Vignette: "Matsushita and the 7-S's"
494(3)
Premeeting Preparation
497(1)
Topic Introduction
498(4)
Premeeting Preparation Assignment
502(9)
Procedure for Group Meeting: Building Theories of Organization
511(1)
Follow-up
512(4)
Learning Points
516(1)
Tips for Managers
516(1)
Personal Application Assignment
517(2)
Chapter 20 Organization Design
519(25)
OBJECTIVES
519(1)
Vignette: "Downsizing and the Horizontal Corporation"
519(3)
Premeeting Preparation
522(1)
Topic Introduction
523(15)
Procedure for Group Meeting: The Family Hotel Role Play
538(1)
Follow-up
538(1)
Learning Points
539(2)
Tips for Managers
541(1)
Personal Application Assignment
542(2)
Chapter 21 Job Design
544(73)
OBJECTIVES
544(1)
Vignette: "Benchmarking at Xerox"
544(2)
Premeeting Preparation
546(1)
Topic Introduction
547(3)
Procedures for Group Meeting: Moon Tents and Shallow Water Cargo Carriers Simulation
550(16)
Follow-up
566(5)
Learning Points
571(1)
Tips for Managers
572(1)
Personal Application Assignment
573(44)
Chapter 22 Managing Change
617
OBJECTIVES
617(1)
Vignette: "How to Live in a Fad Culture"
617(2)
Premeeting Preparation
619(1)
Topic Introduction
620(9)
Procedure for Group Meeting: The Hollow Square Exercise
629(5)
Follow-up
634(2)
Learning Points
636(1)
Tips for Managers
637(1)
Personal Application Assignment
638

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