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| Preface: Getting Extraordinary Things Done in Organizations | p. xi |
| What Leaders Do and What Constituents Expect | |
| The Five Practices of Exemplary Leadership | p. 3 |
| Leadership Opportunities Are Everywhere | |
| The Five Practices of Exemplary Leadership | |
| Leadership Is a Relationship | |
| The Ten Commitments of Leadership | |
| Credibility is the Foundation of Leadership | ... MORE |
| What People Look For and Admire in Leaders | |
| Putting It All Together: Credibility Is the Foundation | |
| Model the Way | |
| Clarify Values | p. 45 |
| Find Your Voice | |
| Affirm Shared Values | |
| Reflection and Action | |
| Set the Example | p. 73 |
| Personify the Shared Values | |
| Teach Others to Model the Values | |
| Reflection and Action | |
| Inspire a Shared Vision | |
| Envision the Future | p. 103 |
| Imagine the Possibilities | |
| Find a Common Purpose | |
| Reflection and Action | |
| Enlist Others | p. 130 |
| Appeal to Common Ideals | |
| Animate the Vision | |
| Reflection and Action | |
| Challenge the Process | |
| Search for Opportunities | p. 161 |
| Seize the Initiative | |
| Exercise Outsight | |
| Reflection and Action | |
| Experiment and Take Risks | p. 188 |
| Generate Small Wins | |
| Learn from Experience | |
| Reflection and Action | |
| Enable Others to Act | |
| Foster Collaboration | p. 221 |
| Create a Climate of Trust | |
| Facilitate Relationships | |
| Reflection and Action | |
| Strengthen Others | p. 248 |
| Enhance Self-Determination | |
| Develop Competence and Confidence | |
| Reflection and Action | |
| Encourage the Heart | |
| Recognize Contributions | p. 279 |
| Expect the Best | |
| Personalize Recognition | |
| Reflection and Action | |
| Celebrate the Values and Victories | p. 307 |
| Create a Spirit of Community | |
| Be Personally Involved | |
| Reflection and Action | |
| Leadership for Everyone | |
| Leadership is Everyone's Business | p. 337 |
| You Are the Most Important Leader in Your Organization | |
| Leadership Is Learned | |
| Leaders Make a Difference | |
| First Lead Yourself | |
| Moral Leadership Calls Us to Higher Purposes | |
| Humility Is the Antidote to Hubris | |
| Leadership Is in the Moment | |
| The Secret to Success in Life | |
| Notes | p. 352 |
| Acknowledgments | p. 369 |
| About the Authors | p. 373 |
| Index | p. 377 |
| Table of Contents provided by Ingram. All Rights Reserved. |
Barry Z. Posner, Ph.D. is Dean of the Leavey School of Business, Santa Clara University, and Professor of Leadership.
Kouzes and Posner are the coauthors of A Leader's Legacy, Credibility, Encouraging the Heart, and The Leadership Challenge Workbook, as well as over a dozen other books and workbooks on leadership and leadership development. They also developed the highly acclaimed Leadership Practices Inventory (LPI) and LPI Online, 360-degree assessment tools based on The Five Practices of Exemplary Leadership.