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McSe Guide to Microsoft Windows Xp Professional: Exam #70-270

ISBN: 9780619186814 | 061918681X
Edition: 2nd
Format: Paperback
Publisher: Course Technology
Pub. Date: 3/31/2004

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Table of Contents
INTRODUCTIONxix
CHAPTER ONE Introduction to Windows XP Professional1(36)
The Microsoft Networking Family
2(2)
Windows XP
... MORE		2(2)
Other Client Operating Systems
4(1)
Choosing Between Windows XP Professional and Windows XP Home Edition
4(2)
The Windows XP Environment
6(5)
Multiple Processors
6(1)
Multitasking
7(1)
Multithreading
7(1)
File Systems
8(1)
Active Directory
9(1)
Security
9(1)
Compatibility
9(1)
Storage
10(1)
Connectivity
10(1)
System Recovery
10(1)
Remote Capabilities
11(1)
Help and Support Services
11(1)
Intelligent User Interface
11(3)
Overview of New Features
14(3)
IntelliMirror
15(1)
Windows Messenger Service
15(1)
Windows Media Player 8
15(1)
Windows Movie Maker
15(1)
Autoplay
15(1)
Desktop
16(1)
Windows XP Professional Hardware Requirements
17(3)
Hardware Compatibility List
18(1)
Finding the HCL
18(1)
Why the HCL Is So Important
18(1)
Preparing a Computer to Meet Upgrade Requirements
19(1)
Networking Models
20(1)
Workgroup Model
20(1)
Domain Model
20(1)
Windows XP Architecture
21(7)
The Meaning of Modular
22(5)
Memory Architecture
27(1)
Chapter Summary
28(1)
Key Terms
28(3)
Review Questions
31(3)
Case Projects
34(3)
CHAPTER TWO Installing Windows XP Professional37(48)
Upgrading Versus Installing
38(2)
Upgrading
38(2)
Clean Installation
40(1)
Windows XP Upgrade Advisor
40(1)
Booting Multiple Operating Systems
40(2)
Planning the Installation
42(1)
Types of Attended Installations
43(5)
Installing over the Network
43(3)
CD-ROM Installation Launched from Setup Boot Floppies
46(1)
Using a Bootable CD
46(1)
CD-ROM Launch from Existing OS
47(1)
Important Setup Option Differences
47(1)
Text Mode Setup
47(1)
GUI Setup Method
47(1)
Advanced Customized Installation Options
48(12)
Automated Installations
49(6)
Using Remote Installation Service (RIS)
55(2)
Using Windows Installer Service (WIS)
57(1)
Using Systems Management Server (SMS)
57(1)
Using Remote Installation Preparation (RIPrep)
58(1)
Using SYSPREP
58(2)
WINNT and WINNT32
60(4)
WINNT
60(1)
WINNT32
61(3)
Partitioning the Hard Disk
64(3)
Volume Licensing
67(1)
Activating Windows XP
67(2)
Windows XP Professional Setup: Step by Step from Floppies or from a Bootable CD
69(6)
Upgrading to Multiple Processors
75(1)
Removing Windows XP Professional
76(1)
Chapter Summary
77(1)
Key Terms
78(1)
Review Questions
79(4)
Case Projects
83(2)
CHAPTER THREE Using the System Utilities85(50)
Control Panel Overview
86(36)
Accessibility Options
88(2)
Add Hardware
90(1)
Add or Remove Programs
91(2)
Administrative Tools
93(1)
Date and Time
93(2)
Display
95(3)
Folder Options
98(1)
Fonts
98(1)
Game Controllers
99(1)
Internet Options
99(1)
Keyboard and Mouse
99(1)
Network Connections
99(1)
Phone and Modem Options
100(1)
Power Options
100(3)
Printers and Faxes
103(1)
Regional and Language Options
104(1)
Scanners and Cameras
105(1)
Scheduled Tasks
106(1)
Sounds and Ludio Devices
107(1)
Speech
108(1)
System
108(13)
Taskbar and Start Menu
121(1)
User Accounts
122(1)
Microsoft Management Console Overview
122(3)
The MMC Console
123(1)
Snap-Ins
123(1)
Using the MMC
124(1)
Administrative Tools
125(3)
PCMCIA or PC Cards
128(1)
Chapter Summary
129(1)
Key Terms
129(2)
Review Questions
131(3)
Case Projects
134(1)
CHAPTER FOUR Managing Windows XP File Systems and Storage135(72)
File Storage Basics
136(11)
Basic Storage
136(4)
Dynamic Storage
140(7)
Drive Configurations
147(1)
File Systems
148(7)
FAT and FAT32
149(1)
NTFS
150(1)
Converting File Systems
151(2)
File Compression
153(2)
Disk Management Actions
155(15)
The Properties Dialog Boxes
158(7)
Drive Letters and Mount Points
165(2)
Disk Cleanup
167(1)
Check Disk
168(1)
Defragmentation
168(1)
FSUTIL
169(1)
Folder Options
170(1)
File System Object Level Properties
171(8)
NTFS Folder Object
171(2)
FAT/FAT32 Folder Object
173(1)
NTFS File Object
174(2)
FAT/FAT32 File Object
176(1)
NTFS-Mounted Volume Object
177(1)
FAT/FAT32-Mounted Volume Object
178(1)
Managing NTFS Permissions
179(5)
NTFS File and Folder Permissions
179(4)
Rules for Working with NTFS Permissions
183(1)
Inheritance of Permissions
184(1)
Troubleshooting Access and Permission Problems
184(2)
Simple File Sharing
186(1)
Managing Shared Folders
186(6)
Working with Media Folders and the Customize Tab
192(1)
Zipping Files and Compressed Folders
193(1)
Burning CDs
193(1)
Using Offline Files
194(4)
Folder Redirection
198(1)
Removable Media
199(1)
The Microsoft Distributed File System
199(1)
Chapter Summary
200(1)
Key Terms
201(2)
Review Questions
203(3)
Case Projects
206(1)
CHAPTER FIVE Users, Groups, Profiles, and Policies207(56)
Windows XP Professional User Accounts
208(2)
Types of Windows XP Professional User Accounts
208(1)
How Accounts Interact with a Windows XP Professional System
209(1)
Supporting More Than One User
209(1)
Types of Logon
210(1)
Windows Welcome Logon Method
210(1)
Classic Logon Method
211(1)
Logging On to Windows XP
211(2)
Administrator
212(1)
Guest
212(1)
Naming Conventions
213(1)
Managing Local User Accounts
214(11)
User Accounts Applet
214(5)
Local Users and Groups
219(6)
Planning Groups and System Groups
225(4)
Working with Groups You've Made
225(1)
Working with Default Groups
226(3)
Working with System Groups and Other Important Groups
229(1)
Windows XP as a Domain Client
229(7)
Adding a System as a Domain Client
230(3)
Controlling a Domain Client
233(1)
Access to Systems and Resources by a Domain Client
234(1)
Group Types Assigned By a Domain Client
234(1)
Active Directory Domain Containers
235(1)
User Profiles
236(14)
Local Profiles
238(1)
Roaming Profiles
239(1)
Application of Group Policies
239(4)
Password Policy
243(1)
Account Lockout Policy
244(1)
Audit Policy
244(1)
User Rights Assignment
245(2)
Security Options
247(3)
Group Policies
250(2)
Troubleshooting Cached Credentials
252(1)
Files and Settings Transfer Wizard
253(2)
User State Migration Tool (USMT)
255(1)
Chapter Summary
255(1)
Key Terms
256(1)
Review Questions
257(4)
Case Projects
261(2)
CHAPTER SIX Windows XP Security and Access Controls263(42)
The Windows XP Security Model
264(4)
Logon Authentication
265(1)
Resources as Objects
266(2)
Access Control
268(1)
Customizing the Logon Process
268(2)
Disabling the Default Username
270(6)
Adding a Security Warning Message
272(1)
Changing the Shell
273(1)
Disabling the Shutdown Button
274(1)
Automating Logons
275(1)
Automatic Account Lockout
276(1)
Domain Security Concepts and Systems
276(2)
Domain Security Overview
276(1)
Kerberos and Authentication Services
276(2)
Local Computer Policy
278(10)
Computer Configuration
279(4)
User Configuration
283(3)
Security Configuration and Analysis Tool
286(1)
Secedit
287(1)
Auditing
288(6)
Encrypting File System
294(2)
Internet Security
296(1)
Chapter Summary
297(1)
Key Terms
297(2)
Review Questions
299(4)
Case Projects
303(2)
CHAPTER SEVEN Windows XP Network Protocols305(70)
Windows XP Network Overview
306(1)
Network Protocols Supported by Windows XP
307(5)
TCP/IP
307(4)
NWLink (IPX/SPX)
311(1)
NetBEUI and DLC
312(1)
Networking Under Windows XP
312(5)
Wireless Networking
317(1)
The Windows XP Network Bridge
318(1)
Network Setup Wizard
319(1)
Managing Bindings
319(3)
TCP/IP Architecture
322(15)
Internet Protocol
322(3)
Transmission Control Protocol
325(12)
TCP/IP Configuration
337(5)
IPv6: Looking to the Future
342(1)
Windows XP Remote Tools
343(4)
Remote Assistance
343(4)
Remote Desktop
347(1)
Windows XP and NetWare Networks
347(1)
NetWare Compatibility Components
348(10)
NWLink
348(4)
Client Service for NetWare
352(1)
Bindery and NDS Support
353(1)
Installing and Configuring Client Service for NetWare
354(4)
Connecting to NetWare Resources
358(1)
Choosing Appropriate NetWare Client Software
359(1)
Interprocess Communication
359(5)
IPC File System Mechanisms
360(1)
IPC Programming Interfaces
361(3)
Redirectors
364(2)
Workstation Service
364(1)
Server Service
365(1)
Multiple Universal Naming Convention Provider
365(1)
Universal Naming Convention Names
366(1)
Multi-Provider Router
366(1)
Chapter Summary
366(1)
Key Terms
367(3)
Review Questions
370(4)
Case Projects
374(1)
CHAPTER EIGHT Internetworking with Remote Access375(54)
Remote Access
376(1)
Features of Remote Access in Windows XP
377(3)
PPP Multilink
377(1)
VPN Protocols
378(1)
Restartable File Copy
378(1)
Idle Disconnect
378(1)
Autodial and Logon Dial
378(1)
Client and Server Enhancements
378(1)
Look and Feel
379(1)
Callback Security
379(1)
WAN Connectivity
379(1)
Internet Network Access Protocols
380(2)
PPP
380(1)
PPTP
380(1)
PPP-MP
381(1)
SLIP
381(1)
IPSec
382(1)
Telephony Features
382(1)
Remote Access Configuration
382(28)
Installing Remote Access Hardware
384(1)
Phone and Modem Options
384(2)
Connecting to the Internet
386(11)
Internet Connection Sharing
397(2)
Internet Connection Firewall
399(3)
Connecting to the Network at My Workplace
402(3)
Setting Up an Advanced Connection
405(5)
Alternate IP Configuration
410(1)
Remote Access Security
411(1)
Certificates
411(3)
Internet Options Applet
414(2)
Windows XP and the Internet
416(6)
Internet Explorer
417(1)
Outlook Express
417(1)
FTP Client
418(1)
Telnet Client
418(1)
Internet Information Server
418(4)
Order Prints Online
422(1)
Client vs. Server-based Remote Access
422(1)
Remote Access Troubleshooting
422(1)
Chapter Summary
423(1)
Key Terms
424(1)
Review Questions
425(3)
Case Projects
428(1)
CHAPTER NINE Printing and Faxing429(42)
Windows XP Printing Terminology
430(2)
Windows XP Print Subsystem Architecture
432(5)
Graphical Device Interface
433(1)
Printer Driver
433(1)
Print Spooler
433(4)
Printer Driver Software
437(1)
Printing Across the Network
438(1)
The Printing Process
438(1)
Installing and Managing Printers
439(5)
Creating a Local Printer
440(1)
Connecting to a Remote Printer
441(1)
Managing Print Jobs
441(3)
Configuring a Printer
444(10)
General Tab
444(2)
Sharing Tab
446(1)
Ports Tab
447(1)
Advanced Tab
448(2)
Color Management Tab
450(1)
Security Tab
451(2)
Device Settings Tab
453(1)
Printers and the Web
454(1)
Managing the Print Server
455(2)
Troubleshooting Printing Problems
457(3)
Troubleshooting Printing in General
458(1)
Troubleshooting Network Printing
459(1)
Stopping and Restarting the Print Spooler
459(1)
Fax Support
460(3)
Chapter Summary
463(1)
Key Terms
464(3)
Review Questions
467(2)
Case Projects
469(2)
CHAPTER TEN Performance Tuning471(48)
Establishing a Baseline
472(1)
Monitoring and Performance Tuning
472(15)
Task Manager
473(4)
System Monitor
477(2)
Realtime Monitoring
479(8)
Logging and Using Logged Activity
487(12)
Alerts
491(3)
Event Viewer
494(2)
Performance Options
496(2)
Setting Application Priority
498(1)
Performance Tuning in the System Applet
499(4)
The Visual Effects Tab
500(1)
The Advanced Tab
501(2)
Recognizing and Handling Bottlenecks
503(7)
Common Bottlenecks
505(1)
Network Bottlenecks
506(4)
Eight Ways to Boost Windows XP Professional Performance
510(2)
Optimizing Performance for Mobile Windows XP Users
512(1)
Chapter Summary
513(1)
Key Terms
514(1)
Review Questions
515(3)
Case Projects
518(1)
CHAPTER ELEVEN Windows XP Professional Application Support519(40)
Windows XP Professional System Architecture
520(6)
Kernel Mode Versus User Mode
521(1)
Processes and Threads
522(2)
Environment Subsystems
524(2)
The Win32 Subsystem
526(1)
Win32 Applications
526(3)
The Environment Subsystem
526(1)
Multithreading
527(1)
Memory Space
527(1)
Input Message Queues
528(1)
Base Priorities
528(1)
DOS and the Virtual DOS Machine
529(9)
VDM Components
530(2)
Virtual Device Drivers
532(1)
AUTOEXEC.BAT and CONFIG.SYS
532(2)
Custom DOS Environments
534(4)
Win16 Concepts and Applications
538(6)
Win16-on-Win32 Components
539(1)
Memory Space
540(4)
Other Windows Application Management Facilities
544(8)
Program Compatibility Wizard
545(4)
Assigning and Publishing Applications on Windows XP Professional
549(2)
Resolving DLL Conflicts in Windows XP
551(1)
Chapter Summary
552(1)
Key Terms
553(2)
Review Questions
555(3)
Case Projects
558(1)
CHAPTER TWELVE Working with the Windows XP Registry559(32)
Windows Registry Overview
560(3)
Important Registry Structures and Keys
563(7)
HKEY_LOGAL_MACHINE
563(4)
HKEY_CLASSES_ROOT
567(1)
HKEY_CURRENT_CONFIG
568(1)
HKEY_CURRENT_USER
569(1)
HKEY_USERS
569(1)
HKEY_DYN_DATA
570(1)
Registry Editors
570(4)
Registry Storage Files
574(2)
Registry Fault Tolerance
576(3)
Restoring the Registry
579(2)
Protecting the Registry
581(1)
Windows XP Professional Resource Kit Registry Tools
582(1)
Chapter Summary
583(1)
Key Terms
584(2)
Review Questions
586(3)
Case Projects
589(2)
CHAPTER THIRTEEN Booting Windows XP591(28)
Windows XP Boot Phase
592(6)
Power-on Self Test
592(1)
Initial Startup
593(2)
Boot Loader
595(1)
Selecting the Operating System
596(2)
Detecting Hardware
598(1)
Selecting a Configuration
598(1)
Troubleshooting and Advanced Startup Options
598(4)
Boot Configuration and Selecting an Operating System
602(2)
[boot loader]
602(1)
[operating systems]
603(1)
Advanced RISC Computing Pathnames
604(1)
Editing Boot.ini
604(4)
Using Control Panel
605(2)
Using a Text Editor
607(1)
Windows XP Load Phase
608(3)
Loading the Kernel
608(1)
Initializing the Kernel
609(1)
Services Load
610(1)
Windows XP System Startup
610(1)
Logging On
611(1)
Multiple-boot Systems
611(2)
Multiple Windows Operating Systems
612(1)
Multiple Installation Order
612(1)
Chapter Summary
613(1)
Key Terms
613(2)
Review Questions
615(3)
Case Projects
618(1)
CHAPTER FOURTEEN Windows XP Professional Fault Tolerance619(26)
Microsoft IntelliMirror
620(1)
Data Backup and Data Management
620(4)
PC Configuration Recovery
622(1)
Application Installation and Repair
622(2)
Microsoft Backup Utility
624(6)
Preventive Maintenance
630(3)
Device Driver Rollback
630(1)
Windows File Protection
630(1)
Automatic Updates and Windows Update
631(1)
Desktop Cleanup Wizard
632(1)
Hibernate vs. Standby
632(1)
Repairing Windows XP Professional
633(7)
System Restore
633(2)
Emergency Repair Process
635(1)
Recovery Console
635(4)
Remote OS Installation
639(1)
Chapter Summary
640(1)
Key Terms
640(1)
Review Questions
641(3)
Case Projects
644(1)
CHAPTER FIFTEEN Troubleshooting Windows XP645(40)
General Principles of Troubleshooting
646(5)
Collect Information
646(3)
Use Commonsense Troubleshooting Guidelines
649(2)
Troubleshooting Tools
651(7)
Event Viewer
651(2)
Computer Management Tool
653(3)
Troubleshooting Wizards
656(2)
Troubleshooting Installation Problems
658(2)
Troubleshooting Printer Problems
660(4)
Troubleshooting RAS Problems
664(2)
Troubleshooting Network Problems
666(2)
Troubleshooting Disk Problems
668(1)
Miscellaneous Troubleshooting Issues
668(5)
Permissions Problems
668(4)
Master Boot Record Problems
672(1)
Using the Dr. Watson Debugger
672(1)
Applying Service Packs and Hot Fixes
673(4)
Microsoft Troubleshooting References
677(1)
Chapter Summary
678(1)
Key Terms
678(1)
Review Questions
679(4)
Case Projects
683(2)
APPENDIX Exam Objectives Tracking for MCSE Certification Exam #70-270: Installing, Configuring, and Administering Microsoft Windows XP Professional685(8)
Installing Windows-'XP Professional
686(2)
Implementing and Conducting Administration of Resources 686
Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers
688(1)
Monitoring and Optimizing System Performance and Reliability
689(1)
Configuring and Troubleshooting the Desktop Environment
690(1)
Implementing, Managing, and Troubleshooting Network Protocols and Services
691(1)
Configuring, Managing, and Troubleshooting Security
692(1)
COURSEPREP EXAMGUIDE MCSE 70-270693(144)
Section 1: Installing Windows XP Professional
695(22)
1.1 Perform an attended installation of Windows XP Professional
696(2)
1.2 Perform an unattended installation of Windows XP Professional
698(8)
1.2.1 Install Windows XP Professional by using Remote Installation Services (RIS)
700(2)
1.2.2 Install Windows XP Professional by using the System Preparation Tool
702(2)
1.2.3 Create unattended answer files by using Setup Manager to automate the installation of Windows XP Professional
704(2)
1.3 Upgrade from a previous version of Windows to Windows XP Professional
706(6)
1.3.1 Prepare a computer to meet upgrade requirements
708(2)
1.3.2 Migrate existing user environments to a new installation
710(2)
1.4 Perform post-installation updates and product activation
712(2)
1.5 Troubleshoot failed installations
714(3)
Section 2: Implementing and Conducting Administration of Resources
717(28)
2.1 Monitor, manage, and troubleshoot access to files and folders
718(8)
2.1.1 Configure, manage, and troubleshoot file compression
720(2)
2.1.2 Control access to files and folders by using permissions
722(2)
2.1.3 Optimize access to files and folders
724(2)
2.2 Manage and troubleshoot access to shared folders; create and remove shared folders; control access to shared folders by using permissions
726(4)
2.2.1 Manage and troubleshoot Web server resources
728(2)
2.3 Connect to local and network print devices; connect to a local print device
730(8)
2.3.1 Manage printers and print jobs
732(2)
2.3.2 Control access to printers by using permissions
734(2)
2.3.3 Connect to an Internet printer
736(2)
2.4 Configure and manage file systems; convert from one file system to another file system; configure NTFS, FAT32, or FAT file systems
738(2)
2.5 Manage and troubleshoot access to and synchronization of offline files
740(2)
2.6 Configure and troubleshoot fax support
742(3)
Section 3: Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers
745(22)
3.1 Implement, manage, and troubleshoot disk devices; monitor and configure disks; monitor, configure, and troubleshoot volumes
746(6)
3.1.1 Install, configure, and manage DVD and CD-ROM devices
748(2)
3.1.2 Monitor and configure removable media, such as tape devices
750(2)
3.2 Implement, manage, and troubleshoot display devices; install, configure, and troubleshoot a video adapter
752(4)
3.2.1 Configure multiple-display support
754(2)
3.3 Configure Advanced Configuration Power Interface (ACPI)
756(6)
3.4.1 Implement, manage, and troubleshoot input and output (I/O) devices; monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader; monitor, configure, and troubleshoot multimedia hand held devices
758(2)
3.4.2 Implement, manage, and troubleshoot input and output (I/O) devices; monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader; monitor, configure, and troubleshoot multimedia had held devices (cont)
760(2)
3.5 Manage and troubleshoot drivers and driver signing
762(2)
3.6 Monitor and configure multiprocessor computers
764(3)
Section 4: Monitoring and Optimizing System Performance and Reliability
767(24)
4.1 Monitor, optimize, and troubleshoot performance of the Windows XP Professional desktop
768(12)
4.1.1 Optimize and troubleshoot memory performance
770(2)
4.1.2 Optimize and troubleshoot processor utilization
772(2)
4.1.3 Optimize and troubleshoot disk performance
774(2)
4.1.4 Optimize and troubleshoot application performance
776(2)
4.1.5 Configure, manage, and troubleshoot Scheduled Tasks
778(2)
4.2 Manage, monitor, and optimize system performance for mobile users
780(2)
4.3 Restore and back tip the operating system, system state data, and user data
782(9)
4.3.1 Recover system state data and user data by using Windows Backup
784(2)
4.3.2 Troubleshoot system restoration by starting in safe mode
786(2)
4.3.3 Recover system state data and user data by using the Recovery Console
788(3)
Section 5: Configuring and Troubleshooting the Desktop Environment
791(12)
5.1 Configure and manage user profiles
792(2)
5.2 Configure support for multiple languages or multiple locations; enable multiple-language support; configure multiple-language support for users; configure local settings; configure Windows XP Professional for multiple locations
794(2)
5.3 Manage applications by using Windows Installer packages
796(2)
5.4 Configure and troubleshoot desktop settings
798(2)
5.5 Configure and troubleshoot accessibility services
800(3)
Section 6: Implementing, Managing, and Troubleshooting Network Protocols and Services
803(14)
6.1 Configure and troubleshoot the TCP/IP protocol
804(2)
6.2 Connect to computers by using dial-up networking; connect to computers by using a virtual private network (VPN) connection; create a dial-up connection to connect to a remote access server; connect to the Internet by using dial-up networking; and configure and troubleshoot Internet Connection Sharing
806(2)
6.3 Connect to resources using Internet Explorer
808(2)
6.4 Configure, manage, and implement Internet Information Services (IIS)
810(2)
6.5 Configure, manage, and troubleshoot remote desktop and remote assistance
812(2)
6.6 Configure, manage, and troubleshoot an Internet connection firewall
814(3)
Section 7: Configuring, Managing, and Troubleshooting Security
817(20)
7.1 Configure, manage, and troubleshoot Encrypting File System (EFS)
818(2)
7.2 Configure, manage, and troubleshoot local security policy
820(2)
7.3 Configure, manage, and troubleshoot local user and group accounts; configure and troubleshoot local users and groups; configure, manage, and troubleshoot account settings
822(10)
7.3.1 Configure, manage, and troubleshoot auditing
824(2)
7.3.2 Configure, manage, and troubleshoot account policy
826(2)
7.3.3 Configure, manage, and troubleshoot user and group rights
828(2)
7.3.4 Troubleshoot cache credentials
830(2)
7.4 Configure, manage, and troubleshoot a security configuration
832(2)
7.5 Configure, manage, and troubleshoot Internet Explorer security settings
834(3)
ANSWER KEY837(18)
PRACTICE EXAM855(12)
GLOSSARY867(18)
INDEX885

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