Organization Practice: A Guide to Understanding Human Service Organizations, 2nd Edition
ISBN: 9780470252857 | 0470252855
Edition: 2ndFormat: Paperback
Publisher: Wiley
Pub. Date: 2/1/2009
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A fully updated and revised guide to effective practice techniques in human service and nonprofit organizationsNow with a new emphasis on cultural sensitivity and diversity, Organization Practice, Second Edition helps professionals and students in human services and nonprofit management assess and understand complex behaviors and cultural differences within organizations. The authors set forth a model for improving both internal (employee) and external (customer/client) relationships as well as organizational effectiveness and efficiency.Presen... MORE
| Preface | p. ix |
| Acknowledgments | p. xv |
| Orientation and Overview | |
| Human Service Practice in a Diverse Organizational Landscape | p. 3 |
| Frameworks for the Organization Practitioner | p. 41 |
| Structure and Control | |
| Traditional Organizations | p. 91 |
| Practice in Traditional Organizations | p. 119 |
| Consciousness Raising for Change | |
| ... MORE | p. 153 |
| Practice in Social Change Organizations | p. 179 |
| Connection and Collaboration | |
| Serendipitous Organizations | p. 213 |
| Practice in Serendipitous Organizations | p. 239 |
| Individual Empowerment | |
| Entrepreneurial Organizations | p. 273 |
| Practice in Entrepreneurial Organizations | p. 299 |
| Conclusion | |
| Multiparadigmatic Practice | p. 327 |
| Organization Assessment | p. 365 |
| Glossary | p. 375 |
| References | p. 385 |
| Author Index | p. 401 |
| Subject Index | p. 409 |
| Table of Contents provided by Ingram. All Rights Reserved. |
Mary Katherine O'Connor, PHD, is a Professor in the School of Social Work at Virginia Commonwealth University, where she teaches in the PhD and MSW programs.
F. Ellen Netting, PHD, is the Samuel S. Wurtzel Endowed Chair and Professor of Social Work at Virginia Commonwealth University, where she teaches in the PhD, MSW, and BSW programs.
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