Rent 9780131439948 | Management | Robbins, Stephen P.; Coulter, Mary @knetbooks.com

Summary Table of Contents

Robbins and Coulter's best-selling text demonstrates the real-world applications of management concepts and makes management come alive by bringing real managers and readers together. As it successfully integrates the various functions of management, the book establishes a dialogue with managers from a variety of fields.The authors examine managerial issues concerning defining the manager's terrain, planning, organizing, leading and controlling.For managers of all kinds.

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Specific Changes to Chapters
Introduction to Organisations and Management
Additional text on viewing the manager's job from the perspective of managing systems as well as taking a contingency view on management in order to manage in different and changing situations
Both these perspectives have been introduced in the first Chapter to reflect today's complexities involved in managing
The Evolution of Management
In addition to covering the development of management throughout the 20th century, Chapter 2 now contains a discussion about current trends and issues in management
These are globalisation, workforce diversity, information technology, continually learning and adaptive organisations, TQM, dismantling the hierarchy and ethics and trust
Organisational Culture and Environment: The Constraints
Organisational culture is beefed up with a new expanded section
The Section on the business environment has also been updated to reflect some of the current issues that influence organisational life such as the economic situation in South-east Asia as well as global and technological conditions
Managing in a Global Environment
Chapter 4 has been reorganised to provide a more focused and tighter discussion of globalisation of business and its influence on management practice
Social Responsibility and Managerial Ethics
Chapter 5 now contains material on values-based management and the greening of management
Decision-making
Foundations of Planning
Strategic Management and
Planning Tools and techniques
Chapters 6,7,8 and 9 have undergone only minor rewriting
The examples are either new or updated from a diverse set of organisations
The selection is a balance of manufacturing and service organisations, large and small businesses, profit and not-for-profit organisations as well as including organisations from a variety of different global locations
Organisational Structure and Design
Chapter 10 comprises old Chapter 10 and 11. The material is now tighter and more focused
New material in organisational design such as the boundary-less organisation and the learning organisation as well as how modern communication technologies affect organisational design
Human Resource Management
New material on skill-based pay and broadbanding compensation, family-friendly work arrangements and the importance of dealing with occupational health and safety
Managing Change and Innovation
New material on re-engineering and managing downsized workplaces has been added
Foundations of Behaviour
Understanding Groups and Teams
These chapters have undergone minor change to the content
New examples of organisations and managers have been included
Motivating Employees
Discussion on designing motivating jobs has been moved from Chapter 11 in the old edition
New material on pay-for-performance, open-book management, employee share ownership plans, and motivating the 'new workforce'
Leadership
New material of visionary leadership, team leadership and creating a culture of trust
Communication and Interpersonal skills
Changes to the examples and boxes
Foundations of Control
Ethical issues of control such as employee workplace privacy, computer monitoring and off-the-job behaviour
Operations Management
Rewritten to include latest changes
New topics on customer-driven operations, reengineering work processes, project management, technology and product development, ISO 9000, and outsourcing
Management Information Systems: Control Tools and Techniques
This Chapter has been considerably rewritten to reflect how modern management information systems are changing the manager's job
Career Planning
Some changes based on latest trends, downsizing, delayering, restructuring and reengineering
Supplements
Instructor's Resource CD: This CD contains the Instructor's Manual and PowerPoint slides
Instructor's Manual contains expanded outlines of each Chapter and thorough teaching notes for all in-text activities along with key terms and answers for discussion questions
PowerPoint slides: Over 250 full colour slides, with accompanying Teachers notes, have been developed to accompany the text
Test Item File: A comprehensive test bank featuring 2000 multiple choice, true/false and essay type questions
The program allows lecturers to select, edit and create their own texts
Tests can be delivered in paper format or on-line
Australian Companion Website: This content rich website provides students and academics with updated current events articles on management and study guide material for students to test their understanding. www.prenhall.com/robbins_au
Student learning guide and workbook: This saleable supplement is designed to be used in conjunction with the text to support and reinforce the concepts, models and theories of OB provided within the text
For study guide details refer to page 108
CourseCompass
Blackboard
WebCT
Table of Contents provided by Publisher. All Rights Reserved.

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