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Managing Service in Food and Beverage Operations with Answer Sheet (EI)

ISBN: 9780133097269 | 0133097269
Edition: 4th
Format: Paperback
Publisher: Educational Institute
Pub. Date: 5/30/2012

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Managing Service in Food and Beverage Operationsshows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.


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