1          It’s got to be better than this!

• The benefits of being an inspirational manager
• The Field of Dreams
• Now over to you

2          What it takes to be an inspirational manager

• So you want to be an inspirational manager
• What sort of manager are you?
• Moving from effective to inspirational
• Summary
• Action plan

3                    The beliefs of an inspirational manager

• What inspirational managers believe in
• The benefits of being an inspirational manager
• Managing upwards in an inspirational way
• Summary
• Action plan

4          Keep on learning

• Developing your emotional muscle
• Where will I find this learning?
• Yourself as a role model
• Summary
• Action plan

5                    Focusing your attention

• Why focus matters
• Identifying your natural focus
• Crisis of focus
• Can I have balanced focus and still be ambitious?
• Summary
• Action plan

6            The inspirational manager as coach

• The differences between coaching and mentoring
• Using a coaching style
• Purpose of coaching
• Coaching interventions
• Stages in a coaching session
• Giving advice
• Summary
• Action plan

7            Building inspirational teams

• Team framework
• Developing your own team style
• Summary
• Action plan

• Performance management feels very demanding
• Valuing performance management 
• The essence of inspirational performance management
• Setting up inspirational performance management
• Examples of inspirational performance management
• The inspirational performance management process
• Summary
• Action plan

9                    Making the most of delegation

• What is delegation
• Assess your workload
• The process of delegation
• Making the best use of mistakes
• Summary
• Action plan

10                Day-to-day talent management

• Stages of talent management
• How will I fit it all in?
• Lack of opportunity in the organisation
• Summary
• Action plan

11                Managing serial achievers 

• The Life Alignment Curve
• Managing through the Life Alignment Curve 
• Summary
• Action plan

12                Setting up your team for success 

• Getting to grips with core talent
• Understanding achiever style 
• Creating an environment for success 
• Summary
• Action plan

13                Holding the tough conversations

• Addressing performance issues
• Delivering a tough message
• The final call
• Summary
• Action plan

14            Recruiting the best

• How to recruit the best
• How inspirational managers interview
• So you find the right people, then what?
• Summary
• Action plan

15            Building recognition into your day

• Find your own limits
• Do fun and work mix?
• Getting to grips with validation
• How to celebrate success
• Making recognition part of the working day
• Involving family and friends
• A final word 
• Summary
• Action plan

16                The leader in every manager

• What is the difference between leading and managing?
• The inspirational manager as leader
• Summary
• Action plan

Appendix 1:         Who are these inspirational managers?

Appendix 2:         Inspirational bits

Index

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