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| Preface | |
| Acknowledgements | |
| Understanding Operational Auditing | |
| Approaches to operational auditing | |
| Business processes | |
| Developing operational review programmes for managerial and audit use | |
| Governance processes | |
| Risk management processes | |
| Internal control processes | |
| Review of the control environment | ... MORE |
| Reviewing internal control over financial reporting - the Sarbanes-Oxley approach | |
| Business/ management techniques and their impact on control and audit | |
| Control self assessment | |
| Evaluating the internal audit activity | |
| Auditing Key Functions | |
| Auditing the finance and accounting functions | |
| Auditing subsidiaries and remote operating units | |
| Auditing contracts and the purchasing function | |
| Auditing operations and resource management | |
| Auditing marketing and sales | |
| Auditing distribution | |
| Auditing human resources | |
| Auditing research and development | |
| Auditing security | |
| Auditing environmental responsibility | |
| Auditing Information Technology | |
| Auditing information technology | |
| IT Strategic Planning | |
| IT Organisation | |
| IT Policy Framework | |
| Information Asset Register* | |
| Capacity Management | |
| Information Management (IM)* | |
| Records Management (RM)* | |
| Knowledge Management (KM)* | |
| IT sites and Infrastructure (including physical security) | |
| Processing Operations | |
| Back-up and Media Management | |
| Removable media | |
| System and Operating Software (including patch management) | |
| System Access Control (or logical security) | |
| Personal Computers (including laptops and PDAs) | |
| Remote Working | |
| Internet Usage | |
| Software Maintenance (including change management) | |
| Networks | |
| Databases | |
| Data Protection | |
| Freedom of Information | |
| Data Transfer and Sharing (Standards and Protocol Guidelines) | |
| Legal Responsibilities | |
| Facilities Management | |
| System Development | |
| Software Selection | |
| Contingency Planning | |
| Human Resources information security | |
| Monitoring and Logging | |
| Information Security incidents | |
| Data Retention and Disposal | |
| Electronic Data Interchange (EDI) and the use of secure networks | |
| Viruses | |
| User Support | |
| BACS (i.e. automated cash/funds transfer) | |
| Spreadsheet design and good practice | |
| IT Health Checks | |
| IT Accounting | |
| Appendices | |
| Index to SAPGs on Wiley's website | |
| SAPGs - use in relation to business processes | |
| International data protection legislation | |
| International freedom of information legislation | |
| Bibliography | |
| Index | |
| Table of Contents provided by Publisher. All Rights Reserved. |