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| Health Care Roles and Responsibilities | |
| The Medical Assistant and the Health Care Team | |
| The Health Care Environment | |
| Medical Terminology | |
| Introduction to Medical Terminology | |
| Understanding and Building Medical Terms of Body Systems | |
| Medical Law and Ethics | |
| Legal Issues | |
| Ethical Issues | |
| Professional Communicat... MORE | |
| Verbal and Nonverbal Communication | |
| Applying Communication Skills | |
| Business Communications | |
| Telecommunications | |
| Written Communications | |
| Computers and Office Equipment | |
| Beginning the Patient's Record | |
| Scheduling Appointments and Receiving Patients | |
| The Medical Record, Documentation, and Filing | |
| Medical Insurance and Coding | |
| Health Insurance | |
| Diagnostic and Procedural Coding | |
| Billing and Payment for Medical Services | |
| Patient Accounts | |
| Preparing Insurance Claims and Posting Insurance Payments | |
| Patient Billing, Posting Patient Payments, and Collecting Fees | |
| Banking and Accounting Procedures | |
| Banking Procedures | |
| Accounts Payable and Accounting Procedures | |
| Facilities Management and Emergency Preparedness | |
| The Medical Office Environment | |
| Managing the Office | |
| Anatomy and Physiology of the Human Body | |
| Anatomic Descriptors and Fundamental Body Structure | |
| The Nervous System | |
| The Senses | |
| The Integumentary System | |
| The Skeletal System | |
| The Muscular System | |
| The Respiratory System | |
| The Circulatory System | |
| The Immune System | |
| The Digestive System | |
| The Urinary System | |
| The Endocrine System | |
| The Reproductive System | |
| Preparing for Clinical Procedures | |
| Infection Control and Medical Asepsis | |
| The Medical History and Patient Screening | |
| Vital Signs and Measurements | |
| Preparing for Examinations | |
| Assisting with Examinations | |
| The Physical Examination and Other Exams | |
| OB/GYN Exams | |
| Pediatric Exams | |
| Laboratory Procedures | |
| The Physician's Office Laboratory | |
| Blood Specimen Collection | |
| Diagnostic Testing | |
| Specimen Collection and Processing | |
| Cardiology and Radiology Procedures | |
| Cardiology Procedures | |
| Radiology Procedures | |
| Minor Surgery Procedures | |
| Preparing for Surgery | |
| Assisting with Minor Surgical Procedures | |
| Medication Administration Procedures | |
| Pharmacology Fundamentals | |
| Dosage Calculations | |
| Medication Administration | |
| Administering Injections and Immunizations | |
| Responding to Emergencies and First Aid | |
| Emergencies in the Medical Office | |
| First Aid for Accidents and Injuries | |
| Rehabilitation and Healthy Living | |
| Rehabilitation | |
| Nutrition, Exercise, and Healthy Living | |
| Workplace Readiness | |
| Externship and the Job Search | |
| Table of Contents provided by Publisher. All Rights Reserved. |