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|Introduction to Business Processes|
|The Functional Organizational Structure|
|Global Bike Incorporated (GBI)|
|How to use This Book|
|Introduction to Enterprise Systems|
|Data in an Enterprise System|
|Introduction to Accounting|
|The Procurement Process|
|The Fulfillment Process|
|Credit Management Process|
|The Production Process|
|Inventory and Warehouse Management Processes|
|Organizational Data in Warehouse Management|
|Master Data in Warehouse Management|
|Processes in Warehouse Management|
|The Material Planning Process|
|Procurement, Fulfillment, and IWM Processes|
|Procurement, Fulfillment, Production, and IWM Processes|
|Table of Contents provided by Publisher. All Rights Reserved.|
Jeffrey Word, Ph.D., is vice president of product strategy at SAP AG. He is responsible for defining SAP's future product strategy and for fostering product innovation within SAP. Dr. Word has worked for several Global 1000 companies in the high-tech industry for nearly 20 years, specializing in business consulting and IT strategy. At SAP, he has driven the evolution of the companyís enterprise technology strategy, with a special focus on corporate process improvement initiatives and services-based IT architecture design. Dr. Word earned his Ph.D. in information systems at Manchester Business School in England.