Technological developments are fundamentally changing how we gather, analyze, and disseminate data. As academic institutions shift from authority-based to data-driven decision making, they need to use the sound Knowledge Management principles that are revolutionising the private sector. Doing so will make them more competitive. Knowledge Management in Higher Education provides higher education professionals with a new paradigm for conducting assessment and program evaluation by exploiting technology effectively. This book is divided into four main sections, covering: The evolution of program evaluation and decision making; changing paradigms for program evaluation in Knowledge Management; and case studies of Knowledge Management Implementation in higher education.