Section 1 Foundations and Principles

1 The Profession of Medical Assisting

2 Types of Medical Practice

3 Legal and Ethical Issues in Medical Practice, Including HIPAA

4 Communication with Patients, Families, and Coworkers

Part Two

Section 1 Office Work

5 Using and Maintaining Office Equipment

6 Using Computers in the Office

7 Managing Correspondence and Mail

8 Managing Office Supplies

9 Maintaining Patient Records

10 Managing the Office Medical Records

Section 2 Interacting with Patients

11 Telephone Techniques

12 Scheduling Appointments and Maintaining the Physician's Schedule

13 Patient Reception Area

14 Patient Education

Section 3 Financial Responsibilities

15 Processing Health-Care Claims

16 Medical Coding

17 Patient Billing and Collections

18 Accounting for the Medical Office

Part Three Clinical Medical Assisting

Section 1 The Medical Office Environment

19 Principles of Asepsis

20 Infection-Control Techniques

21 HIV, Hepatitis, and Other Blood-Borne Pathogens

22 Preparing the Examination and Treatment Areas

Section 2 Anatomy and Physiology

23 Organization of the Body

24 The Integumentary System

25 The Skeletal System

26 The Muscular System

27 The Nervous System

28 The Circulatory System

29 The Immune System

30 The Respiratory System

31 The Digestive System

32 The Endocrine System

33 Special Senses

34 The Urinary System

35 The Reproductive System

Section 3 Assisting with Patients

36 Interviewing the Patient, Taking a History, Documentation

37 Obtaining Vital Signs and Measurements

38 Assisting with a General Physical Examination

39 Providing Eye and Ear Care

Section 4 Specialty Practices and Medical Emergencies

40 Assisting with Examinations in the Basic Specialties

41 Assisting with Highly Specialized Examinations

42 Assisting with Minor Surgery

43 Assisting with Cold and Heat Therapy and Ambulation

44 Medical Emergencies and First Aid

Section 5 Physician's Office Laboratory Procedures

45 Laboratory Equipment and Safety

46 Introduction to Microbiology

47 Collecting, Processing, and Testing Urine Specimens

48 Collecting, Processing, and Testing Blood Specimens

Section 6 Nutrition, Pharmacology, and Diagnostic Equipment

49 Nutrition and Special Diets

50 Principles of Pharmacology

51 Drug Administration

52 Electrocardiography and Pulmonary Function Testing

53 X-Rays and Diagnostic Radiology

Section 7 Externship

54 Medical Assisting Externships and Preparing to Find a Position

Appendix I Medical Assistant Role Delineation Chart

Appendix II Prefixes and Suffixes Commonly Used in Medical Terms

Appendix III Latin and Greek Equivalents Commonly Used in Medical Terms

Appendix IV Abbreviations Commonly Used in Medical Notations

Appendix V Symbols Commonly Used in Medical Notations

Appendix VI Professional Organizations and Agencies