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Mastering Virtual Teams : Strategies, Tools, and Techniques That Succeed

by: Deborah L. Duarte; Nancy Tennant Snyder

ISBN: 9780787955892 | 0787955892

Publisher: Jossey-Bass
Pub. Date: 12/1/2000

Newer Edition Available

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Summary Table of Contents Author Biography

A Nuts-and-Bolts Guide to Virtual Teams_with a CD-ROM Full of Practical ResourcesThe original edition of Mastering Virtual Teams offered a first-of-its-kind tool kit for leaders and members of virtual teams. Now, this revised and expanded second edition includes a CD-ROM packed with useful resources that allow virtual teams to access and use the book's many checklists, assessments, and other practical tools quickly and easily. The authors provide updated guidelines, strategies, and best practices for working cross-culturally and cross-functiona... MORElly, across time and distance, to see a project through. The useful tools, exercises, and real-life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply. Praise for the First Edition"Clear and practical guidance on one of the most pressing problems in every multinational enterprise_how to work across the boundaries of time, space, and culture. This book represents an important step forward in our fundamental understanding of succeeding in today's global marketplace."_David R. Whitwam, chairman and CEO, Whirlpool Corporation" Most work in most organizations most of the time is done by teams. Many now need to be virtual. This book explains what, why, and how, with down-to-earth concepts and useful applications."_Joseph White, dean, University of Michigan Business School" This book is an important contribution to both practice and theory. The authors capture the full challenge of leading and working across traditional organizational boundaries and offer practical, sound guidance for leveraging maximum performance."_Mark Linaugh, vice president, Time Inc." Duarte and Snyder are masterful at making an esoteric topic understandable. The exercises and tools are immediately applicable and work in any organization or culture."_Nikki Adams, director of training, Seagate Technology

The original edition of Mastering Virtual Teams offered a first-of-its-kind tool kit for leaders and members of virtual teams. Now, this revised and expanded second edition includes a CD-ROM packed with useful resources that allow virtual teams to access and use the book's many checklists, assessments, and other practical tools quickly and easily. The authors provide updated guidelines, strategies, and best practices for working cross-culturally and cross-functionally, across time and distance, to see a project through. The useful tools, exercises, and real-life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply.

... MORE

Checklists

Preface

The Authors

xix

PART ONE: UNDERSTANDING VIRTUAL TEAMS

Critical Success Factors

(22)

Crossing Technical Boundaries

(29)

Crossing Cultural Boundaries

(19)

PART TWO: CREATING VIRTUAL TEAMS

Myths and Realities of Leading Virtual Teams

(19)

Starting a Virtual Team: Six Major Steps

(29)

Team Member Roles and Competencies

121

(18)

Building Trust in Virtual Teams

139

(18)

PART THREE: MASTERING VIRTUAL TEAMS

Virtual Team Meetings

157

(22)

Virtual Team Dynamics

179

(24)

Working Adaptively

203

(14)

Notes

217

(8)

Index

225

(5)

How to Use the Accompanying CD-ROM

230

Deborah L. Duarte is assistant professor at George Washington University and an international consultant Nancy Tennant Snyder is vice president, innovation and knowledge management, for Whirlpool Corporation and adjunct faculty member at the University of Michigan

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