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Operations Management : Contemporary Concepts and Cases with Student CD-ROM
ISBN: 9780073230580 | 0073230588
Edition: 3rdFormat: Paperback
Publisher: McGraw-Hill/Irwin
Pub. Date: 11/7/2005
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Operations Management: Contemporary Concepts and Cases, is an ideal book for the instructor seeking a short text with cases. This book employs a cross-functional perspective, appealing to non-majors and practical for use in an MBA level course in operations management. The size and price of the book also make the text attractive for the cross-functional curriculum where students are required to purchase more than one text. The cases offer variety in length and rigor; and several are from Harvard and Darden. This mix makes the book appropriate for both undergraduates and MBA students.
Part I: Introduction 1. The Operations Function 2. Operations and Supply Chain Strategy 3. Product Design Part II: Process Design 4. Process Selection 5. Service Process Design 6. Choice of Technology 7. Process-Flow Analysis Part III: Quality 8. Managing Quality 9. Quality Control and Improvement Part IV: Capacity and Scheduling 10. Supply Chain Management 11. Forecasting 12. Facilities and Aggregate Planning 13. Sched... MORE
2. Operations and Supply Chain Strategy 3. Product Design Part II: Process Design 4. Process Selection 5. Service Process Design 6. Choice of Technology 7. Process-Flow Analysis Part III: Quality 8. Managing Quality 9. Quality Control and Improvement Part IV: Capacity and Scheduling 10. Supply Chain Management 11. Forecasting 12. Facilities and Aggregate Planning 13. Sched... MORE
Part II: Process Design 4. Process Selection 5. Service Process Design 6. Choice of Technology 7. Process-Flow Analysis Part III: Quality 8. Managing Quality 9. Quality Control and Improvement Part IV: Capacity and Scheduling 10. Supply Chain Management 11. Forecasting 12. Facilities and Aggregate Planning 13. Sched... MORE
5. Service Process Design 6. Choice of Technology 7. Process-Flow Analysis Part III: Quality 8. Managing Quality 9. Quality Control and Improvement Part IV: Capacity and Scheduling 10. Supply Chain Management 11. Forecasting 12. Facilities and Aggregate Planning 13. Sched... MORE
7. Process-Flow Analysis Part III: Quality 8. Managing Quality 9. Quality Control and Improvement Part IV: Capacity and Scheduling 10. Supply Chain Management 11. Forecasting 12. Facilities and Aggregate Planning 13. Sched... MORE
8. Managing Quality 9. Quality Control and Improvement Part IV: Capacity and Scheduling 10. Supply Chain Management 11. Forecasting 12. Facilities and Aggregate Planning 13. Sched... MORE
Part IV: Capacity and Scheduling 10. Supply Chain Management 11. Forecasting 12. Facilities and Aggregate Planning 13. Sched... MORE
11. Forecasting 12. Facilities and Aggregate Planning 13. Sched... MORE
13. Sched... MORE
Roger G. Schroeder holds the Donaldson Chair in Operations Management at the Curtis L. Carlson School of Management, University of Minnesota. He is also the Co-Director of the Joseph M. Juran Center for Leadership in Quality and has earned an appointment as a Distinguished Teaching Professor.
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