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Managing Hospitality Human Resources with Answer Sheet (EI)

ISBN: 9780133097122 | 0133097129
Edition: 5th
Format: Paperback
Publisher: Educational Institute
Pub. Date: 5/30/2012

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SummaryTable of ContentsAuthor Biography
Hospitality is a people industry, and this textbook will teach readers how to manage the important human resources who provide services within a hospitality operation. They'll learn how to fulfill the requirements of U.S. employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity. Topics include: The impact of the post-recession economy on recruiting, selection, retention, and turnover How companies use social media to learn about job applicants The role of techno... MORE

Employment Laws and Applications

Job Analysis and Job Design

Planning and Recruiting

Selection

Orientation and Culture

Training and Development

Evaluating E... MORE

Compensation Administration

Incentives and Benefits Administration

Labor Unions

Negotiation and Collective Bargaining

Health, Safety, and Employee Assistance Programs

Turnover, Discipline, and Exits

Social Responsibility and Ethics

About the Educational Institute

 

We Train The Best!

 

The American Hotel and Lodging Educational Institute (AHLEI) is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide.

The AHLEI meets and exceed its education and training mission by providing materials for all levels of hospitality personnel via: online learning, distance learning courses, videos, seminars, textbooks, and study guides.

 

Professional  certification  from the AHLEI is the ultimate distinction of professional excellence for the hospitality industry.  It certifies and validates competencies in conjunction with academia and industry experts for over 35 positions in the hospitality industry; designations from front-line to general manager, including the prestigious CHA - the Certified Hotel Administrator.

 


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