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Introducing Public Administration

by: Shafritz, Jay M.; Russell, E.W.; Borick, Christopher

Introducing Public Administration

by: Shafritz, Jay M.; Russell, E.W.; Borick, Christopher

ISBN 13:
9780321439437
ISBN 10:
0321439430
Edition: 5th
Format: Hardcover
Copyright: 01/01/2009
Publisher: Longman
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Summary

This updated text provides students with a solid conceptual foundation in public administration and contains the latest information on trENDs in the discipline. To further engage students and deepen interest in its narrative, the text uses unique chapter-opening vignettes called "Keynotes," chapter ENDing case studies and a boxed reading program with real-life excerpts and quotes.

Preface

xvii

Defining Public Administration

(36)

Keynote: Go Tell the Spartans

(5)

The Definitions of Public Administration

(22)

Political Definitions of Public Administration

(6)

Legal Definitions of Public Administration

(6)

Managerial Definitions of Public Administration

(4)

Occupational Definitions of Public Administration

(5)

The Evolution of Public Administration

(5)

The Core Content

(2)

It's an Adventure!

(1)

A Case Study: How a President Undeservedly Received Credit for Founding a Discipline

(1)

Summary

(1)

Review Questions

(1)

Key Concepts

(1)

Bibliography

(1)

Recommended Books

(1)

Related Web Sites

(1)

The Political and Cultural Environment of Public Policy and Its Administration

(46)

Keynote: Who Decides If the United States Should Wage War?

(4)

What Is Public Policy?

(7)

Public Policymaking in a Republic

(3)

Executive Powers

(3)

The Policymaking Process

(12)

Agenda Setting

(2)

Decision Making

(2)

A Single Calculating Decision Maker---Not!

(1)

Implementation

(4)

Evaluation

(1)

Power---The External Perspective

(7)

Pluralism

(2)

Group Theory

(4)

Power---The Internal Perspective

(4)

Organizational Goals

(1)

Internal Power Relationships

(2)

The Cultures of Public Organizations

(9)

The Outside Cultural Environment

(2)

The Inside Cultural Environment

(2)

Professional Socialization

(1)

Symbolic Management

(1)

A Case Study: Were the Space Shuttle Astronauts Killed by Fog?

(3)

Summary

(1)

Review Questions

(1)

Key Concepts

(1)

Bibliography

(1)

Recommended Books

(1)

Related Web Sites

(1)

The Continuous Reinventing of the Machinery of Government

(48)

Keynote: The New Feudalism

(3)

What Is the Machinery of Government?

(2)

Fine-Tuning the Machinery

(1)

The Rise and Fall of Governmental Machinery

(1)

The Administrative Architecture of the U.S. Government

(7)

Executive Branch Machinery

(5)

State and Local Government Machinery

(9)

State Government

(1)

County Government

(1)

Municipal Government

(1)

Towns and Special Districts

(1)

Local Management Machinery

100

(1)

Metropolitan Government

101

(1)

Continuous State and Local Reform

102

(2)

Reforming the National Machinery of Government

104

(12)

The Brownlow Committee

106

(2)

The Hoover Commissions

108

(1)

The Ash Council

109

(1)

The President's Private Sector Survey on Cost Control

109

(1)

Reinventing Government

110

(2)

The Gore Report

112

(1)

The End of Reinvention

113

(1)

The Micromanagers

114

(2)

The Pressure for Privatization

116

(11)

Strategies for Privatization

117

(1)

Privatization in the Military

118

(2)

The Nonprofit Gambit

120

(2)

Voluntarism and Philanthropy

122

(3)

A Case Study: The Revolution in the British Machinery of Government 1979-2005

125

(2)

Summary

127

(1)

Review Questions

128

(1)

Key Concepts

128

(1)

Bibliography

129

(1)

Recommended Books

130

(1)

Related Web Sites

130

(1)

Intergovernmental Relations

131

(43)

Keynote: The Age of Devolution

132

(4)

The Evolution of Federal Systems

136

(3)

Alliances and Confederations

137

(1)

Defining Intergovernmental Relations

137

(2)

The Fundamental Settlement

139

(2)

The Constitution

139

(1)

The European Union

140

(1)

The American Federal System

141

(3)

Three Categories of Governments

142

(2)

The Structure of Intergovernmental Relations

144

(3)

The Effects of Pluralism

145

(1)

The Marble-Cake Metaphor

146

(1)

Dynamic Federalism

147

(4)

Dual Federalism

147

(1)

Cooperative Federalism

148

(1)

Creative Federalism

149

(1)

New Federalism

150

(1)

New New Federalism

150

(1)

Intergovernmental Management

151

(7)

Picket Fence Federalism

153

(1)

Councils of Government and Intergovernmental Agreements

153

(1)

Mandate Mania

154

(2)

Mandates and the War on Terrorism

156

(2)

The Transformation of Governance

158

(1)

Fiscal Federalism---Following the Money

158

(7)

The Theory of Fiscal Federalism

159

(3)

Grant Programs

162

(2)

From Contractive to Coercive Federalism

164

(1)

The Devolution Revolution

165

(5)

The Public Choice Solution

166

(1)

The Race to the Bottom

167

Two Case Studies: How Intergovernmental Management Became Intergovernmental Chaos: The Cases of United Flight

(75)

And Hurricane Katrina

168

(2)

Summary

170

(1)

Review Questions

171

(1)

Key Concepts

171

(1)

Bibliography

172

(1)

Recommended Books

173

(1)

Related Web Sites

173

(1)

Honor, Ethics, and Accountability

174

(41)

Keynote: Niccolo Machiavelli, the Preeminent Public Administration Ethicist

175

(3)

The Origins and Nature of Honor

178

(5)

National Honor

179

(1)

Why Honor Precedes Ethics

180

(1)

Dimensions of Honor

180

(2)

Regime Values

182

(1)

Corruption in Government

183

(3)

Bribery

183

(1)

Watergate

184

(2)

Lying for Your Country

186

(5)

The Dirty Hands Dilemma

188

(1)

Lying About Sex

189

(2)

Hierarchy of Ethics

191

(3)

The Four Levels of Ethics

192

(1)

The Iran-Contra Affair

192

(1)

The Higher Law Defense

193

(1)

Codes of Honor, Conduct, and Ethics

194

(4)

The New Face of Dueling

194

(1)

Honorable Behavior

195

(1)

Was ``Deep Throat's'' Behavior Honorable?

196

(1)

Standards of Conduct

197

(1)

The Challenge of Accountability

198

(6)

Constitutional and Legal Constraints

200

(1)

Obsessive Accountability

201

(2)

Avoiding Accountability

203

(1)

Legislative Oversight

204

(6)

Hearings

204

(2)

Casework

206

(1)

A Case Study: The Blood on Robert McNamara's Hands--- and Conscience

207

(3)

Summary

210

(1)

Review Questions

211

(1)

Key Concepts

211

(1)

Bibliography

212

(1)

Recommended Books

213

(1)

Related Web Sites

214

(1)

The Evolution of Management and Organization Theory

215

(44)

Keynote: Moses Meets the First Management Consultant

216

(2)

The Origins of Public Management

218

(5)

The Continuing Influence of Ancient Rome

220

(2)

The Military Heritage of Public Administration

222

(1)

The Evolution of Management Principles

223

(4)

Comparing Military and Civilian Principles

223

(3)

The Principles Approach

226

(1)

What Is Organization Theory?

227

(5)

Classical Organization Theory

228

(1)

Adam Smith and the Pin Factory

229

(3)

The Origins of Scientific Management

232

(6)

The Staff Concept

232

(1)

The Influence of Frederick W. Taylor

233

(5)

Fayol's General Theory of Management

238

(1)

The Period of Orthodoxy

238

(3)

Paul Appleby's Polemic

239

(1)

Luther Gulick's POSDCORB

240

(1)

The Many Meanings of Bureaucracy

241

(3)

All Government Offices

241

(1)

All Public Officials

242

(1)

A General Invective

242

(1)

Max Weber's Structural Arrangements

242

(2)

Neoclassical Organization Theory

244

(3)

Herbert A. Simon's Influence

245

(1)

The Impact of Sociology

245

(2)

``Modern'' Structural Organization Theory

247

(1)

Basic Assumptions

247

(1)

Mechanistic and Organic Systems

247

(1)

Systems Theory

248

(6)

Cybernetics

249

(1)

The Learning Organization

250

(1)

Complex Adaptive Systems

251

(1)

A Case Study: The Critical Importance of Administrative Doctrine

251

(3)

Summary

254

(1)

Review Questions

255

(1)

Key Concepts

256

(1)

Bibliography

256

(1)

Recommended Books

257

(1)

Related Web Sites

258

(1)

Organizational Behavior

259

(46)

Keynote: Organization Development in Hollywood: From The Sands of Iwo Jima to G.I. Jane

259

(5)

Organizational Behavior

264

(10)

Group Dynamics

266

(3)

Organization Development

269

(4)

The Impact of Personality

273

(1)

The Impact of Bureaucratic Structure on Behavior

274

(8)

Burceaucratic Dysfunctions

275

(1)

Bureaucratic Impersonality

276

(2)

Bureaucrat Bashing

278

(3)

The Case for Bureaucracy

281

(1)

Motivation

282

(7)

The Hawthorne Experiments

282

(1)

The Needs Hierarchy

283

(1)

The Motivation-Hygiene Theory

284

(1)

Toward a Democratic Environment

285

(1)

Theory X and Theory Y

286

(3)

The Future of Organizations

289

(11)

Postbureaucratic Organizations

289

(2)

Postmodernism

291

(1)

The Problem of Technocracy

292

(1)

The Core Themes of Postmodernism

293

(1)

Postmodern Public Administration

294

(1)

A Feminist Perspective

295

(3)

A Case Study: The Dangers of Groupthink from Pearl Harbor to the War in Iraq

298

(2)

Summary

300

(1)

Review Questions

301

(1)

Key Concepts

301

(1)

Bibliography

302

(1)

Recommended Books

303

(1)

Related Web Sites

304

(1)

Managerialism and Performance Management

305

(33)

Keynote: Socrates Discovers Universal Management

305

(4)

Managerialism

309

(3)

A New Managerial Revolution

310

(1)

Policy Entrepreneurs

311

(1)

Reengineering

312

(2)

Radical as Opposed to Incremental Change

312

(1)

Becoming a Reengineer

313

(1)

Empowerment

314

(2)

Empowering Teams

315

(1)

Entrepreneurialism

316

(5)

Toward a Competitive Public Administration

318

(1)

The New Public Management

319

(2)

What Is Performance Management?

321

(3)

The Politics of Performance Management

323

(1)

Management Control

324

(1)

Productivity Improvement

324

(10)

Productivity Measurement

325

(1)

Barriers to Productivity Improvement

326

(1)

Total Quality Management

327

(2)

It's the Customer, Stupid!

329

(2)

A Case Study: From E-Commerce to E-Government

331

(3)

Summary

334

(1)

Review Questions

334

(1)

Key Concepts

335

(1)

Bibliography

335

(2)

Recommended Books

337

(1)

Related Web Sites

337

(1)

Strategic Management in the Public Sector

338

(31)

Keynote: When Short-Term Leaders Do Long-Term Planning

338

(3)

What Is Strategic Management?

341

(9)

Objectives

342

(3)

The Planning Horizon

345

(2)

Capabilities

347

(2)

Game Theory

349

(1)

Four Strategic Factors

350

(7)

The Public-Private Paradox

351

(3)

The Importance of Being Close to the Center

354

(1)

Organizational Language and Culture

355

(1)

Organizational Place

356

(1)

Strategic Management Tools

357

(8)

Best Practices

358

(1)

Benchmarking

359

(1)

Management Scorecards

360

(2)

A Case Study: How Military General Staffs Became the First Strategic Think Tanks

362

(3)

Summary

365

(1)

Review Questions

366

(1)

Key Concepts

366

(1)

Bibliography

367

(1)

Recommended Books

367

(1)

Related Web Sites

368

(1)

Leadership

369

(27)

Keynote: The Hedgehog, the Fox or Henry V

369

(3)

Leading for Performance

372

(13)

Defining Leadership

373

(1)

Leadership and Management

374

(1)

Trait Theories

375

(2)

Transactional Approaches

377

(3)

Contingency Approaches

380

(1)

Transformational Leadership

381

(2)

The Importance of Optimism

383

(2)

Too Much Leadership

385

(2)

Micromanagement

386

(1)

Overmanagement

387

(1)

Moral Leadership

387

(5)

The Bully Pulpit

387

(1)

Rhetorical Leadership

387

(2)

A Case Study: Transforming the Postal Service

389

(3)

Summary

392

(1)

Review Questions

392

(1)

Key Concepts

393

(1)

Bibliography

393

(1)

Recommended Books

394

(1)

Related Web Sites

395

(1)

Personnel Management and Labor Relations

396

(46)

Keynote: The Adventures of a Young Man as a Personnel Technician

396

(6)

The Personnel Function

402

(10)

Recruitment

403

(1)

Merit Selection

404

(2)

Position Classification and Pay

406

(2)

Performance Appraisal

408

(1)

Training

409

(2)

Management Development

411

(1)

The Bittersweet Heritage of Civil Service Reform

412

(12)

The Netherworld of Public Personnel Administration

413

(2)

From Spoils to Merit

415

(1)

The Pendleton Act

416

(1)

State and Local Reform

417

(1)

The Rise and Fall of the Civil Service Commission

418

(2)

The Civil Service Reform Act of 1978

420

(1)

Reinventing Public Personnel Administration

421

(2)

Privatizing Public Personnel

423

(1)

Patronage Appointments

424

(4)

The Constitutionality of Patronage

426

(1)

Veterans Preference

426

(1)

Patronage Gone Bad

427

(1)

Public Sector Labor Relations

428

(10)

The AFL-CIO

429

(1)

Administrative Agencies

429

(2)

Collective Bargaining

431

(2)

Impasse Resolution

433

(1)

Strikes

434

(1)

Why Strikes Occur

435

(2)

A Case Study: The Air Traffic Controllers Strike

437

(1)

Summary

438

(1)

Review Questions

439

(1)

Key Concepts

439

(1)

Bibliography

440

(1)

Recommended Books

441

(1)

Related Web Sites

441

(1)

Social Equity

442

(38)

Keynote: Three Thousand Years of Sexual Harassment

442

(2)

What Is Social Equity?

444

(3)

Mandating Social Equity

445

(1)

The New Public Administration

446

(1)

The Challenge of Equality

447

(6)

Racism

447

(1)

The Bitter Heritage of Slavery

448

(2)

From Reconstruction to Second Reconstruction

450

(1)

An Administrative Fix for Racism

451

(2)

Equal Employment Opportunity

453

(10)

Origins of Affirmative Action

453

(2)

The Case for Affirmative Action

455

(1)

The Case Against Affirmative Action

456

(1)

Representative Bureaucracy

457

(1)

Reverse Discrimination

458

(3)

Justifying Diversity

461

(1)

The Ongoing Role of Race in Public Administration

462

(1)

Nonracial Discrimination

463

(13)

Sex Discrimination

463

(1)

Sexual Harassment

464

(3)

Pregnancy Discrimination

467

(1)

Gender Discrimination and Education

467

(1)

Age Discrimination

468

(1)

Disabilities Discrimination

468

(2)

Sexual Orientation Discrimination

470

(1)

A Case Study: Social Equity Through Social Insurance

471

(5)

Summary

476

(1)

Review Questions

476

(1)

Key Concepts

476

(1)

Bibliography

477

(1)

Recommended Books

478

(1)

Related Web Sites

479

(1)

Public Financial Management

480

(42)

Keynote: Take Me Out to the Ball Game and You Buy the Ticket: Public Stadium Financing

481

(2)

The Importance of Public Financial Management

483

(3)

Six Principles

484

(1)

Balanced Budgets

485

(1)

The Fiscal Year

486

(1)

Budgeting Theory and Practice

486

(5)

The Taft Commission

487

(2)

The Influence of Keynes

489

(1)

The Objectives of Budgeting

490

(1)

The Two Types of Budgets

491

(1)

Waves of Innovation in Budget Making

491

(7)

The Executive Budget

492

(1)

Line-Item Budgeting

493

(1)

Performance Budgeting

493

(1)

Program Budgeting Versus Incrementalism

494

(3)

Zero-Based Budgeting

497

(1)

Contemporary Budget Reform

498

(2)

Integrated Budgets

498

(1)

Multiyear Budgets

499

(1)

Financing Public Expenditure

500

(7)

Taxation

502

(1)

The Ability-to-Pay Principle

503

(2)

The Flat Tax

505

(1)

User Charges

506

(1)

Grants

507

(1)

The Problem of Debt

507

(4)

Abuse of Public Debt

508

(1)

Municipal Bonds

508

(1)

The Rating Agencies

509

(1)

Bonds, Debt, and Emergency Recovery

510

(1)

Economic Policy

511

(6)

Monetary Policy

512

(1)

Fiscal Policy

513

(1)

A Case Study: Social Security Reform

514

(3)

Summary

517

(1)

Review Questions

518

(1)

Key Concepts

519

(1)

Bibliography

519

(1)

Recommended Books

520

(1)

Related Web Sites

521

(1)

Program Audit and Evaluation

522

(30)

Keynote: Captain Bligh's Program Evaluation of the Mutiny on the Bounty

522

(7)

What Is an Audit?

529

(5)

Multiple Applications

530

(1)

History of Auditing

531

(3)

Types of Audit

534

(4)

Compliance Audit

534

(2)

Performance Audit

536

(1)

Internal Audit

537

(1)

Program Evaluation

538

(10)

Policy Analysis Is Not Program Evaluation

538

(2)

Legislative Program Evaluation

540

(1)

Types of Evaluation

541

(1)

Evaluation Standards

542

(2)

Management Control: Evaluation in Microcosm

544

(1)

Evaluation and the Democratic Process

545

(1)

A Case Study: Jeremy Bentham, the Philosopher of Policy Analysis and Program Evaluation

546

(2)

Summary

548

(1)

Review Questions

549

(1)

Key Concepts

549

(1)

Bibliography

550

(1)

Recommended Books

550

(1)

Related Web Sites

551

(1)

Glossary

552

(7)

Appendix: Additional Sources

559

(1)

Index

560

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Introducing Public Administration

Introducing Public Administration

9780321439437

0321439430

Summary

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

Introducing Public Administration

Introducing Public Administration

9780321439437

0321439430

Summary

Table of Contents

Supplemental Materials

Write a Review

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