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Organizational Behavior : An Experiential Approach

ISBN: 9780131441514 | 0131441515
Edition: 8th
Format: Paperback
Publisher: Prentice Hall
Pub. Date: 11/29/2006

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SummaryTable of Contents
Reflecting the state of the art in the practice of experiential learning,Organizational Behavior: An Experiential Approach8/e is teaching students general psychological principles andapplyingthat knowledge to social and organizational situations. It teaches students to become continuous learners, capable of responding to demands for change and new skills throughout their career.
Courses in Organizational Behavior, Individual Behavior in Organizations, and Industrial Psychology Reflecting the state of the art in the... MORE
Forewordxi
Prefacexiii
Setting the Global Stage: Introduction to the Workbookxv
Class Activity: Mapping the Multicultural Classroomxxv
Learning Pointsxxvi
... MORE
Part 1 Understanding Yourself and Other People At Work
1(186)
The Psychological Contract and Commitment
2(26)
Objectives
2(26)
Vignette: Creating a Great Place to Work
2(3)
Class Preparation
5(2)
The Knowledge Base
7(9)
Class Activity: Instructor/Participant Interviews
16(3)
Learning Points
19(1)
Developing OB Expertise
20(1)
Action Scripts
20(3)
Personal Application Assignment
23(5)
Theories of Managing People
28(20)
Objectives
28(20)
Vignette: The Jack and Herb Show
28(3)
Class Preparation
31(3)
The Knowledge Base
34(7)
Class Activity: Manager of the Year Acceptance Speech
41(1)
Learning Points
42(1)
Action Scripts
43(2)
Personal Application Assignment
45(3)
Individual and Organizational Learning
48(26)
Objectives
48(26)
Vignette: Why Dumb Things Happen to Smart Companies
48(3)
Class Preparation
51(5)
The Knowledge Base
56(10)
Class Activity: The Learning Style Inventory
66(1)
Creating a Diverse Learning Community
67(1)
Learning Points
68(1)
Action Scripts
69(1)
Personal Application Assignment
70(4)
Decoding Human Behavior and Personality
74(21)
Objectives
74(21)
Vignette: Buzzsaws and Whistleblowers
74(1)
Class Preparation
75(4)
The Knowledge Base
79(7)
Class Activity: The Donor Services Case: What To Do About Juana?
86(3)
Learning Points
89(1)
Action Scripts
90(1)
Personal Application Assignment
91(4)
Individual and Organizational Motivation
95(28)
Objectives
95(28)
Vignette: A Winning Recipe
95(2)
How to Change Your Boss
97(3)
Class Preparation
100(1)
The Knowledge Base
101(13)
Class Activity: Diagnosing Motivation in the Donor Services Department
114(1)
The Motivated Classroom
115(1)
Learning Points
116(1)
Action Scripts
117(2)
Personal Application Assignment
119(4)
Values and Workplace Ethics
123(31)
Objectives
123(31)
Vignette: Ray Anderson and The Natural Step
123(2)
Class Preparation
125(8)
The Knowledge Base
133(11)
Class Activity: Weyco's Ban on Employee Smoking
144(1)
Ethics in Everyday Worklife
145(1)
Learning Points
146(1)
Action Scripts
147(2)
Personal Application Assignment
149(5)
Personal Growth and Work Stress
154(33)
Objectives
154(33)
Vignette: Overload---What's Causing It and How to Solve It
154(3)
Class Preparation
157(6)
The Knowledge Base
163(12)
Class Activity: The Life Line, Who Am I?, and the Past Experience Inventory
175(4)
Learning Points
179(1)
Action Scripts
180(1)
Personal Application Assignment
181(6)
Part 2 Creating Effective Work Groups
187(202)
Interpersonal Communication
188(30)
Objectives
188(30)
Vignette: Communication Mistakes Only Really Smart People Make
188(3)
Class Preparation
191(3)
The Knowledge Base
194(12)
Class Activity: Active Listening Exercise
206(5)
Learning Points
211(1)
Action Scripts
212(2)
Personal Application Assignment
214(4)
Perception and Attribution
218(29)
Objectives
218(29)
Vignette: The Blind Men and the Elephant
218(1)
Class Preparation
219(1)
The Knowledge Base
220(11)
Class Activity: The Selection Committee
231(11)
Learning Points
242(1)
Action Scripts
243(1)
Personal Application Assignment
244(3)
Group Dynamics and Work Teams
247(35)
Objectives
247(35)
Vignette: Creating Hot Teams
247(4)
Class Preparation
251(1)
The Knowledge Base
252(16)
Class Activity: The Inner-Outer Exercise
268(7)
Learning Points
275(1)
Action Scripts
276(2)
Personal Application Assignment
278(4)
Problem Solving
282(30)
Objectives
282(30)
Vignette: Why Not?
282(3)
Class Preparation
285(2)
The Knowledge Base
287(10)
Class Activity: Cardiotronics Role-Play
297(10)
Learning Points
307(1)
Action Scripts
307(2)
Personal Application Assignment
309(3)
Managing Creativity
312(25)
Objectives
312(25)
Vignette: Bears and Honey Pots
312(1)
Managing Creativity at SAS
313(2)
Class Preparation
315(4)
The Knowledge Base
319(8)
Class Activity: Creativity Skits
327(1)
Learning Points
327(1)
Action Scripts
328(1)
Personal Application Assignment
329(8)
Conflict and Negotiation
337(26)
Objectives
337(26)
Vignette: Costa Rica's Alternative to Labor Conflict---Solidarismo
337(1)
Class Preparation
338(3)
The Knowledge Base
341(12)
Class Activity: The Red-Green Game
353(1)
Negotiation Exercise---The Film-making Equipment
354(3)
Learning Points
357(1)
Action Scripts
358(2)
Personal Application Assignment
360(3)
Managing Diversity
363(26)
Objectives
363(26)
Vignette: What's Your Eccentricity Quotient?
363(1)
Class Preparation
364(2)
The Knowledge Base
366(13)
Class Activity: Cross-Cultural/Diversity Competency Skits
379(1)
Cross-Cultural Training
379(3)
Learning Points
382(1)
Action Scripts
383(1)
Personal Application Assignment
384(5)
Part 3 Leadership and Management
389(208)
Leadership
390(31)
Objectives
390(31)
Vignette: What Makes an Effective Executive
390(5)
Class Preparation
395(2)
The Knowledge Base
397(12)
Class Activity: The Perfect Square
409(2)
Learning Points
411(1)
Action Scripts
412(2)
Personal Application Assignment
414(7)
Organizational Culture
421(36)
Objectives
421(36)
Vignette: The Fabric of Creativity
421(3)
Class Preparation
424(5)
The Knowledge Base
429(16)
Class Activity: The Ecoquest Case
445(2)
Assessing the Organizational Culture of Your Learning Group
447(1)
Learning Points
448(1)
Action Scripts
449(2)
Personal Application Assignment
451(6)
Decision Making
457(32)
Objectives
457(32)
Vignette: Pajama Talk
457(1)
Jim Collins on Tough Calls
458(5)
Class Preparation
463(4)
The Knowledge Base
467(14)
Class Activity: Team Analysis of Decision Cases
481(1)
Learning Points
482(1)
Action Scripts
483(2)
Personal Application Assignment
485(4)
Power and Influence
489(32)
Objectives
489(32)
Vignette: Getting Your Ideas Heard
489(1)
Class Preparation
490(2)
The Knowledge Base
492(10)
Class Activity: Influence Role Play
502(14)
Learning Points
516(1)
Action Scripts
516(2)
Personal Application Assignment
518(3)
Empowerment and Coaching
521(50)
Objectives
521(50)
Vignette: A Piece of Work
521(3)
Class Preparation
524(2)
The Knowledge Base
526(10)
Class Activity: The Enterprise Merger Game
536(9)
Learning Points
545(1)
Action Scripts
545(2)
Personal Application Assignment
547(24)
Performance Management
571(26)
Objectives
571(26)
Vignette: Leader as Developer
571(1)
Class Preparation
572(1)
The Knowledge Base
573(14)
Class Activity: Performance Appraisal Role Plays
587(2)
Learning Points
589(1)
Action Scripts
590(2)
Personal Application Assignment
592(5)
Part 4 Managing Effective Organizations
597(76)
Organization Design
598(26)
Objectives
598(26)
Vignette: Permeability in Action---Case Study of a Boundaryless Organization
598(3)
Class Preparation
601(2)
The Knowledge Base
603(15)
Class Activity: Structure, Inc.
618(1)
Learning Points
619(1)
Action Scripts
620(1)
Personal Application Assignment
621(3)
Managing Change
624(49)
Objectives
624(49)
Vignette: Making Change
624(6)
Rate your Readiness to Change
630(5)
Class Preparation
635(1)
The Knowledge Base
636(17)
Class Activity: The Hollow Square Exercise
653(3)
Learning Points
656(1)
Action Scripts
657(1)
Personal Application Assignment
658(15)
Integrative Cases
673(52)
The Donor Services Department
673(4)
Custom Chip, Inc.
677(8)
Celestial's Global Customer Team
685(15)
Women and Global Leadership at Bestfoods
700(25)
Index725

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