Free Shipping On Every Order
Amazon no longer offers textbook rentals. We do!
Management Meeting and Exceeding Customer Expectations (with InfoTrac & Xtra Printed Access Card)
Management Meeting and Exceeding Customer Expectations (with InfoTrac & Xtra Printed Access Card)
- ISBN 13:
9780324423013
- ISBN 10:
0324423012
- Edition: 9th
- Format: Hardcover
- Copyright: 05/21/2007
- Publisher: South-Western College Pub
- Newer Edition
New From $350.46
Sorry, this item is currently unavailable.
Free Shipping On Every Order
List Price $353.99 Save $3.53
New
$350.46
Usually Ships in 24-48 Hours
We Buy This Book Back!
Included with your book
.svg "Free Shipping On Every Order"){kind=icon}
Free Shipping On Every Order
Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Extend or Purchase Your Rental at Any Time
Need to keep your rental past your due date? At any time before your due date you can extend or purchase your rental through your account.
Summary
MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers and organizations to meet or exceed customer needs, and 2) the need of organizations and their people to be guided by effective leadership.
Table of Contents
Read moreSupplemental Materials
Read moreRelated Products
