Rent 9781587054839 | Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) (Authorized Self-Study Guide)

Summary Table of Contents

Cisco Unified Communications IP Telephony, Part 1 (CIPT1 v6.0) is a book about Cisco Unified Communications Manager 6.x configuration and administration. Topical coverage includes managing user accounts, single-site on-net calling, Catalyst switch integration, hardening IP phones, implementing MGCP gateways, call routing, digit manipulation, media resources, user features, presence-enabled speed dials and lists, voicemail, and video advantage. As an Authorized Self-Study Guide, this book is based upon the content of the latest versions of the C... MORE

Foreword	p. xix
Introduction	p. xx
Cisco Unified Communications Manager Architecture	p. 3
Chapter Objectives	p. 3
CUCM Overview	p. 4
Cisco UC Solution Components	p. 4
Cisco UC Network	p. 7
CUCM Functions	p. 8
CUCM Signaling and Media Paths	p. 10
Example: Basic IP Telephony Call	p. 10
... MORECUCM Hardware, Software, and Clustering	p. 11
CUCM Cluster	p. 13
Cisco 7800 Series Media Convergence Servers	p. 14
Cisco UC Operating System	p. 14
Cisco UC Database	p. 15
Static Configuration Data	p. 15
User-Facing Features	p. 15
Database Access Control	p. 17
CUCM Licensing	p. 18
License File Request Process	p. 21
Obtaining Additional Licenses	p. 22
Licensing Components	p. 22
Calculating License Units	p. 25
License Unit Reporting	p. 25
Chapter Summary	p. 27
Review Questions	p. 28
Deployment Models	p. 33
Chapter Objectives	p. 33
CUCM: Single-Site Deployment	p. 34
Multisite WAN with Centralized Call Processing	p. 36
Multisite Deployment with Distributed Call Processing	p. 39
Benefits	p. 42
Best Practices	p. 42
Clustering over the IP WAN	p. 43
CUCM Call-Processing Redundancy	p. 45
Chapter Summary	p. 48
Review Questions	p. 49
Installation and Upgrade	p. 53
Chapter Objectives	p. 53
CUCM Installation and Upgrade Overview	p. 53
CUCM Installation and Upgrade Options	p. 54
Basic Install	p. 54
Upgrade During Install	p. 55
Windows Upgrade	p. 55
5.x or Later Upgrade	p. 55
Upgrade Methods	p. 55
Installation Disc	p. 56
Hardware Configuration	p. 56
Basic Installation (Installation DVD)	p. 56
Important Configuration Information	p. 57
Installation Procedures for Basic Install	p. 61
Basic Installation (Preinstalled)	p. 62
Upgrade During Install	p. 63
Windows Upgrade	p. 66
CUCM 5.x and 6.x Upgrades	p. 67
Dual Partitions	p. 68
Chapter Summary	p. 68
Review Questions	p. 69
Administration	p. 71
Chapter Objectives	p. 71
CUCM User Interface Options	p. 72
CUCM User Options Interface	p. 73
CUCM Administration Interface	p. 75
Cisco Unified Serviceability Interface	p. 76
Disaster Recovery System	p. 78
Operating System Administration	p. 79
Command-Line Interface	p. 81
Chapter Summary	p. 82
Review Questions	p. 83
Initial Configuration Settings	p. 87
Chapter Objectives	p. 87
CUCM Initial Configuration	p. 88
Network Components	p. 88
Network Time Protocol	p. 88
Dynamic Host Configuration Protocol	p. 89
Trivial File Transfer Protocol	p. 89
Domain Name System	p. 89
NTP and DHCP Considerations	p. 90
DHCP	p. 92
DNS	p. 94
Network and Feature Services	p. 97
Network Services	p. 98
Feature Services	p. 98
Service Activation	p. 99
Control Center	p. 99
Global Server Settings	p. 100
Enterprise Parameters	p. 100
Service Parameters	p. 104
Chapter Summary	p. 107
Review Questions	p. 108
Managing User Accounts	p. 113
Chapter Objectives	p. 113
CUCM User Accounts	p. 113
User Account Types	p. 114
User Privileges	p. 115
User Management	p. 118
Managing User Accounts	p. 119
Lightweight Directory Access Protocol	p. 125
LDAPv3 Integration	p. 126
LDAPv3 Synchronization	p. 127
Synchronization Agreements	p. 128
Synchronization Search Base	p. 129
Synchronization Best Practices	p. 131
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