9780130336743

This concise book is designed to teach the reader about the traits and skills which make up a successful team and how to effectively contribute to overall team success as an individual member.Chapters progress from the origins of team development through membership, processes, interpersonal relationships, conflict resolution, leadership issues, and goal achievement.corporate training environments

Preface

ix

Why Teams?

1

(12)

Teams and Buy-In

5

(2)

Teams and Censorship, Pro and Con

7

(1)

Teams and Cross Training

8

(1)

Teams and Follow-Up Responsibilities

9

(1)

Teams and the Social Aspect of Enterprise

10

(1)

Summing Up

11

(2)

Assessing Your Team Experience and Insights

13

(10)

Summing Up

22

(1)

Building a Balanced Team

23

(16)

The Importance of Balance

24

(1)

Causes of Team Imbalance

25

(1)

How and When to Plan for Balance

26

(1)

The Limits of Personality Tests

27

(1)

Making the Most of Gender Balance

28

(1)

Characteristics of Men's and Women's Communication Habits

29

(9)

Summing Up

38

(1)

Becoming a Team Member and a Team Leader

39

(12)

How to Know if Your Organization Needs Teams

40

(1)

Putting Together Your Case for a Team

40

(1)

A Sample Communication to Management Regarding Team Formation

41

(1)

Preparing for Team Membership

42

(1)

Preparing to Lead a Team

43

(1)

Activities for the First Team Meeting

44

(2)

Writing an Informal Agenda for Team Meetings

46

(1)

Taking Notes or Minutes for Team Meetings

47

(1)

Keeping the Team Informed Between Meetings

48

(1)

Summing Up

49

(2)

Observing Team Leadership Skills at Work

51

(8)

Welcome to the New Employee Orientation Team

52

(1)

The Meeting Begins

52

(6)

Summing Up

58

(1)

Observing Team Member Skills at Work

59

(10)

Welcome Back to the New Employee Orientation Team

60

(1)

The Meeting Begins Again

61

(7)

Summing Up

68

(1)

Understanding and Resolving Team Problems

69

(16)

A Case History of a Troubled Team

70

(1)

Teaching People How to Be Team Members

71

(2)

Five Common Team Problems and Tools for Repair and Prevention

73

(3)

The Stalled Team

76

(2)

The Out-of-Control Team

78

(1)

The Bickering Team

78

(1)

The Leaderless Team

79

(1)

How People Indicate That a Team Is in Trouble

80

(1)

A Lighter Look at the Challenge of Managing a Team

81

(2)

Summing Up

83

(2)

Motivating Team Members and Leaders

85

(12)

Right Motivators for Productive Teams

86

(10)

Summing Up

96

(1)

Completing Collaborative Projects Through Teamwork

97

(14)

Why Teams Often Have Trouble with Collaborative Projects

98

(2)

Why Collaborative Projects Are Good for Teams and Good for Business

100

(2)

Steps in the Collaborative Process for Documents and Presentations

102

(6)

Guidelines for the Team Leader of a Collaborative Project

108

(1)

Summing Up

109

(2)

Developing Intercultural Teams

111

(12)

Shared Information Without a Shared Culture

112

(1)

What's at Stake in Understanding Cultural Differences

112

(5)

Grasping the Deeper Aspects of Cultural Difference

117

(4)

Communication in the Intercultural Team Meeting

121

(2)

Recommended Readings

123

(2)

Index

125

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

As with other books in this series, we intend this discussion of teams to be more of a conversation than a lecture. At frequent points throughout these chapters, you will have a chance to "talk back" in the Your Turn exercises. We hope you will use these opportunities to write down your experiences, attitudes, objections, insights, and feedback. In this way you will participate with us in learning about teams and their importance in organizational life.You can talk back in a more immediate way by e-mailing us with your questions, comments, thoughts, and reflections about the contents of this book. Please contact us atbell@usfca.edu--and plan to receive a response within 48 hours or sooner.

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Learning Team Skills (NetEffect Series)

Learning Team Skills (NetEffect Series)

0130336742

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Table of Contents

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