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Technology now touches nearly every area of hospitality operations, both students and industry professionals will benefit from this textbook’s comprehensive introduction to the information systems used in hospitality.
This textbook introduces students to the dynamic and critical field of technology within the hospitality industry. Readers will learn the basics of purchasing, implementing, maintaining, and effectively managing a variety of technology systems. The book covers applications for reservations systems, rooms management and guest accounting, property management systems, point-of-sale technology, food and beverage management, and accounting, as well as selection and security maintenance for technology.