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Managing Service in Food and Beverage Operations with Answer Sheet (AHLEI)
Managing Service in Food and Beverage Operations with Answer Sheet (AHLEI)
- ISBN 13:
9780133097269
- ISBN 10:
0133097269
- Edition: 4th
- Format: Paperback
- Copyright: 05/30/2012
- Publisher: American Hotel and Lodging Institute
- Newer Edition
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Summary
Managing Service in Food and Beverage Operationsshows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.
