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Management Information Systems

by: Oz, Effy

Management Information Systems

by: Oz, Effy

ISBN 13:
9780760010914
ISBN 10:
0760010919
Format: Hardcover
Copyright: 12/01/1999
Publisher: Course Technology Ptr
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Summary

This title provides current real business examples, expanded coverage of the Internet and business data communications, and a wider range of end-of-chapter activities that encourage users to use the tools they will encounter and the skills they will need in business every day.

PART I THE INFORMATION AGE

(108)

The Bike Guys

(5)

Business Information Systems: An Overview

(34)

The Bike Guys: In Search of Business Information

(2)

Creating Useful Information

(1)

Getting a Handle on Data

(1)

Information Dictates Pricing and Training

(1)

Guaranteeing Their Work

(1)

A Sound Information System

(1)

Information Systems

(1)

Data, Information, and Systems

(6)

Data vs. Information

(1)

Data Manipulation

(1)

Generating Information

(1)

Information in Context

(1)

What is a System

(2)

Information and Managers

(2)

Why You Should...Be Well-versed in Information Systems

(4)

The Benefits of Human-Computer Synergy

(1)

What Are Information Systems?

(1)

The Four Stages of Processing

(2)

Ethical and Societal Issues: The Not-so-Bright Side

(2)

Computer Equipment for Information Systems

(1)

ISs From Recording Transactions to Providing Expertise

(3)

Transaction Processing Systems

(1)

Management Information Systems

(2)

Information Systems in Business

(4)

Information Systems in Functional Business Areas

(1)

Information Systems in Different Business Sectors

(3)

Shared Data Resources

(1)

E-Commerce

(1)

Why Study Information Systems?

(3)

Degrees in IS

(1)

Information Systems Careers

(1)

Summary

(2)

Case Revisited: The Bike Guys

(1)

Review Questions

(2)

From Ideas to Application: Real Cases

(3)

Strategic Uses of Information Systems

(34)

The Bike Guys: New Initiatives

(2)

Testing Information Strategies

(1)

Saved by Information

(1)

Information Becomes Strategic

(1)

Strategic Success

(1)

Following the Moving Target

(1)

Strategy and Strategic Moves

(1)

Achieving a Competitive Advantage

(7)

Reduce Costs

(1)

Raise Barriers to Entrants

(1)

Establish High Switching Costs

(1)

Create New Products and Services

(2)

Differentiate Products and Services

(1)

Enhance Products or Services

(1)

Establish Alliances

(1)

Lock In Suppliers or Buyers

(1)

Strategic Information as a Competitive Weapon

(6)

Creating an SIS

(1)

Re-engineering and Organizational Change

(1)

Competitive Advantage as a Moving Target

(1)

Sources of Strategic Information Systems

(3)

Why You Should...Understand the Notion of Strategic Information Systems

(3)

Improving Existing Services

(1)

Business Process Redesign

(1)

Providing New Services

(1)

MortgagePower Plus: An SIS Failure

(1)

Identifying the Competitive Advantage

(1)

Ethical and Societal Issues: The Power of Information

(3)

The SIS Plan

(1)

How the SIS Failed

(1)

Losing Ground

(1)

Success and Failure on the Web

(1)

The Bleeding Edge

(2)

Summary

(1)

Case Revisited: The Bike Guys

(1)

Review Questions

(2)

From Ideas to Application: Real Cases

(4)

Information Systems in Business Functions

(35)

The Bike Guys: Beyond Entrepreneurship

(2)

Expanding Operations

(1)

Managing Remotely

(1)

Effectiveness and Efficiency

(2)

Accounting

(1)

Finance

(2)

Cash Management

(1)

Investment Analysis and Service

(1)

Why You Should...Know About ISs in Different Business Functions

(1)

Engineering

(2)

Manufacturing and Inventory Control

(2)

Materials Requirement Planning

(1)

Manufacturing Resource Planning

(1)

Ethical and Societal Issues: Privacy? What Privacy?

(3)

Manufacturing Execution Systems

(1)

Marketing, Sales, and Customer Service

(4)

Market Research

(1)

Targeted Marketing

(2)

The Computer as a Marketing and Selling Medium

(1)

Sales Force Automation

(1)

Customer Service

(1)

Human Resources

(3)

Employee Record Management

(1)

Promotion and Recruitment

(1)

Training

(1)

Evaluation

(1)

Compensation and Benefits Management

(1)

Enterprise Resource Planning

(1)

Groupware and Collaborative Work

(3)

Document Control

(1)

Collaborative Projects

(1)

Brainstorming

(1)

Summary

100

(1)

Case Revisited: The Bike Guys

101

(1)

Review Questions

102

(2)

From Ideas to Application: Real Cases

104

(5)

PART II INFORMATION TECHNOLOGY

109

(224)

Play-it-Again Arcade Games, Inc.

109

(5)

Information Technology in Business Hardware

114

(44)

Play-it-Again Arcade Games, Inc.: Hardware to the Rescue

114

(2)

Changing Gears

115

(1)

Working with the Consultant

115

(1)

The Central Tool of Modern Information Systems

116

(4)

What Is a Computer?

116

(1)

Business Evolves with Computing

117

(3)

Computers Communicating: Bits and Bytes

120

(2)

Encoding Schemes

120

(1)

Understanding Computer Processing

120

(2)

A Peek Inside the Computer

122

(5)

The Central Processing Unit

123

(3)

Memory

126

(1)

Why You Should...Understand Some Technical Details

127

(1)

Ethical and Societal Issues: Computers May Be Hazardous to Your Health

128

(2)

Computer Power

130

(1)

Input Devices

130

(5)

Keyboard

130

(1)

Mouse, Trackball, and Track Pad

131

(1)

Touch Screen

131

(1)

Source Data Input Devices

132

(1)

Imaging

133

(1)

Speech Recognition

134

(1)

Output Devices

135

(3)

Soft-copy Output Devices

135

(2)

Hard-copy Output Devices

137

(1)

External Storage Media

138

(6)

Magnetic Tapes

139

(1)

Magnetic Disks

139

(1)

Optical Discs

140

(1)

Optical Tape

141

(1)

Business Considerations of Storage Media

142

(2)

Classification of Computers

144

(4)

Supercomputers and Mainframes

144

(1)

Mainframe Computers

144

(1)

Minicomputers

145

(1)

The Microcomputer Revolution

145

(1)

Computers on the Go: Laptop and Handheld Computers

146

(2)

Reduced Instruction Set Computing

148

(1)

Compatibility

148

(1)

Considerations in Purchasing Hardware

148

(3)

Summary

151

(1)

Case Revisited: Play-it Again Games, Inc.

152

(1)

Review Questions

153

(2)

From Ideas to Application: Real Cases

155

(3)

Information Systems in Business: Software

158

(42)

Play-it-Again Takes Control of Its Finances

158

(1)

Ground Zero

159

(1)

Laying a Foundation

159

(1)

Software: Instructions to the Computer

160

(1)

What is Software?

160

(1)

Levels of Programming Language

161

(8)

Machine Languages

161

(1)

Assembly Languages

162

(1)

Procedural Languages

163

(1)

Fourth-generation Languages

164

(1)

Visual Programming

165

(1)

Object-oriented Programming

165

(4)

Levels of Programming Languages: Pluses and Minuses

169

(1)

Application Software vs. System Software

169

(1)

Application Software

169

(10)

Custom-designed Applications

170

(1)

Packaged Software

171

(6)

Multimedia

177

(2)

Virtual Reality

179

(1)

System Software

179

(5)

Operating Systems

179

(5)

Ethical and Societal Issues: Software Piracy?

184

(3)

Compilers and Interpreters

185

(2)

Why You Should...Be Software Savvy

187

(2)

Data Communications Programs

188

(1)

Proprietary vs. Open Source

188

(1)

From Computers to Appliances

189

(1)

Considerations in Purchasing Software

189

(2)

The Year 2000 Problem

191

(1)

Summary

192

(1)

Case Revisited: Play-it Again

193

(1)

Review Questions

194

(2)

From Ideas to Application: Real Cases

196

(4)

Information Technology in Business: Telecommunications and Networks

200

(40)

Play-it-Again Arcade Games Inc.: Gets Connected

200

(2)

Getting Connected

200

(1)

Long-term Benefits

201

(1)

Telecommunications in Business

202

(1)

Data Communications

203

(1)

What is Data Communications?

204

(1)

Communication Direction

204

(2)

Simplex

205

(1)

Half-duplex

205

(1)

Full-duplex

205

(1)

Synchronization

206

(2)

Asynchronous Communication

206

(1)

Synchronous Communication

207

(1)

Channels and Media

208

(5)

Channel Capacity

208

(1)

Media

209

(1)

Transmission Speeds

209

(1)

Twisted Pair

210

(1)

Coaxial Cable

210

(1)

Microwaves

211

(1)

Optical Fiber

212

(1)

Modulation

213

(1)

Analog vs. Digital

213

(1)

Why You Should...Understand Data Communications

214

(4)

Amplitude Modulation

214

(1)

Frequency Modulation

215

(1)

Phase Modulation

215

(1)

Modems

215

(1)

Multiplexers

216

(2)

Networks

218

(4)

LANs

218

(1)

WANs

218

(2)

Network Topology

220

(2)

Virtual Private Network

222

(1)

Ethical and Societal Issues: Telecommuting: Pros and Cons

222

(2)

Protocols

224

(4)

LAN Protocols

225

(1)

WAN Protocols

226

(2)

Switching Techniques and Transfer Modes

228

(1)

Circuit Switching

228

(1)

Packet Switching

228

(1)

A Variety of Services

229

(2)

The Changing Business Environment

231

(1)

Cellular Phones

231

(1)

Teleconferencing

231

(1)

Voice Mail

232

(1)

Facsimile

232

(1)

Summary

232

(2)

Case Revisited: Play-it Again

234

(1)

Review Questions

235

(2)

From Ideas to Application: Real Cases

237

(3)

The Internet, Intranets, and Extranets

240

(48)

Play-it-Again Arcade Games, Inc.: Play-it-Again-Net

240

(1)

Smith Buys In

241

(1)

What is the Internet?

242

(4)

The Development of the Internet

243

(1)

Growth of the Internet

243

(3)

Commercial Online Services

246

(1)

Internet Domains

246

(6)

What's on the Internet?

249

(3)

The World Wide Web

252

(3)

Browsers

253

(1)

Creating Web Files

253

(2)

Why You Should...Learn About the Internet

255

(4)

Intranets and Extranets

259

(2)

Establishing a Web Site

261

(1)

Site Name

261

(1)

Points of Presence

261

(1)

Line Capacity

261

(1)

Site Maintenance

262

(1)

Business on the Internet

262

(2)

Business-to-Business Trading

262

(1)

Electronic Data Interchange

263

(1)

Exchanges and Auctions

263

(1)

Ethical and Societal Issues: Online Controversy

264

(9)

Business-to-Consumer Trading

266

(6)

Web Demographics

272

(1)

Business Considerations

273

(5)

Web Costs

273

(1)

Rules for Successful Web Sites

274

(3)

Risks to Organizations

277

(1)

Risks to Consumers

278

(1)

The Nations: Who Is on the Net?

278

(2)

Summary

280

(1)

Case Revisited: Play-it Again

281

(1)

Review Questions

282

(2)

From Ideas to Application: Real Cases

284

(4)

Data and Knowledge Management

288

(45)

Play-it-Again Arcade Games Inc.: Pulling It All Together

288

(2)

A Database Blueprint

288

(1)

Marketing Wants More

289

(1)

The Final Stretch

289

(1)

Managing Digital Data

290

(6)

The Traditional File Approach

290

(2)

Moving to Databases

292

(3)

Traditional Files vs. Databases: Pros and Cons

295

(1)

Database Models

296

(6)

The Hierarchical Model

296

(2)

The Network Model

298

(2)

The Relational Model

300

(1)

Keys

301

(1)

Why You Should...Know About Data and Knowledge Management

302

(2)

The Object-oriented Structure

303

(1)

Entity-relationship Diagrams

303

(1)

Ethical and Societal Issues: A Too-Risky Info Highway

304

(2)

Components of Database Management Systems

306

(4)

The Schema

306

(2)

The Data Dictionary

308

(1)

The Data Definition Language

308

(1)

The Data Manipulation Language

309

(1)

Relational Operations

310

(2)

Data Manipulation

310

(2)

Structured Query Language

312

(1)

Popular Database Management Systems

312

(1)

Database Architecture

313

(4)

Distributed Databases

314

(1)

Shared Resource and Client/Server Systems

315

(2)

Web Databases

317

(2)

Databases on the Web

317

(1)

Points to Consider

318

(1)

Data Warehousing

319

(2)

From Database to Data Warehouse

320

(1)

Phases in Building a Data Warehouse

321

(1)

Data-mining

321

(2)

Knowledge Management

323

(1)

Summary

324

(2)

Case Revisited: Play-it Again

326

(1)

Review Questions

327

(2)

From Ideas to Application: Real Cases

329

(4)

PART III INFORMATION TECHNOLOGY IN MANAGEMENT

333

(110)

Secor Enterprises

333

(5)

Managers and Their Information Needs

338

(34)

Secor Books: Secor and Fixit Get Together

338

(2)

Fixit's Information Problem

339

(1)

Corporate Reorganization

339

(1)

The Information Challenge

339

(1)

Managers and Information

340

(1)

The Organizational Pyramid

340

(2)

Clerical and Shop Floor Workers

341

(1)

Operational Management

341

(1)

Tactical Management

342

(1)

Strategic Management

342

(1)

Characteristics of Information at Different Managerial Levels

342

(2)

Ethical and Societal Issues: Electronic Monitoring of Employees

344

(4)

Data Range

346

(1)

Time Span

346

(1)

Level of Detail

347

(1)

Source: Internal vs. External

347

(1)

Structured and Unstructured Data

347

(1)

The Web: The Great Equalizer

348

(1)

The Nature of Managerial Work

349

(4)

Planning

349

(2)

Control

351

(1)

Decision Making

352

(1)

Management by Exception

352

(1)

Leadership

353

(1)

Organizational Structure

353

(3)

IT Flattens the Organization

354

(1)

The Matrix Structure

355

(1)

Why You Should...Be Information-conscious

356

(1)

Characteristics of Effective Information

357

(2)

Tabular and Graphical Representation

357

(1)

Dynamic Representation

358

(1)

Managers and Their Information Systems

359

(2)

Transaction-processing Systems

359

(1)

Decision Support Systems and Expert Systems

360

(1)

Executive Information Systems

361

(1)

Information, Politics, and Power

361

(3)

Politics

361

(1)

Power

362

(1)

The Not-invented-here Phenomenon

363

(1)

Summary

364

(1)

Case Revisited: Secor Books

365

(1)

Review Questions

366

(3)

From Ideas to Application: Real Cases

369

(3)

Organizing Information Systems and Services

372

(36)

Secor Books: Secor's Expanding Operation

372

(2)

Different Information Styles

372

(1)

Making a Choice

373

(1)

Paying for IS Services

373

(1)

Getting the New System Working

373

(1)

Information Systems Architecture and Management

374

(8)

Centralized Information Systems Architecture

375

(1)

Decentralized Information Systems Architecture

376

(1)

Distributed Information Systems

377

(1)

Centralized vs. Decentralized ISs: Advantages and Disadvantages

378

(3)

Trends in Information Systems Organization

381

(1)

Organizing the IS Staff

382

(3)

Central IS Organization

382

(2)

Functional IS Organization

384

(1)

The Best of Both Approaches

385

(1)

Challenges for IS Managers and Line Managers

385

(1)

Line Managers' Expectations of an IS Unit

385

(1)

Why You Should...Be Interested in the Deployment of ISs

386

(2)

IS Manager Expectations of Line Managers

387

(1)

The Information Center

388

(1)

Coordination and Control

388

(1)

Support

388

(1)

Chargeback Methods

389

(1)

Service Charges

389

(1)

Ethical and Societal Issues: Gasping for IT Skills

390

(3)

Overhead Expenditures

393

(1)

Careers in Information Systems

393

(5)

The Systems Analyst

393

(1)

The Database Administrator

394

(1)

The Telecommunications Manager

395

(1)

The Webmaster

396

(1)

The Chief Information Officer

396

(1)

The Chief Knowledge Officer

397

(1)

The Independent Consultant

398

(1)

Summary

398

(3002)

Case Revisited: Secor Books

3400

Review Questions

401

(2)

From Ideas to Application: Real Cases

403

(5)

Interorganizational and International Information Systems

408

(35)

Seor Press: On-Line for Business

408

(2)

Electronic Streamlining

408

(1)

The Next Step

409

(1)

McCourt's Challenges

409

(1)

EDI on the Web

409

(1)

Sharing Information Systems

410

(1)

Vertical Information Interchange

410

(2)

Electronic Data Interchange

412

(8)

What Is EDI?

413

(1)

How Does EDI Work?

414

(2)

EDI Standards

416

(1)

How to Subscribe to EDI

416

(1)

EDI on the Web

416

(2)

Legal Problems of EDI

418

(2)

Horizontal Information Interchange

420

(2)

Why You Should...Learn about Inter-organizational and International ISs

422

(1)

International and Multinational Organizations

422

(2)

Using the Web for International Commerce

424

(1)

Challenges to Global Information Systems

425

(3)

Technological Challenges

425

(1)

Payment Mechanisms

425

(1)

Language Differences

426

(1)

Cultural Differences

426

(1)

Economic, Scientific, and Security Interests

427

(1)

Ethical and Societal Issues: The Electronic Immigrant

428

(5)

Political Challenges

428

(1)

Standards

429

(1)

Legal Barriers to International Data Transfer

430

(3)

The Latecomer Benefit

433

(1)

Summary

434

(1)

Case Revisited: Secor Enterprises

435

(1)

Review Questions

436

(2)

From Ideas to Application: Real Cases

438

(5)

PART IV INFORMATION SYSTEMS IN DECISION MAKING

443

(70)

Ross Venture Capital Fund

443

(5)

Decision Support, Executive, and Geographic Information Systems

448

(32)

Ross Venture Capital Fund: Deciding on Decision Aids

448

(2)

A Change of Mind

448

(1)

Johnson's Analysis

449

(1)

Getting Started

449

(1)

Decision Making in Business

450

(1)

The Decision-Making Process

450

(1)

Structured and Unstructured Problems

451

(3)

Structured Problems

452

(1)

Unstructured Problems

452

(1)

Semistructured Problems

452

(1)

Programmable Problems

453

(1)

Managers and Semistructured Problems

453

(1)

DSS Components

454

(4)

The Data Management Module

455

(1)

The Model Management Module

456

(2)

Ethical and Societal Issues: Decisions by Machines

458

(3)

The Dialog Module

459

(2)

Types of Decision Support Systems

461

(5)

Personal Decision Support Systems

462

(2)

Group Decision Support Systems

464

(2)

Sensitivity Analysis

466

(1)

Executive Information Systems

467

(1)

Developing Decision Support Systems

468

(2)

When Should a DSS Be Built

468

(2)

Why You Should...Be Familiar with Decision Support Systems

470

(1)

The Electronic Spreadsheet: A DSS Tool

470

(1)

Geographic Information Systems

471

(2)

Summary

473

(1)

Case Revisited: Ross Venture Capital Fund

474

(1)

Review Questions

475

(2)

From Ideas to Application: Real Cases

477

(3)

Artificial Intelligence and Expert Systems

480

(33)

Ross Venture Capital Fund (RVCF): Meet The Ross

480

(2)

Intellicision Gets Started

481

(1)

Learning More

481

(1)

Intellicision Delivers

481

(1)

Artificial Intelligence in Business

482

(8)

Robotics

483

(1)

Artificial Vision

484

(1)

Natural Language Processing

484

(1)

Expert Systems

485

(1)

Neural Networks

486

(1)

Fuzzy Logic

487

(3)

Ethical and Societal Issues: Too Sophisticated Technology

490

(3)

Genetic Algorithms

490

(2)

Intelligent Agents

492

(1)

Contribution of Expert Systems

493

(1)

Development of Expert Systems

494

(2)

What is Expertise?

495

(1)

Components of Expert Systems

495

(1)

Knowledge Representation Methods

496

(5)

IF-THEN Rules

496

(1)

Frames

497

(1)

Semantic Nets

498

(1)

Knowledge Engineering

498

(1)

Expert System Shells

499

(1)

Forward Chaining and Backward Chaining

500

(1)

Why You Should...Recognize the Potential of Artificial Intelligence

501

(1)

Factors Justifying the Acquisition of Expert Systems

502

(1)

Expert Systems in Action

502

(3)

Telephone Network Maintenance

502

(1)

Credit Evaluation

502

(1)

Tax Planning

503

(1)

Detection of Insider Securities Trading

503

(1)

Mineral Exploration

503

(1)

Irrigation and Pest Management

504

(1)

Predicting Failure of Diesel Engines

504

(1)

Medical Diagnosis

504

(1)

Class Selection for Students

505

(1)

Limitations of Expert Systems

505

(1)

Summary

506

(2)

Case Revisited: Ross Venture Capital Fund

508

(1)

Review Questions

509

(2)

From Ideas to Application: Real Cases

511

(2)

PART V PLANNING, ACQUISITION, AND CONTROLS

513

(164)

Metropolitan Hospital

513

(5)

Planning Information Systems

518

(28)

Metropolitan Hospital: Plans for TIMM's Arrival

518

(2)

System Devevelopment Begins

518

(1)

A Proposal is Born

519

(1)

Why Plan?

520

(1)

What Is Planning?

520

(1)

Business Planning

520

(1)

Approaches to Planning

521

(3)

Top-down Planning

522

(1)

Bottom-up Planning

522

(1)

Planning by Critical Success Factors

523

(1)

Information Systems Planning

524

(6)

Prerequisites for Information Systems Planning

526

(1)

The Corporate and IS Mission Statements

527

(1)

The IT Vision

528

(1)

Strategic and Tactical Information Systems Planning

528

(2)

Ethical and Societal Issues: Codes of Ethics for IS Professionals

530

(3)

Important Factors in IS Tactical Planning

530

(3)

IS Planning Initiatives

533

(1)

The Champion

534

(2)

Why You Should...Be Involved in IS Planning

536

(1)

The Systems Analyst as an Agent of Change

536

(2)

Summary

538

(1)

Case Revisited: Metropolitan Hospital

539

(1)

Review Questions

540

(2)

From Ideas to Application: Real Cases

542

(4)

Systems Development

546

(40)

Metropolitan Hospital: Developing TIMM

546

(2)

From Planning to Development

546

(1)

The Board Meeting

547

(1)

Why Develop an IS?

548

(1)

The Systems Development Life Cycle

548

(12)

Analysis

549

(5)

Design

554

(6)

Ethical and Societal Issues: Should IS Professionals be Certified

560

(5)

Implementation

562

(3)

Why You Should...Understand the Principals of Systems Development

565

(1)

Support

565

(1)

Prototyping

566

(3)

When to Prototype

567

(1)

When Not to Prototype

568

(1)

Computer-Aided Software Engineering

569

(1)

Project Management

570

(5)

Project Management Goals

572

(1)

Project Management Functions

573

(2)

Systems Development Led by End Users

575

(2)

JAD: An Example of User-led Systems Development

575

(2)

Systems Integration

577

(1)

Summary

578

(1)

Case Revisited: Metropolitan Hospital

579

(1)

Review Questions

580

(2)

From Ideas to Application: Real Cases

582

(4)

Alternative Avenues for Systems Acquisition

586

(32)

Metropolitan Hospital: Looking Outside for Help

586

(2)

Regrouping

586

(1)

Akers Backs the New Plan

587

(1)

Revisiting the Board

587

(1)

Finding the Right Software

587

(1)

Sources of Information

588

(1)

Outsourcing

589

(4)

Advantages of Outsourcing

591

(1)

Risks of Outsourcing

592

(1)

The Information Systems Subsidiary

593

(1)

Purchased Applications

594

(6)

Why Purchase?

594

(1)

Steps in Purchasing Ready-made Software

595

(3)

Benchmarking

598

(1)

Learning from Experience

599

(1)

Ethical and Societal Issues: Computer Use Policies for Employees

600

(2)

Purchasing Risks

600

(2)

Renting Software

602

(3)

On-site Renting

602

(1)

Renting Through the Web

602

(3)

User Application Development

605

(3)

Factors Encouraging User Application Development

605

(2)

Managing User-developed Applications

607

(1)

Why You Should...Understand Alternative Avenues for the Acquisition of Information Systems

608

(3)

Advantages and Risks

609

(2)

Summary

611

(1)

Case Revisited: Metropolitan Hospital

612

(1)

Review Questions

613

(2)

From Ideas to Application: Real Cases

615

(3)

Controls and Security Measures

618

(59)

Metropolitan Hospital: Calling all Guards

618

(2)

Resident Skeptic

618

(1)

Don't Throw Away the Paper

619

(1)

Balancing Access and Operations

619

(1)

Goals of Information Security

620

(1)

Risks to Information Systems

620

(6)

Risks to Hardware

621

(2)

Risks to Applications and Data

623

(3)

Why You Should...Understand Controls and Security Measures in Information Systems

626

(3)

Controls

629

(21)

Program Robustness and Data Entry Controls

629

(1)

Backup

630

(1)

Access Controls

630

(2)

Atomic Transactions

632

(1)

Audit Trail

633

(1)

Integrating Security Measures into Systems Development

634

(1)

Security Standards

634

(3)

Separation of Duties

637

(1)

Network Controls

638

(12)

Ethical and Societal Issues: No Smooth Sailing for the Clipper

650

The Downside

646

(1)

Recovery Measures

647

(3)

The Business Resumption Plan

647

(3)

The Economic Aspect of Security Measures

650

(2)

Summary

652

(1)

Case Revisited: Metropolitan Hospital

653

(1)

Review Questions

654

(2)

From Ideas to Application: Real Cases

656

(4)

Measurement Units

660

(1)

Glossary

661

(16)

Index

677

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Management Information Systems

Management Information Systems

9780760010914

0760010919

Summary

Table of Contents

Supplemental Materials

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Amazon no longer offers textbook rentals. We do!

Management Information Systems

Management Information Systems

9780760010914

0760010919

Summary

Table of Contents

Supplemental Materials

Write a Review

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