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Part I Introduction and Basic Concepts.
Chapter 1 Overview and Road Map.
Chapter 2 Elements of a Microsoft Access Database.
Chapter 3 Relational Data Model.
Part II Dealing with Customers and Customer Data.
Chapter 4 People, Organizations, Addresses.
Chapter 5 Customer Relationship Management.
Chapter 6 Marketing.
Chapter 7 Sales.
Part III Producing and Tracking the Goods & Services.
Chapter 8 Production and Manufacturing.
Chapter 9 Inventory Management.
Chapter 10 Ser... MORE
About the Authors, Microsoft Access MVPs
Teresa Hennig is the author of the highly regarded Access Programmer's Reference titles from Wrox Press.
Truitt Bradly has developed numerous insurance and health care database applications using Access and SQL Server.
Larry Linson is a software developer and project manager focused on Access database application development.
Leigh Purvis operates Database Development and works with Access either natively or in conjunction with SQL Server.Brent Spaulding has designed database systems for a variety of business areas using SQL Server and Access.