9780470997611

Operations Management is concerned with the creation of products and services.ÃÆ’Â'Ã'Â Effective operations management can improve revenue and produce goods and services more efficiently.Operations Management is a modern success story that plays an essential role in any organisation. Andrew Greasley provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries.Features: European perspective Experienced author from leading UK business school Focused, condensed approach Lower price than competition Comprehensive package of online learning support materials Strong pedagogical structure Two colour

Andrew Greasley is a lecturer in the Operations and Information Management Group at Aston Business School. He lectures in Operations Management and is a member of the Technology and Operations Management research group at Aston. He is the author of Simulation Modelling for Business published by Asgate Ltd and is co-author of business Information Systems: technology, development and Management for the E-Business published by Pearson Education Ltd. (0273655043) His research interest is in the area of simulation modeling. He has over fifteen years' experience of building simulation models for industrial clients in the private and public sectors. He has taught modeling techniques for a number of years in Europe and Africa, including in the UK, France, Hungary, Malawi and Zimbabwe. He has over 50 publications, including papers in journals such as the International Journal of Operations and Production Management, Journal of the Operational research Society, Simulation, Technovation and Business Process Management Journal. He has undertaken a number of teaching and consultancy projects in the area of simulation in the UK, Europe and Africa.

About the Author
Preface
Acknowledgements
Introduction.
Introduction
Operations Strategy
Design.
Process Types
Layout Design
Facility Design and Location
Process Technology
Product and Service Design
Process Design
Job and Work Design
Management.
Planning and Control
Capacity Management
Inventory Management
Lean Operations and JIT
Enterprise Resource Planning
Supply Chain Management
Project Management
Quality
Performance Measurement and Improvement
Glossary
Index
Table of Contents provided by Publisher. All Rights Reserved.

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Operations Management, 2nd Edition

Operations Management, 2nd Edition

0470997613

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Author Biography

Table of Contents

Supplemental Materials