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| General Introduction to Organization Development | |
| Overview Of Od | |
| The Nature of Planned Change | |
| The Organization Development Practitioner | |
| The Process Of Organization Development | |
| Entering and Contracting | |
| Diagnosing Organizations | |
| Diagnosing Groups and Individuals | |
| Collecting and Analyzing Diagnostic Information | |
| Feeding Back Diagnostic Information | |
| Designing Interventions | |
| Managing Change | |
| Evaluating and Institutionalizing Interventions | |
| Cases: Kenworth Motors | |
| Peppercorn Dining | |
| Sunflower Incorporated | |
| Initiating Change in the Manufacturing and Distribution Division of PolyProd | |
| Evaluating the Change Agent Program at Siemens Nixdorf (A) | |
| Human Process Interventions | |
| Interpersonal and Group Process Approaches | |
| Organization Process Approaches | |
| Cases: Lincoln Hospital | |
| Techno-Structural Interventions | |
| Restructuring Organizations | |
| Employee Involvement | |
| Work Design | |
| Cases: City of Carlsbad (A). C&S Wholesale Grocers | |
| Human Resource Interventions | |
| Performance Management | |
| Developing Talent | |
| Managing Workforce Diversity and Wellness | |
| Cases: Employee Benefits at HealthCo Sharpe BMW | |
| Strategic Change Interventions | |
| Transformational Change | |
| Continuous Change | |
| Transorganization Change | |
| Cases: Fourwinds Marina Leading Strategic Change at DaVita | |
| Special Applications Of Organization Development | |
| Organization Development in Global Settings | |
| Organization Development in Health Care, Family Businesses, School Systems, and the Public Sector | |
| The Future of Organization Development | |
| Integrative Cases: B.R. Richardson Timber Products | |
| Black & Decker International | |
| Table of Contents provided by Publisher. All Rights Reserved. |