9781587054839

Master Cisco Unified Communications Manager topics in preparation for the CIPT1 version 6.0 exam.

Foreword	p. xix
Introduction	p. xx
Cisco Unified Communications Manager Architecture	p. 3
Chapter Objectives	p. 3
CUCM Overview	p. 4
Cisco UC Solution Components	p. 4
Cisco UC Network	p. 7
CUCM Functions	p. 8
CUCM Signaling and Media Paths	p. 10
Example: Basic IP Telephony Call	p. 10
CUCM Hardware, Software, and Clustering	p. 11
CUCM Cluster	p. 13
Cisco 7800 Series Media Convergence Servers	p. 14
Cisco UC Operating System	p. 14
Cisco UC Database	p. 15
Static Configuration Data	p. 15
User-Facing Features	p. 15
Database Access Control	p. 17
CUCM Licensing	p. 18
License File Request Process	p. 21
Obtaining Additional Licenses	p. 22
Licensing Components	p. 22
Calculating License Units	p. 25
License Unit Reporting	p. 25
Chapter Summary	p. 27
Review Questions	p. 28
Deployment Models	p. 33
Chapter Objectives	p. 33
CUCM: Single-Site Deployment	p. 34
Multisite WAN with Centralized Call Processing	p. 36
Multisite Deployment with Distributed Call Processing	p. 39
Benefits	p. 42
Best Practices	p. 42
Clustering over the IP WAN	p. 43
CUCM Call-Processing Redundancy	p. 45
Chapter Summary	p. 48
Review Questions	p. 49
Installation and Upgrade	p. 53
Chapter Objectives	p. 53
CUCM Installation and Upgrade Overview	p. 53
CUCM Installation and Upgrade Options	p. 54
Basic Install	p. 54
Upgrade During Install	p. 55
Windows Upgrade	p. 55
5.x or Later Upgrade	p. 55
Upgrade Methods	p. 55
Installation Disc	p. 56
Hardware Configuration	p. 56
Basic Installation (Installation DVD)	p. 56
Important Configuration Information	p. 57
Installation Procedures for Basic Install	p. 61
Basic Installation (Preinstalled)	p. 62
Upgrade During Install	p. 63
Windows Upgrade	p. 66
CUCM 5.x and 6.x Upgrades	p. 67
Dual Partitions	p. 68
Chapter Summary	p. 68
Review Questions	p. 69
Administration	p. 71
Chapter Objectives	p. 71
CUCM User Interface Options	p. 72
CUCM User Options Interface	p. 73
CUCM Administration Interface	p. 75
Cisco Unified Serviceability Interface	p. 76
Disaster Recovery System	p. 78
Operating System Administration	p. 79
Command-Line Interface	p. 81
Chapter Summary	p. 82
Review Questions	p. 83
Initial Configuration Settings	p. 87
Chapter Objectives	p. 87
CUCM Initial Configuration	p. 88
Network Components	p. 88
Network Time Protocol	p. 88
Dynamic Host Configuration Protocol	p. 89
Trivial File Transfer Protocol	p. 89
Domain Name System	p. 89
NTP and DHCP Considerations	p. 90
DHCP	p. 92
DNS	p. 94
Network and Feature Services	p. 97
Network Services	p. 98
Feature Services	p. 98
Service Activation	p. 99
Control Center	p. 99
Global Server Settings	p. 100
Enterprise Parameters	p. 100
Service Parameters	p. 104
Chapter Summary	p. 107
Review Questions	p. 108
Managing User Accounts	p. 113
Chapter Objectives	p. 113
CUCM User Accounts	p. 113
User Account Types	p. 114
User Privileges	p. 115
User Management	p. 118
Managing User Accounts	p. 119
Lightweight Directory Access Protocol	p. 125
LDAPv3 Integration	p. 126
LDAPv3 Synchronization	p. 127
Synchronization Agreements	p. 128
Synchronization Search Base	p. 129
Synchronization Best Practices	p. 131
LDAPv
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Introduction IntroductionProfessional certifications have been an important part of the computing industry for many years and will continue to become more important. Many reasons exist for these certifications, but the most popularly cited reason is that of credibility. All other considerations held equal, the certified employee/consultant/job candidate is considered more valuable than one who is not. Goals and MethodsThe most important aspect of this book is to provide knowledge and skills in unified communications deploying the Cisco Unified Communications Manager (CUCM) product. Another goal of this book is to assist in the Cisco IP Telephony (CIPT) exam, which is part of the Cisco Certified Voice Professional (CCVP) certification. The methods used in this book are designed to help in both your job and the CCVP CIPT exam. This book provides many questions at the end of each chapter to reinforce the chapter content. Additional test preparation software from companies such as SelfTest Software ( http://www.selftestsoftware.com ) will give you even more test preparation questions to prepare you for exam success.One key methodology used in this book is to help you discover the exam topics that you need to review in more depth, to help you fully understand and remember those details, and to help you prove to yourself that you have retained your knowledge of those topics. This book does not try to help you pass by memorization it helps you truly learn and understand the topics. The CIPT exam is one of the foundation topics in the CCVP certification, and the knowledge contained within this book is vitally important to consider yourself a truly skilled Unified Communications (UC) engineer. The book will help you pass the CIPT exam by using the following methods:Helping you discover which test topics you have not masteredProviding explanations and information to fill in your knowledge gapsProviding practice exercises on the topics and the testing process via test questions at the end of each chapter Who Should Read This Book?This book is designed to be both a general CUCM book and a certification preparation book. This book is intended to provide you with the knowledge required to pass the CCVP CIPT exam.Why should you want to pass the CCVP CIPT exam? The CIPT test is one of the milestones toward getting CCVP certification. The CCVP could mean a raise, promotion, new job, challenge, success, or recognition; ultimately, however, you get to say what it means to you. Certifications demonstrate that you are serious about continuing the learning process and professional development. In technology, it is impossible to remain at the same level as the technology all around you advances. Engineers must continuously retrain themselves; otherwise, they will find themselves with outdated commodity-based skill sets. Strategies for Exam PreparationThe strategy you use for exam preparation might differ from strategies used by others based on skills, knowledge, experience, and finding the recipe that works best for you. If you have attended the CIPT course, you might take a different approach than someone who learned Cisco Unified Communications Manager on the job. Regardless of the strategy you use or the background you have, this book is designed to help you understand the material so that you can pass the exam. How This Book Is OrganizedThe book covers the following topics:Chapter 1, "Cisco Unified Communications Manager Architecture,"discusses the Architecture and all the components involved. CUCM hardware requirements, operating system, database, signaling, licensing, and database replication are discussed.Chapter 2, "Deployment Mode

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Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) (Authorized Self-Study Guide)

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) (Authorized Self-Study Guide)

1587054833

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