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| Contributors | p. V |
| Preface | p. VI |
| Acknowledgments | p. IX |
| About the Authors | p. X |
| List of Patient Descriptions | p. XII |
| p. 1 | |
| Concept of Delegation | p. 1 |
| Perspectives on Delegation | p. 3 |
| Principles | p. 3 |
| Assignment | p. 4 |
| Standards | p. 7 |
| Competence | p. 9 |
| Supervision | p. 10 |
| Accountability | p. 11 |
| Authority | p. 12 |
| Responsibility | p. 16 |
| Delegated Activities | p. 17 |
| Direct Patient Care | p. 18 |
| Indirect Patient Care | p. 18 |
| Underdelegation | p. 18 |
| Overdelegation | p. 18 |
| Organizational Accountability for Delegation | p. 19 |
| Chain of Command | p. 21 |
| Critical Thinking and Decision Making | p. 23 |
| Decision-Making Process and Delegation | p. 27 |
| p. 35 | |
| NCSBN Delegation Decision-Making Tree and the Five Rights | p. 35 |
| The National Council of State Boards of Nursing Delegation Decision-Making Tree | p. 36 |
| The Five Rights of Delegation | p. 39 |
| Regulation | p. 40 |
| Knowledge and Skills of Delegation | p. 45 |
| Power | p. 45 |
| Responsibilities of Health Care Team Members | p. 47 |
| Nursing Manager Responsibility | p. 48 |
| Registered Nurse Responsibility | p. 48 |
| New Graduate Registered Nurse Responsibility | p. 49 |
| Licensed Practical/Vocational Nurse Responsibility | p. 49 |
| Nursing Assistive Personnel Responsibility | p. 52 |
| Delegation Suggestions for RNs | p. 54 |
| p. 65 | |
| Effective Communication | p. 65 |
| Trends in Society that affect Communication | p. 66 |
| Elements of the Communications Process | p. 67 |
| Communication Skills and Delegation | p. 68 |
| Interpersonal Communication | p. 69 |
| Communication Skills | p. 69 |
| Culture and Delegation | p. 73 |
| Communication | p. 75 |
| Space | p. 75 |
| Social Organization | p. 75 |
| Time | p. 75 |
| Environmental Control | p. 76 |
| Biological Variations | p. 77 |
| The Professional Role of the Nurse | p. 77 |
| Potential Barriers to Communication | p. 80 |
| Gender | p. 81 |
| Anger | p. 82 |
| Status Differences | p. 83 |
| Incongruent Responses | p. 84 |
| Conflict | p. 85 |
| Thought Distortions | p. 86 |
| Overcoming Communication Barriers | p. 87 |
| Avoiding Groupthink | p. 87 |
| Roles in Communication | p. 90 |
| Destructive or Difficult Behaviors | p. 91 |
| Myers-Briggs Personality Types | p. 93 |
| Workplace Communication | p. 94 |
| Communicating with Supervisors | p. 96 |
| Communicating with Co-Workers | p. 99 |
| Communicating with Health Care Practitioners | p. 101 |
| Crew Resource Management | p. 105 |
| p. 115 | |
| Time Management, Setting Priorities, and Making Assignments | p. 115 |
| General Time Management Techniques | p. 117 |
| Outcome Orientation | p. 118 |
| Analysis of Nursing Time | p. 118 |
| Value of Nursing Time | p. 118 |
| Use of Time | p. 119 |
| Activity Log | p. 120 |
| Creating more Time | p. 120 |
| Effective Use of Available Time | p. 124 |
| Setting Priority Patient Outcomes | p. 124 |
| Patient Handoff Report, Shift Action Plan, and Making Assignments | p. 131 |
| Making Assignments | p. 134 |
| Making Patient Care Rounds | p. 136 |
| Evaluating Outcome Achievement | p. 140 |
| p. 155 | |
| Legal Aspects of Patient Care and Delegation | p. 155 |
| Sources of Law | p. 156 |
| Public Law | p. 157 |
| Constitutional Law | p. 157 |
| Criminal Law | p. 158 |
| Administrative Law | p. 158 |
| Civil Law | p. 161 |
| Contract Law | p. 161 |
| Tort Law | p. 163 |
| False Imprisonment | p. 173 |
| Resources for Safe, Legal, and Ethical Nursing Practice | p. 175 |
| State Nurse Practice Act | p. 175 |
| Policies and Procedures of the Institution | p. 175 |
| Good Samaritan Laws | p. 175 |
| Good Communication | p. 176 |
| Ethical Behavior | p. 181 |
| Risk Management Programs | p. 185 |
| Malpractice/Professional Liability Insurance | p. 190 |
| Nursing Risk in Litigation | p. 191 |
| Nurse-Attorney Relationship in a Lawsuit | p. 194 |
| p. 207 | |
| NCLEX-RN Preparation | p. 207 |
| NCLEX-RN | p. 208 |
| Sample Questions | p. 210 |
| Exit Examinations | p. 213 |
| Predictors of NCLEX-RN Success | p. 213 |
| NCLEX-RN Review Books and Courses | p. 213 |
| Knowledge, Anxiety Management, and Test-Taking Skill | p. 215 |
| Organizing your Review | p. 216 |
| NCLEX and Medication Guides | p. 219 |
| ARKO Strategies and ABC-Safe-Comfort Tips | p. 219 |
| Glossary | p. 237 |
| Index | p. 239 |
| Table of Contents provided by Ingram. All Rights Reserved. |