9780136216162

Covers supply chain management as a whole, focusing on the integration of components associated with developing new products, buying materials, transforming them, and shipping them to customers.Contains topical discussions ofwhat supply chains are, why they are important, and what types of challenges are implicit in managing supply chains.A book well-suited for business and engineering practitioners in executive education forums.

Preface

vii

CHAPTER 1: Introduction to Supply Chain Management

1

(13)

Information Systems and Supply Chain Management

6

(1)

Inventory Management across the Supply Chain

7

(2)

Supply Chain Relationships

9

(3)

Challenges Facing Supply Chain Managers

12

(1)

Purpose of the Book

13

(1)

CHAPTER 2: The Role of Information Systems and Technology in Supply Chain Management

14

(26)

Introduction

14

(1)

The Importance of Information in an Integrated Supply Chain Management Environment

15

(4)

Interorganizational Information Systems

19

(2)

Information Requirements Determination for a Supply Chain IOIS

21

(7)

Information and Technology Applications for Supply Chain Management

28

(10)

Summary

38

(2)

CHAPTER 3: Managing the Flow of Materials across the Supply Chain

40

(27)

Introduction

40

(1)

Understanding Supply Chains

41

(5)

Reengineering Supply Chain Logistics

46

(7)

The Importance of Time

53

(8)

Performance Measurement

61

(4)

Summary

65

(2)

CHAPTER 4: Developing and Maintaining Supply Chain Relationships

67

(27)

A Conceptual Model of Alliance Development

69

(14)

Developing a Trusting Relationship with Partners in the Supply Chain

83

(6)

Resolving Conflicts in a Supply Chain Relationship

89

(4)

Summary

93

(1)

CHAPTER 5: Cases in Supply Chain Management

94

(59)

Case One Consumable Computer Supplies

94

(6)

Case Two Computer Hardware and Software

100

(6)

Case Three Upscale Men's Shoes

106

(17)

Case Four Biochemicals

123

(15)

Case Five Solectron

138

(15)

CHAPTER 6: Future Challenges in Supply Chain Management

153

(24)

Sharing Risks in Interorganizational Relationships

154

(2)

Managing the Global Supply Chain

156

(3)

The "Greening" of the Supply Chain

159

(7)

Design for Supply Chain Management

166

(5)

Intelligent Information Systems

171

(2)

When Things Go Wrong

173

(4)

Index

177

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Introduction to Supply Chain Management

Introduction to Supply Chain Management

0136216161

Summary

Table of Contents

Supplemental Materials