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Managing the Non-Profit Organization : Principles and Practices
ISBN: 9780887306013 | 0887306012
Edition: ReprintFormat: Paperback
Publisher: HarperCollins Publications
Pub. Date: 8/3/1992
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The service, or non-profit, sector of our society is growing rapidly (with more than 8 million employees and more than 80 million volunteers), creating a major need for guidelines and expert advice on how to manage these organizations effectively. Drucker gives examples and explanations of mission, leadership, resources, marketing, goals, people development, decision making, and much more. Included are interviews with nine experts that address key issues in the non-profit sector.
| Contributors | p. xi |
| Preface | p. xiii |
| The Mission Comes First: and your role as a leader | |
| The Commitment | p. 3 |
| Leadership Is a Foul-Weather Job | p. 9 |
| Setting New Goals--Interview with Frances Hesselbein | p. 29 |
| What the Leader Owes--Interview with Max De Pree | p. 37 |
| Summary: The Action Implications | p. 45 |
| From Mission to Performance: effectiv... MORE | |
| Converting Good Intentions into Results | p. 53 |
| Winning Strategies | p. 59 |
| Defining the Market--Interview with Philip Kotler | p. 73 |
| Building the Donor Constituency--Interview with Dudley Hafner | p. 85 |
| Summary: The Action Implications | p. 99 |
| Managing for Performance: how to define it; how to measure it | |
| What Is the Bottom Line When There Is No "Bottom Line"? | p. 107 |
| Don't's and Do's--The Basic Rules | p. 113 |
| The Effective Decision | p. 121 |
| How to Make the Schools Accountable--Interview with Albert Shanker | p. 131 |
| Summary: The Action Implications | p. 139 |
| People and Relationships: your staff, your board, your volunteers, your community | |
| People Decisions | p. 145 |
| The Key Relationships | p. 157 |
| From Volunteers to Unpaid Staff--Interview with Father Leo Bartel | p. 161 |
| The Effective Board--Interview with Dr. David Hubbard | p. 171 |
| Summary: The Action Implications | p. 181 |
| Developing Yourself: as a person, as an executive, as a leader | |
| You Are Responsible | p. 189 |
| What Do You Want to Be Remembered For? | p. 195 |
| Non-Profits: The Second Career--Interview with Robert Buford | p. 203 |
| The Woman Executive in the Non-Profit Institution--Interview with Roxanne Spitzer-Lehmann | p. 209 |
| Summary: The Action Implications | p. 221 |
| Index | p. 225 |
| Table of Contents provided by Syndetics. All Rights Reserved. |
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